11
b) This table explains the error codes caused by a defective regulating component.
Displ
ay
Problem
Cause
Solution
E20
“WATER IN” sensor out of
order
Sensor open or short-circuited
Check or replace the sensor
E10
“Compressor exhust”
sensor out of order
Sensor open or short-circuited
Check or replace the sensor
E09
“HEATING COIL PIPE”
sensor out of order
Sensor open or short-circuited
Check or replace the sensor
E12
“Return Gas”sensor out of
order
Sensor open or short-circuited
Check or replace the sensor
E04
“AIR” sensor out of order
Sensor open or short-circuited
Check or replace the sensor
E25
“COOLING COIL PIPE”
sensor out of order
Sensor open or short-circuited
Check or replace the sensor
E14
First anti-frost protection
active
Low temperatures for water
and air
No action required
Second anti-frost
protection active
Low temperatures for water
and air
No action required
PP9
Low ambient temperature
protection
Ambient temperature is too
low or protection temperature
setting set too high
Check and repair.
E05
High pressure protection
Insufficient water flow
Check the water flow
Pressure switch out of order
Replace the pressure switch Have
Too much refrigerant gas
present
the heat pump checked by a
refrigeration technician
E06
Low pressure protection
Not enough refrigerant gas
Have the heat pump checked by a
refrigeration technician
Leak in the cooling conduits
Have the heat pump checked by a
refrigeration technician
E03
Insufficient water flow
Insufficient water flow
Check the water flow
Water flow switch out of order
Replace the Water flow switch
PEE
Phase Protection
Faulty phase wiring
Put phases in order
E07
compresso
ex
r haust
temperature is too high
Water temperature and
environmental temperature is
too high
Set to the safety of water
temperature.
Refrigerant leakage
Check and repair.
Insufficient water flow
Check the water flow
E08
Communication failure
No communication between
the digital display and the
system controller
Check the connection between the
screen and the controller.
Replace screen and/or controller.
PE2
Emergency switch
disconnect
Emergency switch disconnect
Check and repair.
TROUBLESHOOTING