Xtreme Power Conversion® (XPC) Corporation
XC-14A, XC-22A, XC-30A USER’S MANUAL
Portable Air Conditioners
Page 21
2. Include a letter with your name, address, daytime phone
number, RMA number, a copy of your original sales
receipt, and a brief description of the problem.
3. Mark the RMA number on the outside of all packages.
Xtreme Power cannot accept any package without the
RMA number marked on the outside of the boxes.
4. Return the Xtreme Cooling unit by insured, prepaid
carrier to the address provided by the Technician.
Refer to the Warranty statements in this manual for additional
details on what is covered.
Xtreme Power Conversion (XPC) Corporation warrants Xtreme
Power Conversion equipment, when properly applied and operated
within specified conditions, against faulty materials or workmanship
for a period of one year for Xtreme Cooling unit from the date of
purchase. For equipment sites within the United States and Canada,
this warranty covers repair or replacement, at the sole discretion of
XPC Corporation. The customer is responsible for the costs of
shipping the defective product to XPC Corporation. XPC Corporation
will pay for ground shipment of the repaired or replacement
product. This warranty applies only to the original purchaser.
If equipment provided by XPC Corporation is found to be Dead-on-
Arrival (DOA), XPC Corporation will be responsible for the costs of
shipping product to and returning equipment from the customer in a
timely manner as agreed to with the customer, once the customer
has requested and received a Return Material Authorization (RMA)
number. DOA equipment is defined as equipment that does not
properly function according to user documentation when initially
received and connected in conjunction with proper procedures as
XTREME POWER CONVERSION
CORPORATION LIMITED WARRANTY
®
(XPC)
