Appendix A Trouble Shooting Q&A
Unstable system after connecting XL-RAID-SATA
Q1: After installing XL-RAID-SATA, we are unable to start
the computer or the computer can not locate XL-RAID-
SATA upon startup.
A:
1. Please check whether the readings on the XL-RAID-SATA
LCD display screen appear normal.
2. Please check whether the IDE and/or SATA Cable
connection cables are properly connected to the computer
system and whether IDE and/or SATA drives are
functioning normally. If both the IDE and SATA cables are
connected, the computer system will choose to run the IDE
drive first.
3. If everything is functioning properly but the user still can
not start the computer system, then the problem might be
the system incompatibility. If such incompatibility takes
place, please contact our technical support department.
Q2: When the XL-RAID-SATA is in use, the computer
system is functioning normally but the XL-RAID-
SATA access speed is abnormal.
A:
1. Please first check whether the XL-RAID-SATA is in the
progress of executing data auto-rebuild.
1. Please examine if the length of the connection cables, SATA
Cable or IDE Cable, that connect the drives to the computer
system is too long and whether the specification these cables
complies with the requirements.
2. If both the lengths and specification of the cables are checked
out ok, please turn off XL-RAID-SATA and remove the hard
drive from XL-RAID-SATA. Test the hard drive directly with
the computer
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Summary of Contents for XL-RAID-SATA
Page 1: ...XL RAID SATA Data Backup System User s Guide ...
Page 8: ...Rear View 6 ...
Page 13: ...11 ...
Page 34: ...3 Other LCD Display FAN Fail F Temperature alarm T 32 ...