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Q: I cannot access the IP Camera from a web browser.
A1:
The possible cause might be the IP Address for the IP Camera is already being used
by another device. To correct the possible problem, you need to first disconnect the
IP Camera from the network. Then run the PING utility (follow the instructions in
Appendix B: Network problematic Utilities
)
A2:
Check the Ethernet status LED around the Ethernet ends. It should blink Green and
orange light. If not, check that both ends of the Ethernet cable connection are secure.
A3:
Confirm that you are using the correct IP address and port number. You can use the
Utility Tool to observer the status. Please confirm that Camera’s gateway setting
matches the LAN IP of the gateway / router connection it to the Internet. The
gateway may be configured not to respond to pings on its WAN IP.
A4:
Confirm that the http port used by the camera (default = 80) is forwarded to the
camera’s LAN IP address in the gateway / router’s configuration. Please refer to
your gateway / router’s manual.
A5:
If IP Camera is inside the intranet (Behind a NAT router). Then the Internet
Explorer outside the NAT router can’t access the IP Camera’s IP address. You can
modify Router’s DMZ function or NAT forwarding function let Internet connection
can access the IP Camera. Also you can use DDNS function together to access you
IP Camera in Web address around the world.
Q: How Can I Register DDNS service?
A:
Please go to the fallowing DDNS provider or the other DDNS provider company.
Register a account and finish the register procedure. Then apply a Domain on the
DDNS provider. Then input the Domain name (from by DDNS provider), User Name
(account of the DDNS), Password (password for the DDNS) and DDNS Server
Summary of Contents for XL-ICA-311
Page 1: ...XL ICA 311 RTSP DUAL Streaming IP Camera User Manual...
Page 6: ...6...
Page 7: ...7...
Page 18: ...18 LAN PPPoE...
