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XtendLan XL-ICA-311, User Manual

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XtendLan XL-ICA-311 User Manual Download Page 112

112 

 

6. If there is NO response on this address you’ll see 

Pinging 192.168.0.100 with 32 bytes of data: 

Request timed out. 

Request timed out. 

 
 

Ping statistics for 192.168.0.100: 

 
 

Packets: Sent = 4, Received =0, Lost = 4 (100% loss), 

 

 
 
 
 
 

This indicates that the address is available for use. However, there could still be a device 

which is currently offline which is configured to use the address. To be certain, make 

sure all your network devices are on and connected to your network when checking for 

address availability.

 

Summary of Contents for XL-ICA-311

Page 1: ...XL ICA 311 RTSP DUAL Streaming IP Camera User Manual...

Page 2: ...60 5 3 Advanced Introduction of Client software functions 65 5 4 The Backup Utility of Client software 81 5 5 The Database Compact of Client software 92 5 6 The Lost File Recovery of Client software 9...

Page 3: ...procedure and intuitive web based interface offer easy integration with your LAN environment or Wi Fi network It also comes with a lot of useful alarm tool to notice user at alarm situation It s a re...

Page 4: ...card resolution 1024 768 recommended Support Overlay function VGA Card OS Windows 2000 SP4 XP SP2 and VISTA 32 bits with DirectX9 0c or above Other suggestion requirement CD ROM Important Static IP a...

Page 5: ...5 1 3 Outlooks and Connection XL ICA103 Indoor fixed box IP Camera Front Rear XL ICA311 Outdoor fixed IR IP Camera...

Page 6: ...6...

Page 7: ...7...

Page 8: ...8 LAN Internet or Intranet RJ 45 Power Pin 1 Pin 2 Pin 3 Pin 4 Pin 5 Pin 6 Pin 7 Pin 8 Pin 9 Pin 10 OUT OUT 1 IN GND RS485 Rx RS485 Rx RS485 Tx RS485 Tx RS232 Rx IN RS232 Tx IN...

Page 9: ...y to the Power connector and then plug the supply into an available power outlet Caution 1 Make sure that you used correct power adapter for IP Camera Using an incorrect power adapter may damage the d...

Page 10: ...10 Please make the golden fingers of SD card face to down side and then plug into the slot well Auto IRIS for Lens optional Optional Alarm out box...

Page 11: ...should be under the same network area which s like 192 168 0 xxx except 192 168 0 100 subnet 255 255 255 0 The IP camera had a default IP was 192 168 0 100 The default account name password were admin...

Page 12: ...12 2 2 The first time to login and setup IP camera Step 1 Please use mouse to double click the IE icon on desktop or quick launch bar...

Page 13: ...address blank as below and then just press ENTER on keyboard Step 3 The IE will require to the User Name and Password for login Please input the default Name and Password which both were admin They ca...

Page 14: ...ll see a yellow bar upon the webpage please do click the bar to install ActiveX program or the IP camera cannot work well Step 5 After above please click Install ActiveX Control item again to install...

Page 15: ...e time to finish the installation and please DO NOT interrupt the process If the installation have not begin to process automatically please check your internet connection of PC and then download inst...

Page 16: ...e DO NOT block the traffic between IE and IP camera Please select to continue the process Step 10 Finally we can see the Live Video from IP camera If you cannot see the video may be caused by the Mpeg...

Page 17: ...Step 11 If the video have no problem users can setup the basic network configuration which was like LAN or PPPoE as below diagrams For advanced setup of the configurations please refer to Net Setting...

Page 18: ...18 LAN PPPoE...

Page 19: ...s of IP cameras Thus please pay much attention to read this chapter will help to know more about IP cameras If you use the IE of Windows VISTA operating system please refer to Internet Explorer Securi...

Page 20: ...ness saturation contrast and hue values of live video To change the zoom s value can enlarge or shrink the display size of live video window Reset to default values please refer to System Setting Rese...

Page 21: ...o setup the storage please refer to Storage Setting System Set page NTP To setup the correct date and time of IP camera in this webpage just select one of below three synchronizing modes from A to C a...

Page 22: ...time manually The IP camera will change the time settings as user s setup C Select then click to synchronize the date and time with users PC timer NOTE Please be assured that you already pressed to s...

Page 23: ...s please keep this account for higher securing Administrator Name was fixed admin it cannot be modified Please change the password and confirm again then click to save the settings General User level...

Page 24: ...settings as modified or you may not login to IP camera again System Set page Motion Setting This IP camera supports Motion Detection on line by itself and also can send alarm out to notify users Abou...

Page 25: ...mask areas for examples so you can see 3 blue color masks on video window Mask Number If you want to setup the mask of motion detecting please select the mask number firstly and then use mouse press l...

Page 26: ...then send to FTP or Mail box while motion being detected About how to setup the FTP and MAIL please refer to Net Setting Email and Net Setting FTP Use Direct Draw If you cannot see the video of Motio...

Page 27: ...hardware I O alarm device see below picture it s the hardware IO device Back panel of IP Camera Pin 1 Pin 2 Pin 3 Pin 4 Pin 5 Pin 6 Pin 7 Pin 8 Pin 9 Pin 10 OUT 1 IN GND RS485 Rx RS485 Rx RS485 Tx RS...

Page 28: ...nable turn ON status all the Alarm Actions included Alarm Picture to Mail and FTP When the sensor detects something wrong it will send the alarm having snapshot to MAIL and FTP at the same time Video...

Page 29: ...s also for uses to adjust the Action Time from 1 second to 19 seconds of Output alarm and test the Alarm Output function NOTE Please note that Alarm functions will work after pressed button System Se...

Page 30: ...d after pressed button System Set page Video This setting s for users to setup the compressed video to storage or transmitting on network We designed two different setup modes for user s choice One is...

Page 31: ...storage and network transmission Tip The Quality is relate to the video s Bit rate the Bit rate will get higher if set to better quality In Professional mode we can setup dual streaming both of Main...

Page 32: ...the Frame Rate to each streaming The Stream2 will not show up if Stream1 shared Full Frame Rate NTSC 30fps PAL 25fps Please setup the Frame rate for using or requests Select the resolution of video t...

Page 33: ...n Please note that Stream2 will not be enabled if Stream1 took full frame rate 25 30 fps MPEG4 Select MPEG4 for Stream2 Setup the video compression of Fixed Bit Rate File Size to get stable video tran...

Page 34: ...o 25fps Select the resolution of video to QCIF CIF or D1 This will have effect on storage and network transmission MJPEG Select JPEG for Stream2 Adjust the video quality of JPEG compression from 1 to...

Page 35: ...and assure there are 3G signals at local About how to use it or the 3G mobile phone compatible list please refer to 3G Mobile List NOTE Please note that Video will be changed after pressed button Syst...

Page 36: ...WLAN DDNS Stream Email UPnP USB and SD will not be deleted after reset process System Set page Firmware Update This function is for users Administrator to update the firmware of IP Camera Update Proce...

Page 37: ...the firmware update to maintain the product Step7 After above please close ALL IE browser window and then re launch it again to login to IP camera Step8 Please DO re setup the settings and check the v...

Page 38: ...n and initial again by itself The time length of Reboot procedure will be about 30 seconds When to use A System upgrading setup or reset errors B No video display at local not at remote side C The dev...

Page 39: ...setup PPPoE dial network Please input the PPPoE information User Name and password to Click to save the settings as modified Please disconnect the power cable of the IP camera and then re connect IP c...

Page 40: ...for xDSLinternet connection If you want to build a surveillance server on internet but you have no physical IP address can be used for the server Now the IP camera can support the DDNS service of Dyn...

Page 41: ...at your PPPoE function of IP camera can dial up to internet without any problem Then please reboot IP camera and then wait it to initial the DDNS service If you want to see the video of the IP camera...

Page 42: ...42 Net Setting page WLAN Please note XL ICA103 XL ICA311 don t support Wireless function Only for OEM models not supported by XL ICA311...

Page 43: ...note that Wireless AP SSID was NOT the SSID of IP camera this should be inputted the SSID of wireless AP or router and then the IP camera will connect to the wireless AP or router as the SSID name key...

Page 44: ...e LAN In LAN settings users can setup the DHCP or IP information of Ethernet Wire or Wireless network connection We recommended to setup this function by professional MIS people will be better an IP s...

Page 45: ...the information of IP Address Subnet Mask and Gateway by yourself Ethernet Wired PPPoE Users can setup PPPoE dial up to internet Select to enable PPPoE function about the configuration please refer t...

Page 46: ...Server IP and define the network ports by themselves We recommended to setup this function by professional MIS people will be better to build an IP surveillance system Please check these settings if y...

Page 47: ...clients will link to the Multicast IP directly for receiving the video audio Therefore the data flow will be reduced between the IP camera and Multicast IP Net Setting page Port Settings In this Setti...

Page 48: ...er to press to save the settings and get it work Net Setting page Email IP camera had the ability to send alarm or message out via Email Therefore we have to setup a SMTP server for sending email out...

Page 49: ...in After above please remember to press to save the settings and get it work Net Setting page FTP IP camera had the ability to send alarm picture or video out to FTP server Therefore we can setup a FT...

Page 50: ...formation of FTP server After above please remember to press to save the settings Net Setting page UPnP This function s for users Administrator to setup UPnP What s UPnP Universal Plug and Play It all...

Page 51: ...control device on the network LAN General speak you ll easy to see the IP camera devices located in My Network Places in Windows operating system after enable this function Click and then press to ena...

Page 52: ...age page Storage Setting Please note XL ICA103 XL ICA311 don t support Storage function Only for OEM models not supported by XL ICA311 The storage settings re for users to Remove external SD or USB st...

Page 53: ...e Snapshot Users also can setup the Schedule Snapshot in this setting The IP camera will save the snapshot picture every a period of time as user setup to SD or USB storage devices NOTE If the SD or U...

Page 54: ...ction please refer to Client Software Functions Note Client Server architecture each Server can connect 16 cameras 16 channels and Client can connect 16 Servers Configuration Environment of applicatio...

Page 55: ...era please make sure about if you already used IE browser to view or installed the Mpg4Decoder of IP camera If not please DO install the Mpg4Decoder from the Product CD as below picture before install...

Page 56: ...oftware Step 1 Put the Product CD into the CD ROM DVD ROM device of your PC Then the Auto Install menu of CD will pop on the screen Please click Step 2 Please click to continue installation or click t...

Page 57: ...to continue the installation and wait for some time to install Step 4 If below message pop up on screen please select and then click to continue the installation If this message doesn t show on screen...

Page 58: ...58 Step 5 After few minutes the system will show below message to finish the installation Please select and then click to restart PC...

Page 59: ...59 Step 6 After restart please click shortcut on desktop or select software to launch the Client About how to setup and use the client software please refer to Client Software Functions...

Page 60: ...igurations once and then users can connect to the IP cameras servers anytime in the future Now we ll have a general introduction about the first time to setup and use it Note Before setup the Client s...

Page 61: ...era Setting Users can click the Camera Number to make it be the focused camera Take 6 Quads for example if you click camera number 9 the biggest preview window will be changed to Camera 9 s view Other...

Page 62: ...ngs System Setting Click to setup the Client software system settings please refer to System Settings of Client Event Report Click to display the log report please refer to Event Report Remote Schedul...

Page 63: ...tch channel Playback Click to start Local Playback Please refer to Playback of Client software Remote PTZ Control Click to control the PTZ in server side Please select the correct camera number relate...

Page 64: ...alk Click to send voice to IP camera s speaker which been selected in list via microphone of PC sound card Please install a microphone on Client PC and make sure it can work well Please note that user...

Page 65: ...d Introduction of Client software functions System Settings of Client Press System Setting button will prompt three options for choosing System Setting Remote Setting Check the box to enable Direct Dr...

Page 66: ...cording file from 1 minute to 60 minutes To set the Recycle recording and the minimum free space for stabled working system Please set this to 500MB at least To set the recycle days of EVENT reports S...

Page 67: ...h Main Server when the network connection s bad or disconnected Check the box of to enable this function this will ignore the Reconnect Attempts setting the program will re connect continuously To set...

Page 68: ...above settings Disconnecting Options This function is to send alarm out when the network s disconnected Check the box of to enable sound alarm for disconnection And then please click to apply above s...

Page 69: ...all Finally please press to search the event log in system please wait for some time After few time it will show up the events on list window as below Login Report searching Firstly please select the...

Page 70: ...70 Connect Server Setting of Client Server Name Can be IP Camera or Server If Server been selected you can select any channel out of 16 channels of servers to display monitor...

Page 71: ...s Decode Type If you select stream 1 in above setting only can have MP4 Mpeg 4 for decoding to client If select stream 2 you can choose MP4 or M JPEG for decoding to client software Network Protocol S...

Page 72: ...not enabled then the software will record continuously SET for IO only Click will prompt a setting window as below Please input the Record Time Length from 7 60 seconds of IO detection at IP camera n...

Page 73: ...ver Name into Select the quality between Auto Low or High quality Then input the IP address of server into Input the User Name and Password and then you can change the transmission port of network We...

Page 74: ...camera in Intranet you can use a tool to search the IP cameras Click will start to search the Security Main servers in LAN as below Click to auto search the SecurityMain server under LAN network The r...

Page 75: ...k of Client NOTE All the files and database only can be deleted in Playback program Please DO NOT delete or remove the files or database in Windows File Explorer or other ways The database may be dama...

Page 76: ...show the files list which only included VIDEO click to show the files list which included VIDEO AUDIO if the hardware supports capturing audio Click the camera number to show the files of the camera r...

Page 77: ...time to check what I want to see by mouse dragging the slide bar as below Click to increase the sharpness click to decrease it Click to increase the brightness click to decrease it Click to increase...

Page 78: ...er 1 frame of the playback video Click to enlarge the image of the playback video click to reduce the image NOTE Please be advised that above step forward back enlarge reduce save to avi and delete fu...

Page 79: ...can go back to the SINGLE playback program to click and then back to live previewing Both ways were okay to exit the playback Firstly we have to set a time period of the recorded video to do multi pla...

Page 80: ...search This limit of multi playback searching was because of the database will be very busy if big range searching of the multi channels at the same time For stably working system we just set the lim...

Page 81: ...Client software we provided the hyper links to check the functions as below The Backup Utility of Client software The Database Compact of Client software The Lost File Recovery of Client software The...

Page 82: ...video files which recorded by Client software It cannot be used to backup other files of other software We strongly recommended DO NOT use other methods of backup the recorded files or the whole files...

Page 83: ...an see above backup program window The program supports two ways to backup one is making backup to harddisk and the other is making backup to CD DVD burner Backup to hard disk Step 1 To check the box...

Page 84: ...ded with audio for 1 hour Step 3 To select one hard disk space in your system for backup drive Please DO select the enough storage for backup Step 4 To select the backup files which included video onl...

Page 85: ...files cannot be deleted or changed which included the file name and format or you may not restore them back later Backup to CD DVD burner To take CD burner and Nero software for an example to backup i...

Page 86: ...or video audio Step 5 Click to start backup procedure It may take little time please wait for it finish and prompt below window Please note that Backup Size as below picture please click if the size o...

Page 87: ...CD and then the Nero will prompt to ask for adding files to burn Then you ll see the backup files were already in the list Just follow general step to click Next and burn the CD If you don t see any f...

Page 88: ...he backup drive or device Please click to re select the items and then backup again How to restore the backup files After startup you can see above backup program window The program supports two ways...

Page 89: ...om local disk Restore steps Step 1 To select the TARGET drive for restoring and then click Step 2 To select the database file mdb which already been backup in disk and then click Of course it allows t...

Page 90: ...90 Step 3 And then please select the folder or make a new folder to restore the backup files To make a new folder please Click Click to start restoring...

Page 91: ...please restore to C SecurityMDB_Client Step 5 After restoring finished t will prompt a message to inform users Please click to continue NOTE In the backup steps it means the backup size was bigger tha...

Page 92: ...Compact We suggest to run this program every half or one year Especially to do it when you find some errors on playback or searching the recorded files This may help to optimize the database for play...

Page 93: ...compact other database files of other software After press the Database Compact please wait for a little time to scan and compact And then below message window will prompt to inform users Please clic...

Page 94: ...ry We suggest to run this program especially when you find some errors on playback or searching the recorded files This may help to search and re build the lost recorded files for playback Usually to...

Page 95: ...tion was used to recover the files which were recorded by Client software It cannot be used to recover other recorded files of other software After press the program to launch as below message window...

Page 96: ...ve please wait for the recover process working as below window NOTE Click will stop the recover process please note it may cause some error of recovery It will show the recover result if the record fi...

Page 97: ...h message in list as below picture Please click to exit the Lost File Recovery program NOTE Please DO NOT use other disk rebuild or defragmenter to do anything on recorded files or the files may be da...

Page 98: ...nder Intranet environment Just needs to press one button to find them out When need to use Set IP Tool We suggest to use this program especially while you want to search and setup the IP cameras or se...

Page 99: ...99 or Copy from Product CD to your PC desktop click to run Choose Unblock to enable the Set IP Tool on your PC click Exit from Set IP Tool Click on again to run Set IP Tool...

Page 100: ...00 Click on Config to modify IP setting Click on WEB to launch Microsoft Internet Explorer for users to login and setup the IP camera About the setup detail please refer to To login and setup IP camer...

Page 101: ...he Default IP 192 168 0 100 Note You ll need to reconfigure the IP camera settings after resetting the camera The IP Camera will recover to the factory default username admin and password admin The ne...

Page 102: ...102 Frame Rate 30 fps stream 1 Disable of stream 2 Brightness 138 Contrast 71 Saturation 64 Hue 0 Flip Disable Zoom 100 NTP Item Default Value Synchronized with Time Server Enable NTP Server...

Page 103: ...t Value Administrator Name admin Administrator Password admin User Name user User Password user Motion Setting Item Default Value Motion Detection Disable Mask All clear Sensitivity 1 Use Direct Draw...

Page 104: ...I Frame 1 Picture Capture Disable Video Capture Disable Alarm Setting Item Default Value Alarm Picture Off Alarm Mail Off Alarm FTP Off Video Loss Alarm Mail Off Output Alarm Event Select Off Output...

Page 105: ...105 Audio Item Default Value Audio Channel Mono MP2 Bitrate 32kbps PPPoE Item Default Value User Name Password Password Retype DDNS Item Default Value Dynamic DNS Off DDNS Service DynDNS org...

Page 106: ...Host Name User Name Password WLAN Item Default Value Mode Infrastructure Operation mode Auto Channel Auto Wireless AP SSID PVAP Preamble Type Long Authentication Open System Encryption Off WEP Key us...

Page 107: ...Key WPA Encryption TKIP WPA PSK LAN Item Default Value DHCP Client Off PPPoE Off IP Address 192 168 0 100 Subnet Mask 255 255 255 0 Gateway 192 168 0 1 DNS 1 168 95 1 1 DNS 2 168 95 192 1 HostName XL...

Page 108: ...Stream Setting Item Default Value Multicast Enable Off Multicast IP 234 5 6 11 Multicast Port 6000 RTSP Port 554 Control Port 21 Alarm Port 22 HTTP Port 80 E mail Item Default Value SMTP Server Recipi...

Page 109: ...109 Username Password Authentication Mode PLAIN FTP Item Default Value FTP Server ServerIP FTP Port 21 Username UserName Password Remote Folder Passive Mode Off...

Page 110: ...tting Item Default Value Manual SnapShot Picture Off Manual Record Video Off Record Time 5 seconds Schedule Snapshot Off Interval 10 minutes NOTE means that default value had no meaning MAC address wa...

Page 111: ...ember it we will use it later 4 Ping IP Camera s IP address the Default IP is 192 168 0 100 Please type in the same command windows ping XXX XXX XXX XXX The XXX XXX XXX XXX is your IP Camera s IP addr...

Page 112: ...stics for 192 168 0 100 Packets Sent 4 Received 0 Lost 4 100 loss This indicates that the address is available for use However there could still be a device which is currently offline which is configu...

Page 113: ...ripting Java Scripts All these things are enabled by the default Internet Explorer Security settings You can restore the default settings in Internet Explorer by clicking Tool Internet Options Securit...

Page 114: ...ssed and controlled from any PC Notebook over the Intranet or Internet via a web browser Q What is the maximum number of users that can be allowed to access IP camera simultaneously A Maximum number o...

Page 115: ...n image cgi on IE browser and then the browser will get a current JPEG file of the live video IP Camera Installation Q What username and password do I use for the first time access the IP Camera or af...

Page 116: ...n Q Can the IP Camera be connected on the network if it consists of only private IP Addresses A Yes the IP Camera can be connected to a LAN with private IP Addresses Q Can the IP Camera be installed i...

Page 117: ...et The gateway may be configured not to respond to pings on its WAN IP A4 Confirm that the http port used by the camera default 80 is forwarded to the camera s LAN IP address in the gateway router s c...

Page 118: ...Firewall Please set NAT redirection or DMZ functions to the IPCam IP address Q Why E mail configuration s correct but cannot send E mail A Some times user configure E mail setting is correctly however...

Page 119: ...device on the network If the cabling is OK and your network is reachable you should receive a reply similar to the following bytes 32 time 2 ms A2 The network device utilized by the IP Camera is not f...

Page 120: ...oading and scripts of signed ActiveX controls Refer to Appendix C Internet Explore Security Settings chapter for more detail Q Internet Explorer displays message Error on Page in the status bar in the...

Page 121: ...mera is used in a very low light environment To solve this issue you need more lighting Q There are no images available through the web browser A1 The ActiveX might be disabled If you are viewing the...

Page 122: ...configuration your Wi Fi AP or Wi Fi AP Router Wi Fi Channel to another channel Then restart the IPCam to connect the new channel of Wi Fi signal Q What can I do if I have more questions A We hope you...

Page 123: ...Appendix E PoE optional Technical specifications Important of POE Power over Ethernet pins definition Pin Alternative B 1 2 3 4 Vport Positive 5 Vport Positive 6 7 Vport Negative 8 Vport Negative...

Page 124: ...e phones Step 1 Use mobile phone to link 3G network and then launch the Internet browser of 3G mobile Note For 3G mobile surveillance the IP cannot be virtual IP Step 2 In the network address please i...

Page 125: ...ome limitation on SD and USB a the maximum capacity of SD is 4GB b the maximum capacity of USB interfaced storage is 80GB c only support NTFS file system on USB interfaced storage d the power of USB i...

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