XtendLan DPC-IP100, User Manual

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16
7 FAQ

Q
：
I can not boot up the device, or I can not see the light or hear the audio.
A
：
Please check your power cable connection and socket connection.

Q
：
I can not call.
A
：
Please check your network connection. Please make sure your station and
extension cable connection is OK.

Q
：
The prompt says the dial number does not exist. What shall I do?
A
：
Please check the dial number is OK or not.

Q
：
The system says the card is invalid. What shall I do?
A
：
The card status is abnormal. Please contact your administrator to check.

Q
：
The system says the card number is wrong. What shall I do?
A
：
It means current card does not authenticate. Please contact your
administrator to check.

Q
：
I have some problems, I am not so sure or I can not fix.
A
：
Please contact your local retailer for help.