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"Uninstall" as per prompts.
Mac

Go to -> Applications, find XP-PenPentabletPro, click "UninstallPenTablet" as per prompts.
Linux

Deb: Enter command sudo dpkg -r xp-pen-pentablet and execute the command.
Rpm: Enter command sudo rpm -e xp-pen-pentablet and execute the command.
Tag.gz: Unzip file. Enter command sudo. Drag uninstall.sh to the window and execute the
command.

FAQs

1.No display or black screen on a drawing display.

1) Check if the device is connected to power supply properly.
2) Check if the cable is connected properly.
3) Check if the power indicator is blue. If not, check the cable and restart the device.
4) If the signal is unstable, check if the cable port is stable.

2.Computer fails to recognize the device.

Check if your computer's USB port used works normally. If not, use another USB port.

3.Stylus does not work.

1) Make sure you are using the stylus that originally came with your device.
2) Make sure you installed the driver correctly and check if the pen settings of the driver

are normal.

4.The drawing software cannot sense the pen pressure while the cursor can move.

1) Check if the drawing software supports pen pressure.
2) Download the latest driver installation files from XPPen website and check if the pen

pressure is normal in the driver.

3) Before installing the driver, turn off your antivirus software and graphics software.
4) Uninstall drivers for other drawing displays before installation.
5) Restart your computer after the installation is completed.
6) If the pen pressure is normal in the driver (Windows: ensure Windows Ink is enabled

in the pen settings of the driver), run the drawing software, and test it again.

5.Cursor offsets.
1).Calibrate the pen with the driver.
2).The screen ratio of the product is 16:10. After connecting to a 16:9 computer, the tip of the
pen will deviate in the copy screen mode. Please use the screen calibration function in the
driver to recalibrate and confirm.

Summary of Contents for Artist Pro

Page 1: ...roduct 5 Connection 6 Drawing Display 6 Wireless Shortcut Remote 7 Support System 9 Drawing Display 9 Wireless Shortcut Remote 9 Product Settings 9 Driver Installation 9 Introduction to Driver 12 Devi...

Page 2: ...s Please read this manual before using the product to ensure safe and proper use Due to the latest product improvements content may differ from the final product and is subject to change without prior...

Page 3: ...turn it on and the blue light is steady on and click the power button again to turn it off b In standby status the orange light is steady on c In Drawing Tablet mode long press the power button for 3...

Page 4: ...ery 20 b Always on Charging c Off Fully charged A purple color indicates that the red and the blue indicator are both on simultaneously 3 Roller 4 K11 Roller switch key Long press for 6 seconds to ent...

Page 5: ...K10 Ctrl Shift Z Default Key settings with the driver installed K1 Key group switching K2 Set preview K3 F5 K4 Shift K5 Ctrl K6 Alt K7 Ctrl S K8 Ctrl Z K9 Space K10 Ctrl Shift Z All descriptions and p...

Page 6: ...ut Remote Bluetooth Receiver Cleaning Cloth Gloves Quick Guide Connection Drawing Display 1 Computer Connection Please connect the computer and the drawing display via the USB C to USB C cable If the...

Page 7: ...1 Connect the drawing display to your device directly with the USB C cable 2 Connect the power adapter to your device with the USB A to USB C cable Wireless Shortcut Remote 1 Wired Connection Connect...

Page 8: ...onnection 1 Slide the power switch of Wireless Shortcut Remote and the blue indicator light flashes slowly Then long press the K11 shortcut key for 6 seconds to enter Bluetooth pairing mode and the bl...

Page 9: ...receiver or wired connections Windows 7 or later macOS 10 10 or later Linux Direct Bluetooth connection Windows 10 or later macOS 10 10 or later Product Settings Driver Installation To ensure the dev...

Page 10: ...mend you install the latest driver Windows Unzip file Run the exe file as administrator and follow the prompts to complete the installation Mac Unzip file Run the dmg file and follow the prompts to co...

Page 11: ...Application Support PenTablet_Driver to add the driver manually Linux Deb Enter command sudo dpkg i Drag the installation file to the window and execute the command Rpm Enter command sudo rpm i Drag t...

Page 12: ...lder to run it manually Windows Start Pentablet Mac Application XP Pen PenTabletPro PenTablet If the device is not connected or the connection fails you can see the following prompt In this case try t...

Page 13: ...ngs after switching to that device and all changes made will only apply to that device Configuration saving After changing the configuration click the Store button in the lower left corner of the driv...

Page 14: ...y You can set the drawing display functions including 1 Work Area 2 Pen Settings Functions may vary depending on the model Work Area Go to Work Area and define the mapping between the device s work ar...

Page 15: ...will move at the same time If multiple monitors are used in extend mode go to the monitor tabs to select one of the monitors that the work area of the device will be mapped to XPPen drawing display is...

Page 16: ...on the screen c Coordinates Manually enter coordinates in the corresponding input boxes for X Y W and H 3 Identify Identify all connected monitors The numeric identifier will be displayed in the lowe...

Page 17: ...Pen Display You can set the work area of current device here The driver enables three ways to set the work area of the device...

Page 18: ...e c Coordinates Manually enter coordinates in the corresponding input boxes for X Y W and H 4 Proportion Scale your device s work area and selected display area proportionately For example After selec...

Page 19: ...color temperature can be customized by adjusting the R G and B values Brightness Contrast Slide the corresponding slider to adjust the brightness and contrast Color space The driver provides four mode...

Page 20: ...e the default color temperature is 6500K Pen settings When the stylus is within the Work Area the device will recognize the stylus and add it to the driver The stylus used should be compatible with th...

Page 21: ...OK to add the selected application 4 Select an added application and click the icon on the top right of the application bar to delete the application For example if you select an application and chan...

Page 22: ...tings and customize pen key functions Before setting shortcut key functions tick to select any of the options under Keyboard Mouse Control Others and Run Application Keyboard You can set keyboard shor...

Page 23: ...ou can add a combination key containing system key for example to enter Win Cmd Shift 3 you can press Shift 3 and the driver will bring the system key automatically Mouse Control You can set mouse con...

Page 24: ...Run Application Run the selected application Customized name You can customize the name of the current key settings Pressure settings The sensitivity of pressure can be adjusted by adjusting the Outpu...

Page 25: ...work area the cursor will stay where you leave which is like operating a mouse Select the mode and you can adjust the speed of the cursor on your device If you do not select the mode the pen mode app...

Page 26: ...e Pressure You will not feel the pressure of the stylus when using the stylus Disable tilt This will disable the tilt effect of the stylus Import export config You can import export configurations to...

Page 27: ...ng the application When switching between different applications the driver will automatically recognize When the first application is selected it will apply to other non customized applications You c...

Page 28: ...you can switch between the functional groups of the roller Customized Select Customized in the drop down menu and enter the keys or key combinations through the keyboard to define the clockwise and co...

Page 29: ...tion The configuration of Import and Store does not include the rotation information and is only valid under the same system Shortcut keys The driver provides four groups of shortcut keys The first gr...

Page 30: ...iew View the key group functions in use if you select the key group that is not opened in the drive the group I will be used by default Click the close button on the upper right to close the window Cu...

Page 31: ...en you press the key the shortcut key functions set will all run once Windows Command Add a combination key with system key For example when you need to type Win Cmd left press left and the drive will...

Page 32: ...ile using the driver you can use a diagnostic tool Import export configuration Read or store the set value of the set functions by way of Import Export configuration Note When you need to import expor...

Page 33: ...that originally came with your device 2 Make sure you installed the driver correctly and check if the pen settings of the driver are normal 4 The drawing software cannot sense the pen pressure while...

Page 34: ...led and optimize related functions via settings according to the FAQs posted on the official website of the drawing software This Class B digital apparatus complies with Canadian ICES 003 Cet appareil...

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