X P L O R N E T
H U B
U S E R G U I D E
Xplornet Home Phone Features
9
Voicemail Access
(Default Voicemail PIN: 1234)
Rings before Voicemail
Set number of rings to 4
Set number of rings to 5
Set number of rings to 6
Call Forwarding
Enable
Disable
Forward to voicemail when
busy / no answer
*98
*94
*95
*96
*72
*73
*90
Call ID Block
Single Call
Enable indefinitely
Last call return
Call waiting
Enable
Disable
*67
*81
*69
*57
*56
Features with Star (*) Codes
Home Phone N11 Services
Find Me
(simultaneous ring)
Direct your calls so that they ring your home phone, cell phone or other phones
at the same time
Follow Me
(sequential ring)
Direct your calls so that they ring your home phone, cell phone, or other phones
one after the other
All at the same time
Office
Phone
Mobile
Phone
Home
Phone
Goes to Voicemail,
then email
If no answer
Rings to:
Incoming Call
Goes to Voicemail,
then email
If no answer
Rings to:
Incoming Call
Office
Phone
Mobile
Phone
Home
Phone
You’ll never miss a call with Find Me / Follow Me feature
• Voicemail
• Call Display
• Call Waiting
• Caller ID Block
• Do Not Disturb
• Call Forwarding
• Call Return
• Call Screening
• 3-way Calling
• Voicemail to E-mail
• Online Self-Service
• E911 Support
• Find Me / Follow Me
411 – Information / Directory Assistance
Helps you find phone numbers and other contact information about businesses and people in your area
611 – Xplornet Direct Support
Helps you contact Xplornet directly and (like 911) will work even if Xplornet Home Phone is suspended
711 – TDD / TTY Services
Telecommunications Relay Service that helps those who are hearing impaired to converse with others
over the phone through an operator by translating from TDD to speech and vice versa
911 – E911 Emergency Services
Enhanced 911 service is routed through a call centre which validates your address prior to dispatching
emergency services