Appendix A. Troubleshooting
Table 7
Troubleshooting (continued)
Problem
Possible cause and solution
Display screen is blank or difficult to
· Confirm that the computer is on (the Power icon is displayed
read.
continuously in the Status area).
· The brightness may be set too low, causing the screen to appear too
dark. To change system brightness, press Settings Icon, Display, Brightness.
· The video time-out may have expired. Tap the display screen to
reactivate the display.
Note:
This is a normal, power-saving feature.
·
Headphone or speaker volume is too
· The volume may be in Mute mode or set too low. Follow the
low.
Instruction to adjust headphone or speaker volume.
· Make sure the volume control in your audio software is set to an
audible level.
An external device is not working with
The device may need to be enabled in the computer’s configuration
the computer.
program. Contact your local help desk or reseller.
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User’s Handbook
