XPG XENIA 15, Quick Start Manual

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Warranty Guide
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Install Back Cover
In the aim to provide the best Policy for our Customers, XPG grants 1 year Warranty for Your
Xenia 15 Laptop.
If the product fails during normal and proper use within the warranty period, XPG will, at its own
discretion, repair or replace the defective parts within the product, or the product itself, with
functionally equivalent components as originally supplied.
To start the warranty period validity, users must register their product online at our website
xpg.com/us/member/login. When a repair request is made after the product has been registered,
users will have to provide a proof of purchase in the form of an invoice, stamped warranty card or
delivery receipt to show the purchase date, which will be the start date of the warranty. If there is
no proof of purchase provided or the product has not been registered, then the product’s date of
manufacturing will become the effective start date for the warranty period. This date is calculated
based on the XPG Serial Number printed on the back cover of the product.
Note: Warranty periods and warranty terms may vary depending on different distributing territories.
Please confirm with the location where the original order was placed to verify.
Warranty Period
Definition of bright dot/black dot:
Bright dot appears as a pixel that is always lit or “ON”.
If there are any bright dots found within the first 30 days after purchase, the LCD panel
can be replaced once.
Black dot appears as a pixel that is always dark or “OFF”, or in an abnormal color.
XPG does not offer at this moment in time a ZERO BLACK DOT FREE service.
LCD Panel
Due to their consumable nature based on use, Battery and the AC Adapter are covered by a
one-year warranty from the date of purchase, unless specified differently by local regulations.
Battery and AC Adapter
Software and other accessories that may be bundled with the product are not covered by
this warranty. A copy of the original pre-installed image as the system was manufactured
is available as a separate partition on your SSD Drive, should you require to reinstall the
software from scratch. System recovery can be activated by pressing F8 while powering
on the system or from an OFF state or can be enabled within the Windows Recovery
option in Control Panels.
Our Service Center can provide you with a recovery service and revert your device back to
its original pre-installed status.
Pre-Installed Software
To install the bottom cover of the laptop, lower the cover onto the chassis and align
the 10 captive Phillips screws with the corresponding standoffs. Secure the screws.
Do not remove or replace the back cover with the power on. Always turn
off the power and unplug the power cord from the system before removing
or replacing the back cover. Otherwise, the system could be damaged.
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