ENG
37
Engl
ish
Troubleshooting
Troubleshooting
Symptom Correction
No DVB-S reception /
serious distortion by
mosaics or artefacts/
freeze pictures
No DVB-S reception in your region.
Realign the dish. Please pay attention to the direction of the
satellite.
Please use a bigger dish.
Retry the Auto Scan.
No power
Plug the power cord into the outlet tightly and turn on the
power.
Can not scan programs
Adjust the dish
Refer settings for searching
No picture / no coloured
pictures
Control the connection to the TV set.
Control the video output mode in the setup.
TV channel or program is scrambled
Remote control does not
work
Change the batteries.
Operate within normal range (max. 5 meters, 30 °)
The sensor is pointed to by bright light.
No sound
Cancel Mute. Press
MUTE
button
Increase volume. Press
VOL+
button
Pay attention to connection to TV set or amplifier.
Audio / Subtitle without
function or can no choose
Change audio track (press
AUDIO
button)
Change subtitle track (press
SUBTITLE
button)
Other audio track is not supported
Subtitles are not supported by broadcaster
No Recording
No USB memory are connected.
No free space on the storage.
Recording has jerkings or
other mal functions
The connected storage is too slow.
Please control the reception quality of the dish and align
them for getting better quality.
