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In case the products delivered are not free from defects in material or workmanship, MAS Electronic
AG has the right to either repair or replace the defective product at its choice. MAS Electronic AG
manufactures and repairs goods using components which are new or equivalent to new in accor-
dance with industry standards and practice. The warranty for wearing parts (e.g. rechargeable batter-
ies) is limited to 6 months. In case the device is equipped with internal data storage (e.g. hard disc
drive, Flash drive), the customer is responsible to backup his data before sending the device. MAS
Elektronik AG is not liable for any data loss on returned devices. MAS Electronic AG reserves the
right to reset returned devices to factory defaults. Please note your personal settings for this reason.
MAS Electronic AG is not liable for any accessories not belonging to original package content such as
DVDs, hard disc drives, Flash storage devices, batteries, etc. This limited warranty covers the war-
ranty requirements set by authorities in your country.
This limited warranty does not cover finishes, accessories or batteries, nor does it cover damage
resulting from accident, misuse, abuse, dirt, water, battery leakage, tampering, servicing performed or
attempted by unauthorized service agencies. This limited warranty does not cover damages resulting
from firmware upgrades. Only in case of firmware upgrades needed to add functions promised at time
of purchase, such damages are covered by this limited warranty. For a correct and frictionless com-
pletion of warranty or repairs you need a RMA No. You may obtain a RMA on the internet at
www.mas.de/FAQ or by telephone.
Please send the device in its original packing material, all standard accessories and a copy of the
invoice, a description of defect and the RMA No. to following address. Please note the RMA number
clear and in large numbers on the outer package.
Contact with the Xoro-Customer support:
Telephone:
+49 4161 800 24 24 (Mo-Fr: 11-17:00 Uhr)
E-Mail:
ERS GmbH Elektronik Repair Service
Weidegrund 3
21614 Buxtehude / Niedersachsen
Germany
WARRANTY
