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Xorcom GW0017, User Manual

The Xorcom GW0017 is a cutting-edge telecommunications device that streamlines communication processes. To learn more about its features and capabilities, download the free User Manual from manualshive.com. This comprehensive manual will provide step-by-step instructions on how to maximize the benefits of this powerful device.

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Contents 

 

 

 

III 

 

Contents

 

1 

Product Introduction

 ...................................................................................................................... 1 

1.1 

Overview

 ......................................................................................................................................................... 1 

1.2 

Application Scenario

....................................................................................................................................... 1 

1.3 

Product Appearance.......................................................................................................................................... 2 

1.3.1 

Appearance of GW0017-128S ................................................................................................................ 2 

1.3.2 

Ports and Connector ................................................................................................................................ 3 

1.4 

Features & Functions

 ...................................................................................................................................... 4 

1.4.1 

Key Features

 ........................................................................................................................................... 4 

1.4.2 

Physical Interfaces

 ................................................................................................................................. 4 

1.4.3 

Voice Capabilities & Fax

 ........................................................................................................................ 5 

1.4.4 

FXS

 .......................................................................................................................................................... 5 

1.4.5 

VoIP

 ......................................................................................................................................................... 5 

1.4.6 

Software Features .................................................................................................................................... 6 

1.4.7 

Supplementary Services .......................................................................................................................... 6 

1.4.8 

Environmental ......................................................................................................................................... 6 

1.4.9 

Maintenance ............................................................................................................................................ 7 

2 

Quick Installation

 ............................................................................................................................ 8 

2.1 

Installation Attentions ...................................................................................................................................... 8 

2.2 

RJ45 Wire Sequence......................................................................................................................................... 8 

2.3 

Installation Steps .............................................................................................................................................. 9 

3 

Basic Operation

 ............................................................................................................................. 11 

3.1 

Methods to Number Dialing ........................................................................................................................... 11 

3.2 

Direct IP Calls ................................................................................................................................................ 11 

3.3 

Call Holding ................................................................................................................................................... 12 

3.4 

Call Waiting .................................................................................................................................................... 12 

3.5 

Call Transfer ................................................................................................................................................... 12 

3.5.1 

Blind Transfer ....................................................................................................................................... 12 

3.5.2 

Attended Transfer .................................................................................................................................. 13 

3.6 

Three-way Calling .......................................................................................................................................... 13 

3.7 

Description of Feature Code .......................................................................................................................... 14 

3.8 

Send or Receive Fax ....................................................................................................................................... 16 

3.8.1 

Fax Mode Supported ............................................................................................................................. 16 

3.8.2 

Explanation of T.38 and Pass-through .................................................................................................. 16 

4 

Configurations on Web Interface

 ................................................................................................ 17 

Summary of Contents for GW0017

Page 1: ...IP Gateway User Manual V3 0 Xorcom Ltd 8 Katom St Misgav Industrial Park 2017400 Israel Phone 972 4 9951999 support xorcom com Xorcom USA 145 S Jefferson Ave Suite G Cookeville TN 38501 USA Phone 1 86...

Page 2: ...This manual provides information about the introduction of the analog VoIP gateway and about how to install configure or use it Please read this document carefully before install the gateway Intended...

Page 3: ...tary Services 6 1 4 8 Environmental 6 1 4 9 Maintenance 7 2 Quick Installation 8 2 1 Installation Attentions 8 2 2 RJ45 Wire Sequence 8 2 3 Installation Steps 9 3 Basic Operation 11 3 1 Methods to Num...

Page 4: ...k 25 4 5 2 VLAN Virtual Local Area Network 26 4 5 3 DHCP Option 27 4 5 4 QoS 28 4 5 5 ARP 28 4 5 6 IPv6 Network 28 4 6 SIP Server 29 4 7 IP Profile 31 4 8 Tel Profile 33 4 9 Port 34 4 10 Advanced 36 4...

Page 5: ...e 70 4 13 7 Remote Server 70 4 13 8 Record Parameter 71 4 13 9 Radius Parameter 71 4 13 10 Action URL 72 4 13 11 SIP PNP 73 4 13 12 NMS Configuration 73 4 14 Security 74 4 14 1 WEB ACL 74 4 14 2 Telne...

Page 6: ...dding boards according to user s requirements Each board has 8 FXS ports and the gateway supports 128 FXS ports at maximum GW0017 supports the standard SIP protocol and it s compatible with leading IM...

Page 7: ...GW0017 User Manual 2 The general application scenarios of GW0017 128S for carrier are as follows 1 3 Product Appearance 1 3 1 Appearance of GW0017 128S Front View Back View GW0017...

Page 8: ...40V AC 50 60HZ power supply LAN Port GE0 GE1 RJ45 To connect to the IP network over a DSL modem or Router or a LAN switch FXS Ports 0 7 RJ45 FXS ports to connect standard analog phone or FAX machine o...

Page 9: ...Indicator On FXS port is currently occupied by a call Off FXS port is idle or faulty LAN Port GE0 GE1 Link Green Flashing The gateway is properly connected to network Off The gateway is not connected...

Page 10: ...8ms Adaptive Dynamic Jitter Buffer Hook Flash Programmable Gain Control T 38 Pass through Modem POS DTMF mode Signal RFC2833 INBAND VLAN 802 1P 802 1Q Layer3 QoS and DiffServ FXS Connector RJ45 with 4...

Page 11: ...oE IPv4 IPv6 Digitmap Bandwidth Optimization Routing Rules based Prefixes Caller Called Number Manipulation Supplementary Services Call Waiting Blind Transfer Attend Transfer Call Forward on Busy Call...

Page 12: ...440 300 135mm 3U Unit Weight 9 3kg Compliance CE FCC Maintenance SNMP TR069 Auto Provisioning Web Telnet Configuration Backup Restore Firmware Upgrade via Web CDR Syslog Ping Tracert Test Network Cap...

Page 13: ...please ensure there is enough network bandwidth so as to guarantee stabilized running of the gateway Ventilation to avoid overheating please do not pile up the gateway with other devices and make sur...

Page 14: ...terface to connect to the analog phone Each interface can output 4 FXS voice interfaces as shown in the figure below RJ45 2 3 Installation Steps Connect the power adapter to the power jack of the GW00...

Page 15: ...GW0017 User Manual 10 Connect network cable to the GE0 GE1 port...

Page 16: ...ablished without register Calls can be established through an IP address as long as one of the following conditions is met 1 Both the GW0017 128S and other VoIP device have public IP addresses 2 The G...

Page 17: ...the called party has the call waiting feature enabled the called party will hear three beeps if waiting tone is enabled By pressing the flash button or the hook flash the called party is able to switc...

Page 18: ...button or hook flash and then dials the extension number of C end up with Then one of the following situations will happen a If C answers the call and accepts the transfer B will hand up the phone and...

Page 19: ...ide mode 150 Dial 150 1 to set IP address as static IP address dial 150 2 to set IP address as DHCP IP address 152 Dial 152 to set IPv4 address for example Dial 152 192 168 1 10 to set IPv4 address as...

Page 20: ...Disable unconditional call forwarding service 90 Enable the call forwarding on busy service Example Dial 90 8000 and calls will be forwarded to extension number 8000 when the called number is busy 91...

Page 21: ...rks in real time Under the T 38 mode analog fax signal is converted into digital signal and fax signal tone is restored according to the signal of peer device Under the T 38 mode fax traffic is carrie...

Page 22: ...gateway The default IP address of the device is 192 168 11 1 It is recommended to modify the IP address of the local computer to ensure that it is in the same network segment with the device Take win...

Page 23: ...og in to enter into the Web interface And then you can see the following web interface It is suggested that you should modify the username and password for security consideration Figure 4 1 Login GUI...

Page 24: ...menus System Information Port Status Current Call RTP Session CDR Record Statistics and VPN State 4 3 1 System Information Log in the Web interface and then click Status Statistics System Information...

Page 25: ...3 1 System Information Table 4 3 1 Explanation of Items on System Information Interface Device ID A unique ID of each device This ID is used for warranty and cloud server authentication MAC address Ha...

Page 26: ...ocol over Ethernet which relies on two widely accepted standards PPP and Ethernet PPPoE is a specification for connecting the users on an Ethernet to the Internet through a common broadband medium suc...

Page 27: ...Kennel version FS Version File system version Hint Language The current language of the GW0017 device 4 3 2 Port Status The following figure shows the registration information of ports and port groups...

Page 28: ...packets received packets lost packets jitter and duration Figure 4 3 Real time RTP Session Information 4 3 5 CDR CDR Call Detail Record is a data record produced by a telephone exchange or a telecomm...

Page 29: ...Ack count of record stops and count of stopAck are displayed Figure 4 5 Record Statistics 4 4 Quick Setup Wizard Quick setup wizard guides user to configure the device step by step User only needs to...

Page 30: ...obtain methods that is automatically obtain through a DHCP server setting a static IP address and through PPPoE Note a When it is configured to obtain an IP address automatically it is necessary to e...

Page 31: ...smits the VoIP signals and voices produced by the device itself Data VLAN transmits data packets Figure 4 7 Configure VLAN Table 4 1 Explanation of VLAN Parameters Data Voice Management Select what ki...

Page 32: ...ng of the option fields involved in GW0017 that means the following option fields are enabled DHCP server will return information of corresponding option fields Option 15 to set a DNS suffix Option 42...

Page 33: ...ss of a device through its IP address Under TCP IP network environment each host is assigned with a 32 bit IP address but MAC address needs to be known for message transmission in the physical network...

Page 34: ...the main component of VoIP network and is responsible for establishing all SIP calls SIP server is also called SIP proxy server or register server Both IPPBX and softswitch can act as the role of SIP...

Page 35: ...y frequent registrations When the time that is set expires the GW0017 device will send register request to the SIP server The time is 300s by default Heartbeat Heartbeat is used to check the connectio...

Page 36: ...ence Find me and Music On Hold SIP server based on Linux platform such as OpenSER sipXecx VoS Mera etc SIP server based on windows platform such as mini SipServer Brekeke VoIPswitch etc Carrier grade...

Page 37: ...GW0017 User Manual 32...

Page 38: ...line parameters service parameters and fax parameters for the port During port configuration you can save the Tel profile index and use it For index configuration refer to the Port page Under normal...

Page 39: ...tion can be configured for each FXS port of GW0017 device Parameters of the SIP account include port number whether to register primary display name primary SIP user ID primary Authenticate ID primary...

Page 40: ...tion Port The FXS port corresponding to this account Disable port Whether to disable port temporally Registration Whether to enable registration for the port IP Profile IP profile need to be created i...

Page 41: ...prolonged If it is set as 3s the auto dial number is dialed after 3 seconds pass DND Do Not Disturb the phone won t receive any calls if this feature is enabled Caller ID Enable or disable caller ID...

Page 42: ...ting tone Auto Gain Control Whether to enable automatic gain control Work Mode To set the FXS ports work in both Voice and Fax mode There are several configure options Voice and FAX to be able to make...

Page 43: ...n SDP Include a X modem Attribute If this parameter is enabled a X modem attribute will be carried in SDP Include a modem Attribute If this parameter is enabled a modem attribute will be carried in SD...

Page 44: ...m time the action is considered as a hook flash operation If a phone s hook flash is pressed for more the set maximum time the action is considered as hang up the phone CID Type There are two CID type...

Page 45: ...ured you need to restart the device for the configuration to take effect Long Line Support Whether to enable Long Analog Extension Line 4 10 3 Media Parameter Media parameters mainly include RTP start...

Page 46: ...nd flash hook event to remote terminal and thus user does not need to handle it locally Send DTMF Tone to Analog When Call in Active If this parameter is enabled DTMF tone will be sent to analog phone...

Page 47: ...wait for answer when making outgoing calls through a phone Timeout for answer Incoming call This parameter determines how long the phone rings when there are incoming calls No RTP Detected If this pa...

Page 48: ...ll anonymous calls will be rejected Default value is not disable as ending Dial Key If this parameter is enabled is used as the end mark for dialing Escape If this parameter is enabled is considered a...

Page 49: ...e Web interface of GW0017 128S click Advanced SIP Parameter in the navigation tree and then enter voicemail User ID 4 Set ringing time in Elastix Elastix will prompt user to leave a message after the...

Page 50: ...A digit a timer or one of the symbols of A B C D or Range One or more DTMF symbols enclosed in the but only one DTMF symbol can be selected Range One or more expressions enclosed the but only one can...

Page 51: ...port If this parameter is enabled the device will support RFC3407 which defines the SDP capability of backward compatibility URI Includes user phone If this parameter is enabled user phone will be con...

Page 52: ...h 1 Forbid Invalid m line in reINVITE If this parameter is enabled the device will prevent invalid m line from being carried in the SDP of re INVITE Call Confirm Tone If this parameter is enabled ring...

Page 53: ...enabled the GW0017 device supports the receiving of Early Media Early Answer If this parameter is enabled the GW0017 device supports early answer Session Timer RFC4028 Whether to enable session timer...

Page 54: ...at message Default is 10s Heartbeat Timeout The timeout for heartbeat message to be sent default to 16s Username of OPTION Heartbeat for SIP Server The user ID part of OPTION SIP message in the heartb...

Page 55: ...at allows applications to discover the presence and types of NATs and firewalls between them and the public Internet It also provides the ability for applications to determine the IP addresses allocat...

Page 56: ...GW0017 User Manual 51 4 10 8 Feature Code...

Page 57: ...Basic Configuration Dial 165 000000 to restore default username password and network configuration Reset Factory Configuration 166 000000 reset factory Restart Device 111 restart device Call holding...

Page 58: ...e 78 enable DND function Do Not Disturb Deactivate 79 close DND function Dial Voicemail 200 visit voice mail box 4 10 9 System Parameter System parameters include NTP daylight saving time daily reboot...

Page 59: ...P server Default port is 123 SYN Interval The interval to synchronize the time of the GW0017 128S Default value is 3600s Time Zone The time zone of the device Default configuration is United States ce...

Page 60: ...ry SIP user id primary authentication ID and password secondary display name secondary SIP user id secondary authentication ID and password off hook auto dial auto dial delay time port select etc Figu...

Page 61: ...ne Auto dial Delay time How long auto dialing will be delayed Port Select It specifies the policy for selecting a port for ringing in the port group Ascending the device always selects a port from the...

Page 62: ...ameters Index The No of the IP trunk range is from 0 to 127 Description The description of the IP trunk it is used to n identify the IP trunk Remote Address IP address or domain name of the peer devic...

Page 63: ...priority Description Description of the IP Tel routing it is used to identify the IP Tel routing Calls from Choose calls from IP trunk or SIP server any means any IP addresses Caller Prefix The prefi...

Page 64: ...identify the routing Calls From Choose calls are from a port or a port group Caller Prefix The prefix of the caller number which helps match routing exactly Its length is less than or equal to the cal...

Page 65: ...nation of Parameters for IP Tel Called Number Manipulation Index The index of this manipulation range is from 0 to 127 Each index cannot be used repeatedly 0 is the highest priority Description Descri...

Page 66: ...ed Digits from Left The number of digits which are lessened from the left of the called number Stripped Digits from Right The number of digits which are lessened from the right of the called number Pr...

Page 67: ...led Prefix Set a prefix for called number The prefix s length is less than or equal to called number which helps to match the called number If called number is 008675526456659 the called prefix can be...

Page 68: ...a port group Caller Prefix Set a prefix for caller number The prefix s length is less than or equal to that of the caller number which helps to match the caller number of this call If caller number is...

Page 69: ...R069 TR069 is short for Technical Report 069 which provides a commonly used framework and protocol for next generation network devices As an application level protocol on top of IP TR069 has no limita...

Page 70: ...13 2 SNMP SNMP Simple Network Management Protocol is an Internet standard protocol for collecting and organizing information about managed devices on IP networks and for modifying that information to...

Page 71: ...GW0017 User Manual 66 Figure 4 27 Configure SNMP Parameters Table 4 21 Explanation of SNMP Parameters SNMP The GW0017 device supports three versions of SNMP namelyV1 V2C and V3...

Page 72: ...ubtree while Excluded means the OID of the corresponding ViewSubtree is excluded from this view ViewSubtree fill in the OID of the view subtree ViewMask it is used to withdraw a row of a table such as...

Page 73: ...ware that generates messages the system that stores messages and the software that reports and analyzes messages It also provides a means to notify administrators of problems or performance Syslog lev...

Page 74: ...le 4 22 Explanation of Provision Parameters URL URL of provisioning server support HTTP TFTP FTP Check Interval The interval to check whether there is new firmware version on the provisioning server A...

Page 75: ...m of the cloud server 4 13 6 User Manage On the Management User Manage page the administrator of the GW0017 device can classify users in different groups and set login username and password for each u...

Page 76: ...n Server Address Set the record server address IP address or domain name Rcd Port Recording server port The default is 2999 Rcd Period Select Only record within the set time range support 3 recording...

Page 77: ...server 4 13 10 Action URL Action URL is a means of allowing VoIP platform VoIP server to learn about the statuses of the GW0017 device This is realized by GET request over the HTTP protocol During th...

Page 78: ...the URL address of the deployment server in the message 3 Initiate the Provision to the URL to restore the profile or upgrade the software version Figure 4 34 Configure SIP PNP Table 4 26 Explanation...

Page 79: ...s the Web Interface of the GW0017 device The IP address list can t be null once ACL is enabled Figure 4 35 Add IPAddress to Web ACL 4 14 2 Telnet ACL ACL Access Control List for Telnet is used to conf...

Page 80: ...ify the username and password for logging in the Web interface and the Telnet interface of the GW0017 device on this page Note Both the username and password of Web and Telnet are admin and admin by d...

Page 81: ...tics System Information page Step 2 Prepare firmware package Step 3 Upload firmware select the package from a specific folder on the computer and click the Upload button Step 4 Keep waiting until it p...

Page 82: ...s to be tested and click Start The testing may cost a few minutes Figure 4 41 Execute Outward Test Test Results OK the physical function of the tested FXS ports is working well FAIL There s something...

Page 83: ...ing Test 4 15 6 Tracert Test Tracert is short for traceroute used to track a route from one IP address to another Instruction for using Traceroute 1 Enter the IP address or domain name of a destinatio...

Page 84: ...15 7 Network Capture Network capture is an important diagnostics tool for maintenance It is used to capture data packages of the available network ports PCM Capture PCM capture helps to analysis voice...

Page 85: ...ck Start to enable syslog capture Dialing out through the device start talking a short while then hang up the call Click Stop to disable syslog capture Save the capture to local computer The capture p...

Page 86: ...named capture x pcap among which x is the serial number of the capturing and will be added 1 in next time The sample of RTP capture as below 4 15 8 Factory Reset Click Apply to restore configurations...

Page 87: ...GW0017 User Manual 82 Figure 4 48 Restart Device...

Page 88: ...Protocol UDP User Datagram Protocol RTP Real Time Protocol POE point to point protocol over Ethernet VLAN Virtual Local Area Network ARP Address Resolution Protocol CID Caller Identity DND Do NOT Dist...

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