Xo XOUIM1565S Manual Download | Manualshive

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troubleshooting

PROBLEM

Unit does not operate

Cubes are too large

Cubes are too small

Ice is fragmented

Ice tank not filling

Ice cubes are white

Unit is running
but no ice is made

POSSIBLE CAUSE

Ice maker is unplugged
Breaker tripped
Switch turned to “OFF”
The ice tank is full

Low ambient temperature
Ice thickness control does not work

High ambient temperature
Too little water in the water tank
The water nozzle not spraying
Ice thickness control does not work

Nozzle partially blocked

Check the operation time
Check for water in the ice tank

Low water in water tank

Low water in water tank
Ice cubes are stuck on the mold
Water does not get cold
Water not spraying
Condenser coils dirty
Condenser not working
High ambient temperature
Hot gas leak
Needs refrigerant

CHECK THIS

Plug ice maker in
Reset breaker - if it happens again, call for service
Turn switch to “ICE”
Ice detection sensor is activated

Call Customer Service
Call Customer Service

Call Customer Service
Check the water supply
Check the water supply | nozzle may be clogged
Call Customer Service

Clean the ice maker

Requires approx 12 hrs to fill ice tank
Check and clean drain

Check water supply
Check for cracks or leaks

Check water supply
Check water supply | Check hot gas valve
Check water supply | Contact customer service
Low water in water tank | Check circulation pump
Vacuum condenser coils
Check condenser fan
Call Customer Service
Call Customer Service
Call Customer Service

Questions - Need Help...

You can always contact customer service at 973-403-8900

or visit www.xoappliance.com

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Summary of Contents for XOUIM1565S

Page 1: ...I worked really hard on this manual so please read it XOUIM1565S XOUIM1565SP INDOOR OUTDOOR UNDERCOUNTER GOURMET ICE MAKER ...

Page 2: ...ly a phone call away call 973 403 8900 Talk to one of our undercounter experts CONGRATULATIONS on purchasing your XO Before you proceed take just a moment to register your XO at Ensuring warranty coverage should you need service Providing ownership verification for insurance purposes Let s XO notify you in the event of product changes or recalls www xoappliance com register your product REGISTRATI...

Page 3: ...hooting Before You Call For Service Warranty 4 7 Installation Instructions S Plumbing With Without Drain Pump Reversing the Door Outdoor Use izes and Installation Dimensions 8 17 21 30 30 32 3 where things are please read and follow all safety instructions It s for your own good Honest Installer Checklist Find Your Model Operating Instructions 18 20 Features Specifications Operating Instructions ...

Page 4: ...n can result in poor ice production and possible flooding Electrical requirement is 15a dedicated grounded circuit outdoor installs must use a GFI Route water supply tubing to the water inlet located at the rear of the unit Connect the drain tubing to either the pump discharge or the barbed gravity fed elbow Be sure nothing is kinked and excess slack is removed Be sure the electrical connection is...

Page 5: ... GOURMET ICE MAKER XOUIM1565S XOUIM1565SP 2 these are the models covered in this book take a minute to circle your model above and record your serial number here in case you need it later INDOOR OUTDOOR ...

Page 6: ...Your XO unit should be located away from direct sunlight and heat sources stove heaters etc which may increase electrical consumption High or low ambient temperature may cause units to work improperly Optimal operation occurs in the ambient temperatures of 50 68 F and water temperature below 50 The floor must be strong enough to support your XO unit fully loaded Your XO unit must not be installed ...

Page 7: ...ical cord If the electrical cord of your XO unit becomes worn or damaged it must be replaced immediately by a qualified technician NEVER unplug your unit by pulling on the cord Unplug by gripping the plug firmly and pull out straight from the outlet FOR INDOOR OR OUTDOOR USE XO Ice Makers shown in this manual are rated for Indoor and Outdoor use These units are designed to operate in ambient tempe...

Page 8: ...ss to an adjoining cabinet and to secure the unit easily ALL XO UNDERCOUNTER UNITS ARRIVE PRE WIRED WITH LOW PROFILE PLUGS FOR EASY INSTALLATION 4 100mm 7 178mm 34 MINIMUM 864mm 15 WHEN INSTALLING WITH THE HINGE SIDE NEXT TO A WALL LEAVE ADEQUATE SPACE FOR DOOR HANDLE 2 1 4 90 Door Swing WALL Clearance Gap 381mm MINIMUM ...

Page 9: ...UIM1565G XOUIM1565GP ICE MAKER 33 HIGH 857mm 3 4 W H height width depth 22 5 8 575mm D THE OVERALL DEPTH SHOWN 22 5 8 INCLUDES THE DOOR WITHOUT HANDLE THE HANDLE ADDS 2 1 4 TO THE DEPTH THE DEPTH OF THE ICE MAKER CABINET ONLY IS 21 3 16 14 7 8 WIDE 378mm TOP VIEW 105 º ...

Page 10: ...TE as the inlet water temperature increases production efficiency goes down YOU WILL NEED A few simple hand tools Pump pliers adjustable wrench 2 Phillips head screwdriver level razor knife AND a few hardware items Teflon tape or Pipe dope 5 8 I D drain hose and hose clamps if installing a gravity drain model 1 4 O D water supply hose Air Gap Device and or Sanitary Trap depending on your installat...

Page 11: ...ing them to drop out of the mold and into the ice holding bin Periodic maintenance is required to ensure that your ice maker is performing at its best See the maintenance section of this book and the Maintenance Schedule FILTERS AND WATER TREAMENT The correct filter is always recommended It has the ability to remove odors as well as particulate from water prior to reaching the ice maker consult ww...

Page 12: ...connection on the rear of the unit a pump will be required Use model XOUIM1565GP This unit comes with a pre installed drain pump capable on discharging to a drain up to 8 above the unit IMPORTANT The keep drains as short and straight as possible for optimal performance The electric power water supply pipeline and drain pipeline must be in compliance with all provisions under the local laws and bui...

Page 13: ...supplied to the required length Immerse the hose in warm water to make installation easie hose to the drain using hose clamps r then using a threaded hose barb connection sealed with teflon tape connect the drain Turn the water supply on and check to ensure there are no leaks If there are no leaks plug the unit into the electrical outlet Press the switch to the ICE position The compressor will run...

Page 14: ...Turn the water supply on and check to ensure there are no leaks If there are no leaks plug the unit into the electrical outlet Fill the ice container with clean tap water approximately 3 4 full The drain pump should turn on and pump the water out Check again for leakage Press the switch to the ICE position The compressor will run approximately 3 5 minutes Fill the ice container to 3 4 full once mo...

Page 15: ...own in RED that hold the Top Hinge in place Then remove the door by lifting it straight up 2 Remove the two 2 screws that hold the Bottom Hinge in place Remove the two 2 corrosponding screws on the left hand side Install the Bottom Hinge in the left hand position and install the remaining two 2 screws into the holes on the right hand side BOTTOM HINGE RIGHT HAND POSITION LEFT HAND POSITION TOP HIN...

Page 16: ...the three 3 screws along the rear of the unit The screw removed from the top front on the left hand side must be screwed into the corrosponding hole on the right hand side TOP HINGE SUPPORT 5 Remove the plugs from the left hand side screw and hinge pin holes on the Top Cover and door and move them to the right hand side Center the hole in the bottom left hand side of the door on the inge pin of th...

Page 17: ...e ambient temperature approaches either extreme the production capacity of the ice maker will be reduced This is normal and expected Never install the unit where flammable or corrosive chemicals such as pool chemicals are present Installation in seaside environments where high concentrations of salt or in pool areas where high concentrations of chlorine are present will require more frequent clean...

Page 18: ... under counter installation Rated for Indoor or Outdoor use 50 90 Automatically pauses ice production when bin is full MAXIMUM CAPACITY CUBES per CYCLE TIME per CYCLE DIMENSIONS WxDxH NET WEIGHT ELECTRICAL POWER CONSUMPTION REFRIGERANT COOLING CAPACITY INLET WATER TEMP INLET WATER PRESS AMBIENT TEMP Overall Dimensions include handles hinges and legs 65 lbs per day 24 20 30 min 14 9 x 24 6 x 33 7 1...

Page 19: ...the produced ice drops down into the ice container water is supplied to the ice maker and the water is also drained Important Information Do not put anything other than ice in the ice container Wine or beer bottles are unsanitary and a detached label may block the drain pipe Ice The ice has a rectangular bell shape refer to the figure Newly produced ice is clear and transparent The inside of the i...

Page 20: ...cles together is about 20 35 minutes Ice production cycle Ice is produced on the surface of the ice forming mold located at the top of the ice maker Water is sprayed against the chilled surface of the mold where it begins to freeze Water containing mineral impurities freezes more slowly and it falls back into the water container where it will be diluted and drained off during the Ice Removal Cycle...

Page 21: ...vices weld points under gaskets rivets bolt heads and any locations where small amounts of moisture could collect become stagnant and concentrate contaminates Additionally any mounting hardware that is showing signs of corrosion should be replaced The frequency of cleaning depends upon the installation location environmental factors and use Cleaning Products Ultimately the choice of a proper clean...

Page 22: ...sure your ice is safe fresh and odor free Cleaning the nozzle ice slide water tank 1 Open the door and remove two front injection bolts on the top cover 2 Pull the top cover to remove it 3 Slightly lift the ice slide to remove it 4 Clean the slide with soft plastic brush or sponge ...

Page 23: ...ontinue to drain and be unable to make ice CLEANING THE ICE TANK AND WATER TANK FILTERS Empty the ice tank and prepare a cleaning solution by mixing 2 tablespoons of dishwashing detergent with 2 gallons of warm water 95 115 F Soak a clean cloth in the solution and clean the inside of the ice tank Pour an appropriate amount of the solution into the drain pipe and allow to air dry Press the switch t...

Page 24: ...maintenance Open the door of the Ice Maker and remove the filter screens from the bottom of the water tank and ice tank position indicated above Rinse them clean thoroughly with running water Replace the tank filters in the positions shown Failure to perform this simple maintenance can cause the water nozzles and drain to become clogged and lead to reduced performance and or damage to the unit BOT...

Page 25: ...ning the condenser Remove dust and dirt from the surface of the condenser coils with a vacuum cleaner Remove two screws on the front panel at the center of the inside Vacuum the condenser coils Reassemble the panel using the two screws to after cleaning ...

Page 26: ... on the condition of the ice maker it may be necessary to disassemble parts of the unit for cleaning and disinfection Caution Use only the certified ice maker detergent and disinfectant The detergent can be purchased your dealer Please read all labels printed on the container before use Do not mix the detergent and the disinfectant Warning Wear rubber gloves and goggles or face cover when using th...

Page 27: ...soaking with a soft nylon brush You may have to use a toothpick to clear the nozzles After cleaning rinse all the parts with clean water Re assemble the unit with the newly cleaned parts Pour the remain quart of detergent mixture into the water tank Make sure the switch is in the OFF position and restore power by plugging the unit in or turning on the breaker AUTOMATIC CLEANING Start the automatic...

Page 28: ... only the certified ice maker detergent and disinfectant The detergent can be purchased your dealer Please read all labels printed on the container before use Do not mix the detergent and the disinfectant Warning Wear rubber gloves and goggles or face cover when using the detergent or the disinfectant PREPARATION Prepare disinfectant 6 7 oz of 5 25 Sodium Hydroxide mixed in 5 liters of water THE P...

Page 29: ...ng 29 Proper maintenance assures better ice and longer product life Shown below is a recommended service schedule to maintain your ice maker at peak performance Failure to provide maintenance as prescibed in this manual may void warranty The intervals shown are based on average conditions your unit may require more frequent maintenance based on your particular installation such as areas where hard...

Page 30: ...drain the inlet pipe If your unit has a drain pump pour 1 2 gallon of RV anti freeze mixture propylene glycol into the ice tank WARNING Do NOT use anti freeze intended for automobiles Turn the ice maker OFF and remove the plug from the outlet When returning the ice maker to service the unit must be thoroughly santized and cleaned to ensure all chemicals and detergents are flushed from the system D...

Page 31: ...denser coils dirty Condenser not working High ambient temperature Hot gas leak Needs refrigerant CHECK THIS Plug ice maker in Reset breaker if it happens again call for service Turn switch to ICE Ice detection sensor is activated Call Customer Service Call Customer Service Call Customer Service Check the water supply Check the water supply nozzle may be clogged Call Customer Service Clean the ice ...

Page 32: ...ions below This warranty neither assumes nor authorizes any person to assume obligations other than those expressly covered by this warrant or obscured serial numbers and commercial applications are excluded from these warranties Consumer shall be responsible for labor and transportation costs where noted above y Open box factory seconds scratch and dent floor models models with missing altered NO...

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