NetDisk™ User Manual Network Direct Attached Storage / NDAS™
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Product Warranty
XIMETA, Inc. provides a warranty for its product only if the buyer originally purchased the product from:
XIMETA, or an authorized Reseller / Distributor.
Limited Hardware Warranty: XIMETA warrants that the hardware portion of the XIMETA products ("Hardware") described below
will be free from material defects in workmanship and materials from the date of original retail purchase of the Hardware, for the
period set forth (“Warranty Period”).
Limited Warranty for the Products(s) is defined as follows:
Hardware (NetDisk™ unit, excluding power supplies)
XIMETA’s sole obligation shall be to repair or replace the defective device at no charge to the original owner. Such repair or
replacement will be rendered by XIMETA at an Authorized XIMETA Service Office. The replacement Hardware need not be new or
of an identical make, model or part; XIMETA may in its discretion replace the defective hardware (or any part thereof) with any
reconditioned product that XIMETA reasonably determines is substantially equivalent (or superior) in all material respects to the
defective Hardware. The Warranty Period shall extend for an additional ninety (90) days after any repaired or replaced Hardware is
delivered. If a material defect is incapable of correction, or if XIMETA determines in its sole discretion that it is not practical to repair
or replace the defective Hardware, the price paid by the original purchaser for the defective Hardware will be refunded by XIMETA
upon receipt of the defective Hardware. All Hardware (or any part thereof) that is replaced by XIMETA, or for which the purchase
price is refunded, shall become the property of XIMETA upon replacement or refund.
Limited Software Warranty: XIMETA warrants that the software portion of the product (“Software”) will substantially conform to
XIMETA's then current functional specification for the Software, as set forth in the applicable documentation, from the date of
original delivery of the Software for a period of ninety (90) days (“Warranty Period”), only if the Software is properly installed on
approved hardware and operated as contemplated in its documentation. XIMETA further warrants that, during the Warranty Period,
the magnetic media on which XIMETA delivers the Software will be free of physical defects. XIMETA’s sole obligation shall be to
replace the non-conforming Software (or defective media) with Software that substantially conforms to XIMETA’s functional
specifications for the Software. Except as otherwise agreed by XIMETA in writing, the replacement Software is delivered. If a
material non-conformance is incapable of correction, or if XIMETA determines in its sole discretion that it is not practical to replace
the non-conforming Software, the price paid by the original license for the non-conforming Software will be refunded by XIMETA;
provided that the non-conforming Software (and all copies thereof) is first returned to XIMETA. The license granted respecting any
Software for which a refund is given automatically terminates.
What You Must Do For Warranty Service:
Registration is conducted via a link on our Website (http://www.XIMETA.com). Each product purchased must be individually
registered for warranty service within ninety (90) days after it is purchased and/or licensed.
FAILURE TO PROPERLY TO REGISTER MAY AFFECT THE WARRANTY FOR THE PRODUCT.
Submitting a Claim:
Any claim under this limited warranty must be submitted in writing before the end of the
Warranty Period to an Authorized XIMETA Service Office.
The customer must submit as part of the claim a written description of the Hardware defect or Software nonconformance in sufficient
detail to allow XIMETA to confirm the same.
www.ximeta.de
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