Page 1 of 3
Review the five test pages printed with this page: The pages consist of cyan, yellow, magenta, and black; and another
page with all four colors. Use the information below to help solve your print-quality problems.
Note:
The examples shown are Long-Edge Feed (LEF). If you print Short-Edge Feed (SEF), the examples below are
rotated 90 degrees. The images shown are for reference only. Not all pages represented are printed.
Light Lines in One Color
Thin, light or white lines appear in only one color.
1.
Open the top cover.
a.
Clean the four LED bars (a) using
the cleaning pad supplied with
each new toner cartridge.
b.
Check the Imaging Unit and re-
move any foreign material if found.
a
Caution:
Do not leave the top cover open for more than 10 minutes
without covering the Imaging Unit as damage could result. Use the
dark bag that came with the Imaging Unit or dark paper as a cover.
2.
If the problem persists after cleaning the LED bars,
do the following:
a.
Check the toner for the problem color. Replace the
toner if low.
b.
Lift out the Imaging Unit, for the problem color, keeping
the toner cartridge installed.
c.
With the Imaging Unit in an upright
position (to avoid toner spills), lift it
high enough to visually inspect the
shiny green surface underneath.
d.
If the shiny green surface has scratches or damage that
align with the defect of the print, replace the Imaging Unit.
Caution:
Do not touch the shiny green surface of the Imaging Unit.
Set the Imaging Unit on a hard flat surface only as scratching or
damage can occur causing more print-quality problems.
Problem
Solution
Printing Is Too Light or
Too Dark in All Colors
1.
Try a different Color Matching mode. From the printer's front
panel
Support Menu
select
Improve Print Quality?
, then
select
Print-Quality Tips Page
and press OK.
Note:
The
TekColor Correction
set to
Automatic
provides
the best results for most documents.
2.
Adjust the light or darkness levels. From the printer's front
panel
Support Menu
, select
Improve Print Quality?
then
select
Calibrate Colors Menu
, then select
Print Tutorial
Page
. Follow the procedure Lighten/Darken Colors.
Dark Lines in One Color
Thin, dark lines appear in only one color when
a light color is faded or blended with black.
Note:
Some slight scratching is normal.
PHASER
®
7300 COLOR PRINTER
Diagnosing Print Quality
Summary of Contents for WorkCentre 7300 Series
Page 1: ...P h a s e r C o l o r P r i n t e r 7300 Troubleshooting Guide...
Page 28: ...Cleaning Kit Phaser 7300 Color Printer 14 Cleaning Kit 4 x 00 10...
Page 29: ...Replacing the Fuser Phaser 7300 Color Printer 15 Replacing the Fuser 00 10...
Page 30: ...Replacing the Fuser Phaser 7300 Color Printer 16...
Page 31: ...Replacing an Imaging Unit Phaser 7300 Color Printer 17 Replacing an Imaging Unit 00 10 1 2...
Page 33: ...Replacing an Imaging Unit Phaser 7300 Color Printer 19 1 2 4 x 4 x 4 x 1 2...
Page 34: ...Replacing a Toner Cartridge Phaser 7300 Color Printer 20 Replacing a Toner Cartridge 00 10 4...
Page 35: ...Replacing a Toner Cartridge Phaser 7300 Color Printer 21 8 2 1 10 9 1 2 7 7 2 7 1 4 x...
Page 37: ...Replacing the Transfer Unit Phaser 7300 Color Printer 23...