Troubleshooting Wireless Configuration Problems
Xerox WNA-100 Wireless Network Adapter
3-2
Troubleshooting Wireless Configuration Problems
Try these options to troubleshoot your wireless configuration problems:
Unable to open the Status page (internal web pages) when the PC and adapter are
connected using the supplied Ethernet cable
■
Is the power unit securely plugged into the wall?
■
Is the power supply cord securely plugged into the adapter?
■
Is the Ethernet crossover cable securely plugged into the adapter? (It will click when it is
securely plugged in.)
■
Is the PC’s network connections configured in such a way that it can communicate with
the adapter using TCP/IP? For instance, are both the PC and adapter using an IP address of
169.254.x.y?
■
Is the correct IP address in the browser? Does the IP address match the IP address of the
adapter?
■
Is the
Default Configuration Interface
set to
wired
? Check the Error light to be sure.
■
Use the back panel
Reset
button to reset the adapter back to factory defaults. Push the
Reset
button and hold for 5 seconds. After the reset is complete, use the set up
instructions in the
Configuring the Adapter Using Your Web Browser
on page 2-4
section.
Unable to open the Status page (internal web pages) when the adapter’s Default
Configuration Interface is set to wireless and the Ethernet cable is disconnected from
the PC
■
Is the power unit securely plugged into the wall?
■
Is the power supply cord securely plugged into the adapter?
■
Is the
Default Configuration Interface
set to
wireless
? Check the Error light to be sure.
■
Is the PC's network connections set up so that it can communicate with the adapter over
TCP/IP? Is the IP address correct? Did the PC acquire an appropriate IP address?
■
Are the PC and adapter’s wireless settings appropriate for the wireless infrastructure at
your site?
■
If you are connected to a printer, you can print an adapter configuration page with a
short click of the
Reset
button.
■
Is the correct IP address in the browser? Does the IP address match the IP address of the
adapter?
