Xerox Phaser EX7750, Job Management Manual

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C
C-3 Troubleshooting
Unexpected printing results
If this happens This is the problem
The job settings are not
carried out as you expected. If the user printed from Apple Mac OS, there may be two
conflicting print settings. You can check the job properties by
double-clicking the job. For a table of job properties and
conflicting properties, see the
Printing Guide . Notify users
of these conflicts so they can avoid them in the future.
If you expected the settings you see in the Properties window,
be aware that the Copies field does not currently reflect user
settings, and that Page Range and Scale percent are All and
100%, respectively, unless they were changed after being sent
for printing.
The job does not print. Some printing errors may be displayed in the Print status bar.
When the job is in the Printed queue, jobs that had a
PostScript error are displayed in a light red job row.
Double-click anywhere in the row to see the error message.
There are font errors. If user-specified fonts that are not resident on the EX7750 are
not printing correctly in PostScript files that are downloaded
by users, request that they embed the fonts in the PostScript
file or print directly from their application. If special fonts are
not downloaded automatically when users print from
applications, the fonts should be downloaded directly to the
EX7750 with Fiery Downloader. This can be done by the
user or the operator, provided the Direct connection is
enabled. For information about Fiery Downloader, see the
Printing Guide .
Variable data jobs are not
printing properly If a variable data job is not printing properly, make sure the
master job page number and variable job page number
match. Also, some print option settings must match or you
may receive an error message. For more information and tips,
see the
Printing Guide .