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Error Messages and Codes
3-23
Jam at Registration
A “Jam at Registration” message may indicate a dirty or blocked paper path or the
failure of one or more components, resulting in jams in the Registration Chute
Assembly (PL9.1.6) or it’s proximity.
Due to the short paper path, this jam can be caused by several components within the
printer. The initial actions outlined below may provide some basic information
needed to identify the source of the problem. After completion of the Initial Actions,
use the Troubleshooting Procedure Table to isolate and correct the specific problem.
Initial Actions
1.
Query the customer about the types of paper being used. If it is not on the
recommended media list, attempt to determine if this could be contributing to the
jamming. Recycled, multi-purpose or copier papers tend to contaminate the paper
path (rollers, sensors etc.) and may necessitate more frequent cleaning. Constant
use of special papers such as labels or business cards can also contribute to a
higher jam rate.
2.
Make sure the correct tray loading and setup procedures are followed (securing
the tray backstop and guides, selecting the correct paper type at the Control
Panel, fanning the paper, etc.).
3.
Make sure the printer is plugged directly into an electrical outlet. Using extension
cords or a power strip is not recommended.
4.
Make every attempt to establish a jam rate prior to starting any work. If possible,
print a Printer Status page or usage profile report and note the page count
between jams.
5.
Try to determine if the jamming is occurring in one tray but not another. This will
help identify any dirty or defective parts.
6.
Clear the paper path of any existing jams and paper debris. Start at the Turn
Chute (PL3.1.2) and work up to the Registration Chute Assembly (PL9.1.6.)
7.
Using a slightly damp (water only) lint free cloth, clean the Paper Feed Rollers
(PL2.1.2/ PL3.3.23) and Pick Rollers (PL3.3.3) in the paper tray and tray slot.
8.
Clean the Registration Chute Assembly’s rubber roller. The roller should be
black and pliable.
9.
Remove the Registration Chute Assembly and clean the OHP (PL9.1.12) and
Registration (PL9.1.8) Sensors and surrounding area of paper dust and debris.
10.
Check for excessive waste toner around the Transfer Roller (PL8.1.12) area.
Replace the Transfer Roller if needed.
11.
Test to determine if the jam has cleared and the jam rate has improved.
Summary of Contents for PHASER 6250
Page 1: ...Service Manual Phaser 6250 701P46430 Color Laser Printer ...
Page 2: ......
Page 40: ...1 16 Phaser 6250 Color Laser Printer Service Manual ...
Page 168: ...3 86 Phaser 6250 Color Laser Printer Service Manual ...
Page 214: ...5 26 Phaser 6250 Color Laser Printer Service Manual ...
Page 226: ...7 4 Phaser 6250 Color Laser Printer Service Manual ...
Page 349: ...Service Parts Disassembly 8 123 8 Repeat Steps 1 7 to remove the lower guide 6250 278 ...
Page 376: ...9 4 Phaser 6250 Color Laser Printer Service Manual Print Engine Parts PL 1 1 Covers 6250 286 ...
Page 380: ...9 8 Phaser 6250 Color Laser Printer Service Manual PL 3 1 Paper Feed I 6250 288 ...
Page 382: ...9 10 Phaser 6250 Color Laser Printer Service Manual PL 3 2 Paper Feed II 6250 289 ...
Page 384: ...9 12 Phaser 6250 Color Laser Printer Service Manual PL 3 3 Paper Feed III 6250 290 ...
Page 386: ...9 14 Phaser 6250 Color Laser Printer Service Manual PL 4 1 Housing Assembly Retard 6250 291 ...
Page 388: ...9 16 Phaser 6250 Color Laser Printer Service Manual PL 5 1 Chute Assembly In 6250 292 ...
Page 390: ...9 18 Phaser 6250 Color Laser Printer Service Manual PL 6 1 Chute Assembly Out 6250 293 ...
Page 393: ...Parts List 9 21 This Page Intentionally Left Blank ...
Page 394: ...9 22 Phaser 6250 Color Laser Printer Service Manual PL 7 1 Chute Assembly Exit 6250 294 ...
Page 398: ...9 26 Phaser 6250 Color Laser Printer Service Manual PL 9 1 Xerographics 6250 296 ...
Page 404: ...9 32 Phaser 6250 Color Laser Printer Service Manual PL 12 1 Electrical S6200 240 ...
Page 406: ...9 34 Phaser 6250 Color Laser Printer Service Manual PL 13 1 Harness Assemblies 6250 299 ...
Page 428: ...9 56 Phaser 6250 Color Laser Printer Service Manual ...
Page 435: ...10 7 Map 2 6250 307 ...
Page 436: ...10 8 Phaser 6250 Color Laser Printer Service Manual Map 3 6250 308 ...
Page 437: ...10 9 Map 4 6250 309 ...
Page 439: ...10 11 Map 5 6250 487 ...
Page 441: ...10 13 Map 6 6250 431 ...
Page 462: ...10 34 Phaser 6250 Color Laser Printer Service Manual ...
Page 463: ...A Appendix Reference Contents Printer Status Codes ...
Page 473: ......
Page 474: ...701P46430 ...