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Problem
Solution
1.
From the printer's front panel
Support Menu
select
Improve
Print Quality?
, then select
Print Paper Tips Page
and
press
OK
.
2.
Ensure the paper you are using is the correct type for the
printer and is correctly loaded in tray.
3.
Ensure the paper loaded in the tray matches the paper type
selected on the printer's front panel and in the printer driver.
4.
If the problem persists, select the appropriate
Tray Setup
Menu
for the tray you are using and set the paper type to
the next lightest type
of paper. Refer to the
Paper Tips
Page
for media types and weight.
Image Offset
Toner appears to have been pulled off the page and
placed about 82.25 mm down the page from where it
should be.
Note:
To access the
Paper Type Menu
, open
and close the selected paper tray or re-insert
the paper loaded in the MPT. The front panel
will then prompt you to select the paper type.
Incomplete Fusing
Toner appears to be pulled off print, or is
easy to rub off.
1.
From the printer's front panel
Support Menu
select
Improve Print Quality?
, then select
Print Paper Tips Page
.
2.
Ensure the paper you are using is the correct type for the
printer and is properly loaded.
3.
Ensure the paper loaded in the tray matches the paper type
selected on the printer's front panel and in the printer driver.
4.
If the problem persists, select the appropriate
Tray Setup
Menu
for the tray you are using and set the paper type to
the next heaviest type
of paper. Refer to the
Paper Tips
Page
for media types and weight.
Note:
To access the
Paper Type Menu
, open
and close the selected paper tray or re-insert
the paper loaded in the MPT. The front panel
will then prompt you to select the paper type.
