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Xerox Phaser 6180 User Manual Download Page 113

Phaser® 6180 Color Laser Printer

7-1

This chapter includes:

■

Paper Jams 

on page 7-2

■

Problems With the Printer 

on page 7-17

■

Control Panel Error Messages 

on page 7-21

■

Getting Help 

on page 7-26

See also: 

Troubleshooting video tutorials at 

www.xerox.com/office/6180support

Print-Quality Problems 

on page 6-2

Troubleshooting

Summary of Contents for Phaser 6180

Page 1: ...jledning Anv ndarhandbok Gebruikershandleiding Guia do Usu rio Gu a del usuario Benutzerhandbuch Guida dell utente Guide d utilisation UserGuide www xerox com support Phaser 6180 c o l o r l a s e r p...

Page 2: ...United States and or other countries Adobe and PostScript are trademarks of Adobe Systems Incorporated in the United States and or other countries Apple Bonjour ColorSync EtherTalk Macintosh and Mac...

Page 3: ...European Union 1 10 Material Safety Data Sheet 1 11 Product Recycling and Disposal 1 12 All Countries 1 12 European Union 1 12 North America 1 13 Other Countries 1 13 2 Printer Features Main Component...

Page 4: ...Windows 2000 or Later 3 10 Macintosh OS X Version 10 2 and Higher 3 10 4 Printing Basics Supported Paper and Media 4 2 Paper Usage Guidelines 4 3 Paper That Can Damage Your Printer 4 4 Paper Storage G...

Page 5: ...nfiguring Secure Print 4 42 Print After Checking Printing Result Proof Print 4 44 About Proof Print 4 44 Configuring Proof Print 4 44 5 Using the Control Panel Menus Control Panel Menus 5 2 Menu Confi...

Page 6: ...t Supplies 7 21 Messages About the Printer and Other Items 7 22 Getting Help 7 26 Control Panel Messages 7 26 PrintingScout Alerts 7 26 Online Support Assistant 7 26 Web Links 7 27 8 Maintenance Clean...

Page 7: ...ter 1 1 This chapter includes User Safety on page 1 2 Printer Specifications on page 1 8 Regulatory Information on page 1 9 Material Safety Data Sheet on page 1 11 Product Recycling and Disposal on pa...

Page 8: ...connection terminal Do not use an extension cord or power strip Verify that the printer is plugged into an outlet that is capable of providing the correct voltage and power Review the printer s elect...

Page 9: ...ould be turned off and unplugged The following are hazards to your safety The power cord is damaged or frayed Liquid is spilled into the printer The printer is exposed to water If any of these conditi...

Page 10: ...hine directly interfering with image transfer Printer Clearance Place the printer in an area where there is adequate space for ventilation operation and servicing The recommended minimal spacing is Ov...

Page 11: ...printing Do not remove the paper source tray that you selected in either the printer driver or control panel Do not open the doors Do not move the printer Printer Supplies Use the supplies specificall...

Page 12: ...these guidelines to avoid injuring yourself or damaging the printer Turn off the printer and unplug all power cables before moving the printer Always use two people to lift the printer Always lift the...

Page 13: ...ter resulting from improper moving or failure to repackage the printer properly for shipment is not covered by the warranty service agreement or Total Satisfaction Guarantee The Total Satisfaction Gua...

Page 14: ...or envelope size and printing conditions The print speed may decrease due to image quality adjustment 2 Continuous print speed of documents that are all in A4 3 Continuous print speed of documents in...

Page 15: ...ever there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by t...

Page 16: ...accordance with the user s instructions is neither dangerous for the consumer nor for the environment To ensure compliance with European Union regulations use shielded interface cables A signed copy o...

Page 17: ...l Safety Data Sheet For Material Safety Data information regarding your Phaser 6180 printer go to United States and Canada www xerox com msds European Union www xerox com environment_europe For the Cu...

Page 18: ...see www dtsc ca gov hazardouswaste perchlorate European Union Some equipment may be used in both a domestic household and a professional business application Domestic Household Environment In accorda...

Page 19: ...program Contact your Xerox sales representative 1 800 ASK XEROX to determine whether this Xerox product is part of the program For more information about Xerox environmental programs visit www xerox...

Page 20: ...mponents and Their Functions on page 2 2 Control Panel on page 2 6 Power Saver Mode on page 2 8 Checking Status of Print Data on page 2 9 Displaying Optional Accessory Configuration and Paper Tray Set...

Page 21: ...eir Functions This section includes Front View on page 2 2 Rear View on page 2 3 Internal View on page 2 3 Front View 1 Front door A 2 Output tray 3 Control panel 4 Button A for opening the front door...

Page 22: ...nternal View 1 Power cord connector 2 USB port 3 Parallel port 4 Optional memory slot 5 Multi protocol network card MPC 6 Network connector 1 Fuser 2 Print cartridge 3 Transfer unit 4 Button A for ope...

Page 23: ...ation 6180N 6180DN Memory Configuration 128 MB 128 MB Print Speed Color Mono 20 26 20 26 Resolutions dpi Standard 600 x 600 x 1 bit 600 x 600 x 1 bit Enhanced 600 x 600 x 4 bit 600 x 600 x 4 bit Ether...

Page 24: ...are not standard on your printer Memory The printer features one slot that accepts 256 512 or 1024 MB of DDR2 DIMMs Duplex Unit The duplex unit enables 2 sided printing Multi Protocol Network Card The...

Page 25: ...een 3 OK button Sets the menu values Also prints reports and lists 4 Wake Up button This light is on in power saver mode Push the button to exit power saver mode 5 Cancel Job button Cancels the curren...

Page 26: ...te the control panel menus To print the Menu Map 1 On the control panel press the Menu button select Information Pages and then press the OK button 2 Select Menu Map and then press the OK button to pr...

Page 27: ...hat can be specified for the printer to enter Power Saver mode are 5 to 60 minutes Consumption of power during the Power Saver mode is 7 W or less and the time required to exit from Power Saver mode t...

Page 28: ...he display contents with the button on the left of the Printer Status window Status Setting button Displays the Status Setting screen and allows you to check the printer name printer connection port a...

Page 29: ...isplaying Optional Accessory Configuration and Paper Tray Settings Print the Configuration page to view the current information about your printer 1 On the control panel press the Menu button select I...

Page 30: ...DF Software and Documentation CD ROM Quick Start Tutorials English only www xerox com office 6180support Video Tutorials www xerox com office 6180support Recommended Media List Recommended Media List...

Page 31: ...iguring the Network Address on page 3 5 Installing the Printer Drivers on page 3 9 This chapter provides basic information about setting up and connecting to your printer See also English Only Using C...

Page 32: ...tion in this chapter for the specific operating system you are using 5 Configure the printer s TCP IP address which is required to identify the printer on the network Windows operating systems Run the...

Page 33: ...onnection is recommended because it is faster than a USB connection It also allows you direct access to CentreWare Internet Services IS The CentreWare IS web interface enables you to manage configure...

Page 34: ...esults 1 Connect one end of the USB cable to the printer and turn it on 2 Connect the other end of the USB cable to the computer See also Installing the Printer Drivers on page 3 9 Connecting via Para...

Page 35: ...computer has the address 192 168 1 3 Another device can have the address 192 168 1 4 Generally Macintosh computers use either TCP IP or the Bonjour protocol to talk to a networked printer For Mac OS...

Page 36: ...tton Using the Control Panel To turn on off either the DHCP or AutoIP protocol 1 On the control panel select the Menu button and then press the OK button 2 Select the Admin menu and then press the OK...

Page 37: ...the IP address 1 On the control panel select the Menu button 2 Select the Admin menu and then press the OK button 3 Select the Network Setup menu and then press the OK button 4 Select the TCP IP menu...

Page 38: ...mplete information about CentreWare IS click the Help button in CentreWare IS to go to the CentreWare IS Online Help After setting the printer s IP address you can modify TCP IP settings using CentreW...

Page 39: ...latest printer drivers Printer Driver Source Description Windows PostScript Driver also used for Windows Vista CD ROM and Web The PostScript driver is recommended to take full advantage of your syste...

Page 40: ...t at www xerox com office 6180support Macintosh OS X Version 10 2 and Higher Set up your printer using Bonjour Rendezvous create a desktop USB connection or use an LPD LPR connection for Macintosh OS...

Page 41: ...the Applications folder and then open the Utilities folder 2 Click the Add button 3 Select USB from the drop down menu 4 Select the printer in the window 5 Select Xerox from the manufacturers in the d...

Page 42: ...he corresponding PPD file Click the Add button The printer is added to the list Macintosh OS X Version 10 4 Bonjour Connection To install the printer driver from the Software and Documentation CD ROM...

Page 43: ...configuration is not selected proceed to Step 6 6 Select Xerox from the manufacturers in the drop down menu 7 Select the appropriate printer configuration from the list of available printers 8 Click t...

Page 44: ...on page 4 7 Loading Paper on page 4 9 Selecting Printing Options on page 4 16 Printing on Both Sides of the Paper on page 4 22 Printing on Specialty Media on page 4 24 Printing Custom Size or Long Pap...

Page 45: ...your Phaser 6180 printer They are guaranteed to produce excellent results with your printer To order paper transparencies or other specialty media contact your local reseller or go to www xerox com of...

Page 46: ...elopes Do not use envelopes with windows metal clasps or adhesives with release strips All envelopes should be printed single sided only Some wrinkling and embossing may occur when printing envelopes...

Page 47: ...V radiation which is emitted by the sun and fluorescent bulbs is particularly damaging to paper items The intensity and length of exposure to visible light on paper items should be reduced as much as...

Page 48: ...xecutive 7 25 x 10 5 in Folio 8 5 x 13 in 10 Commercial 4 1 x 9 5 in Monarch 3 8 x 7 5 in A4 210 x 297 mm A5 148 x 210 mm B5 JIS 182 x 257 mm DL 110 x 220 mm C5 162 x 229 mm Custom 76 2 127 mm 3 5 in...

Page 49: ...List Europe 2 Sided Printing Paper Types and Sizes The available paper types and sizes for 2 sided printing are as follows Paper Size Paper Type A4 210 x 297 mm Plain Thin Card Stock Glossy 65 163 g m...

Page 50: ...the paper size and type configured on the print driver match the settings on the control panel When the settings on the print driver and control panel do not match follow the instructions displayed on...

Page 51: ...button to display the Menu screen 2 Select Tray Settings and then press the OK button 3 Select the tray and then press the OK button 4 Select Paper Size for Custom Size only and then press the OK butt...

Page 52: ...size paper See also About Paper on page 4 5 Using Tray 1 video tutorial at www xerox com office 6180support Loading Paper in Tray 1 MPT In addition to plain paper Tray 1 MPT can use various other size...

Page 53: ...Paper on page 4 5 Do not remove or add paper to Tray 1 MPT when printing or if there is any paper still in the tray Doing so may cause a paper jam Do not put any objects other than paper on Tray 1 MPT...

Page 54: ...ghtly against the edge of the paper stack Note Be careful not to bend the paper If Tray 1 MPT is configured for DriverSpecified configure the paper size and type in the print driver When MPT Mode is s...

Page 55: ...g on Specialty Media on page 4 24 Loading Paper in Trays 2 3 This section describes how to load paper in the standard and optional paper trays All trays are loaded the same way Caution Do not remove t...

Page 56: ...fully extended Note When loading paper that is 216 mm 8 5 in wide such as Letter or Legal size paper set the tab on the side of the tray to the 8 5 position 3 Squeeze the green tab on the length guide...

Page 57: ...aighten the edges of the stack on a level surface 5 Place the print media into the tray with the print side face up Note Do not exceed the maximum fill line in the tray Overfilling the tray may cause...

Page 58: ...Phaser 6180 Color Laser Printer 4 15 7 Insert the tray into the printer and push until it stops Caution Do not use excessive force on the tray Doing so could damage the tray or the inside of the prin...

Page 59: ...st jobs set this option in printer settings To select printer preferences 1 Select one of the following options Windows 2000 and Windows Server 2003 Click Start select Settings and then click Printers...

Page 60: ...t or graphic open in your application access the Print dialog box 2 Select the Phaser 6180 printer and click its Properties button to open the printer driver 3 Make selections from the driver tabs See...

Page 61: ...dows Server 2003 Paper Output tab Job Type Document size paper type and tray selection 2 sided printing Feed orientation Saved Settings Covers Separators Transparency Separators Printer Status Image O...

Page 62: ...e Print menu screen to save the current printer settings You can create multiple presets and save each with its own distinctive name and printer settings To print jobs using specific printer settings...

Page 63: ...Paper Handling Page order Print all odd even Destination paper size ColorSync Color conversion Quartz filter Cover Page Print cover page none before document after document Cover page type Billing inf...

Page 64: ...rse page order Print all odd even ColorSync Color matching Cover Page Cover pages Paper Feed Paper source Job Types Secure prints personal prints proof prints and saved prints Image Quality Print qual...

Page 65: ...fice 6180support Automatic 2 Sided Printing Guidelines Automatic 2 sided printing is available from the Phaser 6180DN configuration Before printing a 2 sided document verify that the paper is a suppor...

Page 66: ...rinting as shown in the following table and then press the OK button To select automatic 2 sided printing Note If your driver does not display the options listed in the table above see Enabling Option...

Page 67: ...ge caused by using unsupported paper transparencies and other specialty media is not covered by the Xerox warranty service agreement or Total Satisfaction Guarantee The Total Satisfaction Guarantee is...

Page 68: ...or the tray on the control panel in advance See Setting Paper Types and Sizes on page 4 7 The way to display the printer Properties dialog box differs according to the application software Refer to th...

Page 69: ...t on the quality and construction of the envelopes Use envelopes made specifically for laser printers It is recommended that you maintain constant temperatures and relative humidity Store unused envel...

Page 70: ...tray at one time The following explains how to load envelopes in Tray 1 MPT using Monarch as an example Note The reverse side of the envelope cannot be printed on Envelopes can get wrinkled or the pri...

Page 71: ...m Paper Tray select Tray 1 MPT 6 From Paper Size select the size of the original document 7 Click OK Using the PCL Driver To print on envelopes using the PCL print driver display the Paper Output tab...

Page 72: ...ter Store unused labels flat in their original packaging Leave the sheets of labels inside the original packaging until ready to use Return any unused sheets of labels to the original packaging and re...

Page 73: ...and adjust the paper guides to fit the sheets Place the side to be printed facedown with the top of the sheets entering first Do not load more than 25 sheets 4 In the printer driver select either Labe...

Page 74: ...Trays 2 3 1 Pull the tray out of the printer 2 If necessary open the paper guides Squeeze the green tab on the length guide and then slide the tray until the arrow lines up with the appropriate paper...

Page 75: ...abel sheets into the tray Place the side to be printed faceup with the top of the page toward the front of the printer Note Do not load the paper above the fill line indicated on the tray Overloading...

Page 76: ...rt the tray into the tray slot and push the tray completely into the printer 7 On the control panel select the paper type a Select Tray Settings and then press the OK button b Select Tray 2 or Tray 3...

Page 77: ...ve glossy paper in the original wrapper and leave the packages in the shipping carton until ready to use Remove all other paper from the tray before loading glossy paper Load only the amount of glossy...

Page 78: ...y paper into Tray 1 MPT and adjust the paper guides to fit the paper Place the side to be printed facedown Do not load more than 25 sheets 4 In the printer driver select either Glossy Paper as the pap...

Page 79: ...om Trays 2 3 1 Pull the tray out of the printer 2 If necessary open the paper guides Squeeze the green tab on the length guide and then slide the tray until the arrow lines up with the appropriate pap...

Page 80: ...e sheets that are stuck together 4 Insert the paper into the tray Note Do not load the paper above the fill line indicated on the tray Overloading the tray may cause jams The following illustration in...

Page 81: ...into the tray slot and push the tray completely into the printer 7 On the control panel select the glossy paper type a Select Tray Settings and then press the OK button b Select Tray 2 or Tray 3 and...

Page 82: ...the wrong size for printing will cause printer failure This is especially true if you configure a bigger size when using a narrow width paper Using the PCL Driver On the PCL print driver set the custo...

Page 83: ...ing Preferences button 4 From Paper Size select Custom Paper Size 5 Specify the length of the short edge and long edge under Setting For You can specify the values either by entering them directly or...

Page 84: ...t the Paper Output tab 4 From Paper Size select Custom Page Size 5 Specify the length of the short edge and long edge under Setting For You can specify the values either by entering them directly or u...

Page 85: ...nt The procedure to configure Secure Print using the PCL or PostScript print driver is as follows Follow the steps for the secure print settings at the computer and send data to the printer for printi...

Page 86: ...n Arrow button to scroll to the correct number for the first digit of the numeric password and then press the Forward Arrow button to accept that digit Note The digit becomes an asterisk after you pre...

Page 87: ...for printing Then carry out the output procedure at the printer to output the printed pages Printing from the Computer This section explains the procedure using WordPad on Windows XP as an example Th...

Page 88: ...5 Select Print and Delete or Print and Save and then press the OK button to print the job 6 Scroll to the desired number of copies and then press the OK button to print the job Note The user ID displa...

Page 89: ...Phaser 6180 Color Laser Printer 5 1 This chapter includes Control Panel Menus on page 5 2 Description of Menu Items on page 5 4 Menu List on page 5 16 Using the Control Panel Menus...

Page 90: ...gure the network settings for the printer Parallel Settings Use this menu to configure the parallel interface USB Setup Use this menu to configure the USB interface System Setup Use this menu to make...

Page 91: ...ress the Forward Arrow or OK button 5 Press the Up Arrow or Down Arrow button to change the number of minutes that the printer will wait before entering Power Saver mode 6 Press the OK button to confi...

Page 92: ...r Tray 1 MPT Tray 3 is displayed only when the optional sheet feeder is installed The settings menu for Tray 1 MPT is displayed only when the MPT Mode is set to Panel Specified Common Settings for Tra...

Page 93: ...ut Item Description Display Popup Specifies whether or not to display the message that prompts you to set the paper size and type every time you load paper in the Tray 1 MPT When you select On the mes...

Page 94: ...atus of the printer such as hardware configuration and network information Print this report to check whether optional accessories have been correctly installed PCL Fonts List Prints information on PC...

Page 95: ...ing Page Counts on page 8 9 Admin Menu This menu contains eight submenus Network Setup Parallel Setup USB Setup System Setup Maintenance Mode PCL Setup PostScript Setup Control Panel Item Description...

Page 96: ...e TCP IP protocol Get IP Address Specifies whether to automatically or manually retrieve the IP address DHCP Autonet default Automatically sets the IP address BOOTP Uses BOOTP to set the IP address au...

Page 97: ...can set up to five IP addresses No 1 to No 5 No 1 has priority over the others To set multiple filters set IP address in descending order from the address network with the narrowest range Address Sets...

Page 98: ...e transitional time to Power Saver between 5 and 60 minutes in increments of 1 minute 5 min to 60 min default 30 min For details refer to Power Saver Mode on page 2 8 Audio Tone Specifies whether to t...

Page 99: ...he user ID on the bottom right of the sheet of paper Print Text Specifies whether the printer outputs PDL data which is not supported by the printer as text when the printer receives it Text data is p...

Page 100: ...Select this to replace the paper with a larger size paper before printing in 100 magnification ratio Nearest Size Select this to replace the paper with the nearest size paper before printing in 100 m...

Page 101: ...umber to correct the registration Init PrintMeter Initializes the print meter Initialize NVM Initializes the settings stored in the NVM except for the network settings The NVM is a nonvolatile memory...

Page 102: ...0 You can specify a value between 4 00 and 50 00 in increments of 0 25 Font Pitch Specifies the character spacing The default is 10 00 You can specify a value between 6 00 and 24 00 in increments of 0...

Page 103: ...LF CR LF FF CR FF CR XX The CR and LF commands are added CR CR LF LF CR LF FF CR FF Output Color Specifies the color mode to Color or Black This settings is used when the color printing mode setting...

Page 104: ...Main operation and buttons on the control panel Display close the Menu screen Menu button Switch between the menu levels Forward Arrow button moves one level downwards or Back Arrow button moves one...

Page 105: ...Phaser 6180 Color Laser Printer 6 1 This chapter includes Print Quality Problems on page 6 2 Color Registration on page 6 6 Print Quality...

Page 106: ...correct See About Paper on page 4 5 The paper is damp Replace the paper See About Paper on page 4 5 The transfer unit is old or damaged Replace the transfer unit The high voltage supply is defective S...

Page 107: ...lank sheets The paper is outside the recommended specification range Replace the paper with a recommended size and type and confirm that your control panel settings are correct See About Paper on page...

Page 108: ...About Paper on page 4 5 The transfer unit is old or damaged Replace the transfer unit Color around the edge of printing is incorrect The color registration is incorrect Adjust the color registration...

Page 109: ...print cartridges C M Y K meet specifications and replace if necessary Slanted printing The paper guides in tray 2 tray 3 or Tray 1 MPT are not set correctly Reset the paper guides in tray 2 tray 3 or...

Page 110: ...r OK button 5 Press the Up Arrow or Down Arrow button until Auto Adjust is displayed and then press the Forward Arrow or OK button 6 Press the OK button when Are you sure is displayed The adjustment i...

Page 111: ...ow button until Maintenance Mode is displayed then press the Forward Arrow or OK button 4 Press the Up Arrow or Down Arrow button until Adjust ColorRegi is displayed then press the Forward Arrow or OK...

Page 112: ...u screen 2 Press the Up Arrow or Down Arrow button until Admin Menu is displayed and then press the Forward Arrow or OK button 3 Press the Up Arrow or Down Arrow button until Maintenance Mode is displ...

Page 113: ...Paper Jams on page 7 2 Problems With the Printer on page 7 17 Control Panel Error Messages on page 7 21 Getting Help on page 7 26 See also Troubleshooting video tutorials at www xerox com office 6180s...

Page 114: ...he guidelines and instructions in Printing Basics on page 4 1 It includes information about supported paper and media guides for usage and instructions for properly loading paper in the trays Caution...

Page 115: ...aper jammed in Tray 1 MPT 1 Pull the jammed paper out of Tray 1 MPT and remove any remaining paper from the tray 2 Close Tray 1 MPT 3 Push up the button and open the front cover Warning Some component...

Page 116: ...Carefully remove any jammed paper in the printer Confirm that there are no scraps of paper left inside Caution Prolonged exposure to light may damage the print cartridge 5 Close the front cover 6 Rem...

Page 117: ...Carefully pull out any jammed paper remaining inside the printer 8 Insert the tray into the printer and push until it stops Caution Do not use excessive force on the tray Doing so could damage the tra...

Page 118: ...ser Printer 7 6 Paper Jams in the Paper Tray Follow the procedure below to remove paper jammed in the paper tray 1 Gently remove the tray from the printer 2 Remove all the jammed and or creased paper...

Page 119: ...ully to avoid tearing it 4 Press the button and open the front cover Remove any scraps of paper remaining inside the printer Caution Prolonged exposure to light may damage the print cartridge Warning...

Page 120: ...r Laser Printer 7 8 5 Close the front cover 6 Insert the tray into the printer and push until it stops Caution Do not use excessive force on the tray Doing so could damage the tray or the inside of th...

Page 121: ...s at both ends of the fuser 1 and remove the jammed paper 2 If the paper is torn remove any scraps of paper remaining inside the printer Warning Some components inside the printer such as the fuser an...

Page 122: ...ong paper longer than 356 mm jams inside the printer cut the paper as needed then remove it in the proper way depending on the place that the paper jam occurs Caution If it is difficult to open the fr...

Page 123: ...t cover Warning Some components inside the printer such as the fuser and surrounding area are hot and can cause burns 2 Carefully pull out the jammed paper from the duplex unit If jammed paper cannot...

Page 124: ...Hold the knobs of the transfer unit as shown in the following illustration and open the unit fully 4 Remove the jammed paper Confirm that there are no scraps of paper left inside the transfer belt uni...

Page 125: ...aper Jams in the Optional Sheet Feeder 1 Open the trays until you find the jammed paper Note Paper jammed in the lower tray can block the trays above it preventing you from opening them Look for the j...

Page 126: ...Printer 7 14 2 Remove all jammed and or creased paper from the tray 3 Pull the jammed paper out carefully to avoid tearing it If the paper is torn confirm that there are no scraps of paper remaining i...

Page 127: ...Confirm that there are no scraps of paper remaining inside the printer Caution Prolonged exposure to light may damage the print cartridge Warning Some components inside the printer such as the fuser...

Page 128: ...6180 Color Laser Printer 7 16 6 Insert the trays into the printer Push the trays in until they stop Caution Do not use excessive force on the tray Doing so could damage the tray or the inside of the...

Page 129: ...ess the power button to the On position to turn on the power Is the power cord disconnected or not securely connected Turn off the power to the printer and connect the power cord to the power outlet a...

Page 130: ...ox Support website www xerox com office 6180support Light of the Ready indicator is on and blinking but there is no print output There are jobs remaining in the printer Cancel printing or force the re...

Page 131: ...printer placed on a flat location Place the printer on a stable flat surface Are the paper tray guides set in the correct positions Set the guides to the correct positions See Loading Paper in Trays...

Page 132: ...on the printer and select Properties 3 Click the Device Settings tab 4 Under Installable Options select Available for the option that you want to enable 5 Click the OK button PCL Driver 1 Select Star...

Page 133: ...the sealing tape from the displayed print cartridge 093 NNN XXX Cart Error The XXX print cartridge is not installed correctly or is not working correctly due to damage or malfunction Reinstall the pr...

Page 134: ...nternal temperature is too high The printer has been stopped Wait 1 hour before restarting the printer Ensure the printer has adequate cooling space around it and that the cooling vents are not blocke...

Page 135: ...en Close Door A Paper is jammed inside Tray 2 Remove the jammed paper Open and close the front cover See Paper Jams on page 7 2 Open Tray 3 Remove Paper Open Close Door A Paper is jammed inside Tray 3...

Page 136: ...custom toner mode Though some of the print cartridges reach the end of their lives you can continue printing Reboot Printer NNN NNN Error NNN NNN relates to printer problems Turn the printer off and t...

Page 137: ...See Loading Paper in Trays 2 3 on page 4 12 SysError NNN NNN Press Set A system error has occurred Press the OK button to clear the message Tray Detached Push in xxxx Tray xxxx is pulled out Set Tray...

Page 138: ...roblem PrintingScout Alerts PrintingScout is a tool that is included on the Software and Documentation CD ROM It automatically checks the printer status when you send a print job If the printer is una...

Page 139: ...ials and much more www xerox com office 6180support Supplies for your printer www xerox com office 6180supplies A resource for tools and information such as interactive tutorials printing templates he...

Page 140: ...8 2 Ordering Supplies on page 8 3 Managing the Printer on page 8 5 Checking Page Counts on page 8 9 Moving the Printer on page 8 10 See also Maintenance video tutorials at www xerox com office 6180sup...

Page 141: ...mount of neutral detergent and gently wipe the stain off Note Do not spray the detergent directly on the printer The liquid detergent may enter the printer through a gap and cause problems Never use c...

Page 142: ...Each print cartridge includes installation instructions on the box Routine Maintenance Items Routine maintenance items are printer parts that have a limited life and require periodic replacement Repl...

Page 143: ...nts and Total Satisfaction Guarantee do not cover damage malfunction or degradation of performance caused by use of non Xerox supplies or the use of Xerox supplies not specified for this printer The T...

Page 144: ...tatus with PrintingScout on page 8 5 The following browsers can be used with CentreWare IS Netscape 7 or later Internet Explorer version 5 or later Starting CentreWare IS Use the following procedure t...

Page 145: ...is possible the printer can send an e mail report to specified e mail addresses containing the following information The network settings and the printer status The error status which has occurred on...

Page 146: ...ion Login Name Password SMTP Server Connection Status POP3 Server Address POP3 Server Port Number Login Name Password POP3 Server Check Interval APOP Settings POP3 Server Connection Status Select appr...

Page 147: ...d is admin and to set the recipient e mail address to service xerox com then confirm the setting result on the network settings list Password admin SetMsgAddr service xerox com NetworkInfo Note Descri...

Page 148: ...g color data that has been converted by using ICC profile on an application with the Color Auto setting the data is printed by color even if it seems to be black and white data on the monitor In that...

Page 149: ...er to fall and result in injuries Two persons one facing the front of the printer control panel and the other facing the back should firmly grip the recessed areas on the bottom part of both sides of...

Page 150: ...power cord interface cable and any other cables Warning To prevent electric shock never touch the power plug with wet hands When removing the power cord make sure that you pull the plug and not the c...

Page 151: ...s original position 4 Remove any paper in the Tray 1 MPT and then close the front cover Keep the paper wrapped and away from humidity and dirt 5 Pull out the paper tray from the printer and remove any...

Page 152: ...e If the printer is to be moved over a long distance the print cartridges should be removed to prevent toner from spilling and the printer should be packed inside a box 7 After transporting the printe...

Page 153: ...using CentreWare IS 3 8 checking printed pages how to check the meter 8 9 choosing a network connection 3 3 cleaning printer 8 2 printer exterior 8 2 printer interior 8 2 clearance location of the pr...

Page 154: ...mail commands for 8 8 enabling options 7 20 enabling AutoIP on the printer 3 6 enabling DHCP on the printer 3 6 envelopes 4 26 guidelines 4 26 printing from Tray 1 MPT 4 28 error and warning messages...

Page 155: ...ings 4 19 selecting printing options for an individual job 4 19 Macintosh OS X version 10 2 and 10 3 printer drivers 3 10 Macintosh OS X version 10 4 3 12 maintenance ordering supplies 8 3 routine mai...

Page 156: ...2 8 pre printed paper 4 9 print quality problems 6 2 print status checking 2 9 printer caution symbols 1 7 changing or modifying the IP address using CentreWare IS 3 8 cleaning 8 2 cleaning the exter...

Page 157: ...int 4 44 R recycling supplies 8 4 registering your printer 7 27 regulatory information Canada 1 9 Europe 1 10 United States 1 9 resources information 2 11 routine maintenance items 8 3 S safety electr...

Page 158: ...on settings 5 4 options 2 5 Trays 2 3 loading paper 4 12 printing glossy paper 4 36 printing labels 4 31 troubleshooting technical support 2 11 turning off the printer 1 6 two sided printing 4 22 auto...

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