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Cleaning the Outside of the Printer

Phaser™ 3420 Laser Printer

31

Troubleshooting

Cleaning the Outside of the Printer

You can clean the outside of the printer with a soft, damp, cloth. You can use a cloth moistened

with a mild neutral detergent to remove stains; do not spray detergent directly onto the printer.

Warning

To prevent electric shock, turn the printer off and unplug the power cord from the
electrical outlet before cleaning the printer.

Do not use a vacuum cleaner to clean the printer. Do not lubricate the printer with oil.

Front Panel Messages

Your printer’s front panel provides you with information and troubleshooting help.

The front panel is divided into two sections. The upper section (1) displays printer menu and
error messages; the lower section (2) controls the front panel.

1.

Alphanumeric

display

2.

On-line/Data/Error LED

R

eady

3450-045

1

2

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Summary of Contents for phaser 3420

Page 1: ...Phaser 3420 Laser Printer i ...

Page 2: ...an ITC Lubalin Graph ITC Mona Lisa ITC Symbol ITC Zapf Chancery and ITC Zapf Dingbats are registered trademarks of International Typeface Corporation Bernhard Modern Clarendon Coronet Helvetica New Century Schoolbook Optima Palatino Stempel Garamond Times and Univers are trademarks of Linotype Hell AG and or its subsidiaries Windows and Windows NT are registered trademarks of Microsoft Corporation...

Page 3: ...ing Settings with the Remote Control Panel 5 Managing Your Printer 6 Printer s IP Address 6 CentreWare Internet Services IS 7 Status Monitor 7 Printer Settings 7 Tray Settings 7 Changing Front Panel Language Display 8 Fonts 8 Resident PostScript Fonts 8 Resident PCL6 Fonts 8 For instructions on how to unpack and set up your printer see the Setup Guide that shipped with your printer Basic informati...

Page 4: ...g 16 Transparencies 17 Guidelines 17 Printing Transparencies from Tray 1 MPT 17 Printing Transparencies from Trays 2 or 3 18 Envelopes 19 Guidelines 19 Preparing to Print 19 Printing Envelopes 20 Labels 21 Guidelines 21 Printing Labels 21 Custom Size Paper 22 Loading Custom Size Paper in Tray 1 MPT 22 Advanced Options 23 Printing Multiple Pages to a Single Sheet N Up 23 Scaling 24 Printing Booklet...

Page 5: ...d Me 29 Parallel Connection 30 Installing the Printer Driver 30 Troubleshooting Cleaning the Outside of the Printer 31 Front Panel Messages 31 LED Descriptions 32 Errors and Warnings 32 Moving and Repacking the Printer 33 Precautions for Moving the Printer 33 Moving the Printer Within the Office 33 Appendices A User Safety 34 Electrical Safety 34 Laser Safety 35 Maintenance Safety 35 Operational S...

Page 6: ...Only 37 Physical Specifications 37 Environmental Specifications 37 Electrical Specifications 38 Performance Specifications 38 Controller Specifications 38 D Regulatory English Only 39 United States 39 Canada 39 European Union 39 E Material Safety Data Sheet English Only 40 ...

Page 7: ...productivity features Easy to replace print cartridge CentreWare IS provides an embedded web server to help manage configure and troubleshoot the printer from your computer Status Monitor provides on screen notification and guidance if the printer needs help Available Configurations The Phaser 3420 Laser Printer is available in three configurations Features Printer Configuration Maximum Print Spee...

Page 8: ...r Adjustment 3 Power cord receptacle 4 Optional Tray 3 Cable Connector 5 IEEE 1284 Parallel Port 6 USB Port 7 Network Port Options and Supplies Item Part Number 32 Mbytes additional RAM memory 097S03132 64 Mbytes additional RAM memory 097S03133 128 Mbytes additional RAM memory 097S03136 PostScript 097N01393 500 Sheet Feeder includes tray 097S03131 Standard Capacity Print Cartridge 5 000 pages 5 ar...

Page 9: ...nks red for an error and yellow for a warning An error or warning message is displayed in the Alphanumeric Display 1 Menu Map The Menu Map is a visual representation of the front panel settings and information pages To print the Menu Map 1 At the printer s front panel press the Menu button then press the OK button 2 Press the OK button to print the Menu Map 1 Cancel button 2 Return button 3 On lin...

Page 10: ...nstall the printer driver from the Software and Documentation CD ROM Available Printer Drivers Xerox provides drivers for a variety of page description languages and operating systems The following drivers are available There are a number of information pages accessible through the front panel When the print icon appears before a title in the Menu Map 1 Select that title at the front panel 2 Press...

Page 11: ...trol Panel utility can be installed from the Software and Documentation CD ROM Changing Settings with the Remote Control Panel To change settings using the Remote Control Panel 1 Click Start select Programs select Xerox Phaser 3420 then click Remote Control Panel Feature Windows 2000 Windows XP Windows Server 2003 Windows 98 Windows Me Mac OS 9 Mac OS X Print Quality Modes Both Both PostScript Pos...

Page 12: ...elected in the printer driver override settings selected in the Remote Control Panel Managing Your Printer There are a number of resources available to help you get the best quality prints from your printer Printer s IP Address You need your printer s IP address to change printer settings through CentreWare IS Follow these steps to identify your printer s IP address 1 At the printer s front panel ...

Page 13: ...dress field http xxx xxx xxx xxx 3 For detailed information about CentreWare IS software click HELP on the upper right of the CentreWare IS screen Status Monitor Status Monitor installed with your printer driver and available only with Windows on a network enabled printer automatically checks the printer status and sends instant notification to your computer if the printer needs attention Whenever...

Page 14: ...r printer uses the following types of fonts Resident fonts Fonts downloaded into printer memory Fonts downloaded with your print job from the application Fonts downloaded into printer optional flash Resident PostScript Fonts Printer resident fonts are always available for printing All printers are shipped with PostScript resident Roman fonts Print a sample of the resident PostScript fonts at the f...

Page 15: ...y 2 and 3 Weight 60 105 g m2 16 28 lb Duplex Weight 75 90 g m2 20 24 lb Tray 1 MPT Tray 2 Tray 3 2 Sided Printing Paper Type Size Dimensions Letter 8 5 x 11 in Legal 8 5 x 14 in US Folio 8 5 x 13 in A4 210 x 297 mm B5 JIS 182 x 257 mm ISO B5 176 x 250 mm A5 148 x 210 mm Executive 7 25 x 10 5 in A6 Postcard 105 x 148 mm Envelopes Monarch 10 Commercial C5 C6 DL 3 88 x 7 5 in 4 13 x 9 5 in 162 x 229 ...

Page 16: ...the Front Panel If you have changed the paper size at the printer s front panel 1 Press the Menu button select Printer Setup then press the OK button 2 Select Paper Handling then press the OK button 3 Select Tray Size then press the OK button 4 Scroll to the paper size loaded then press the OK button 5 Press the Cancel button to return to the main menu If you have changed the paper type at the pri...

Page 17: ...of the printer Adjusting Printing Options Setting Printing Options Many printing options are available with the Xerox printer driver Selecting Printing Preferences in Windows Printer preferences control all of your jobs unless you overwrite them specifically for your job For example if you want to use automatic 2 sided printing for most jobs set this option in printer settings 1 Click Start select...

Page 18: ... Properties button to open the printer driver 3 Make selections from the driver tabs See the following table for specific printing options 4 Click the OK button to save your selections 5 Print the job PCL6 Printer Driver Options for Windows Operating Systems Operating System Driver Tab Printing Options Windows 2000 Windows XP or Windows Server 2003 Layout tab Orientation 2 Sided Printing Multiple ...

Page 19: ...er select Print select Properties select Paper select Paper Source select Manual then click OK to send the job to the printer 2 Open Tray 1 MPT by pushing the handle down and out Operating System PostScript Driver Tab Printing Options Windows 2000 Windows XP or Windows Server 2003 Layout tab Orientation 2 Sided Printing Page Order Pages Per Sheet Booklet Paper Quality tab Tray Selection Advanced O...

Page 20: ...ialty media 5 When prompted at the front panel insert enough sheets of the paper transparency or other specialty media for your print job into the tray Place the side to be printed faceup with the top of the page entering the printer first 6 If necessary press the guides inward to match the size of the paper 7 Press the OK button Tray 1 MPT detects the paper and prints the page 3450 028 3450 048 ...

Page 21: ...1 Insert paper into the tray For information see the Quick Reference Guide that came with your printer The Quick Reference Guide can also be found on the Software and Documentation CD ROM that came with your printer 2 In the printer driver under Print on Both Sides Duplex select Flip on Long Edge or Flip on Short Edge 3 Click OK to accept the printer driver settings then click OK to print Windows ...

Page 22: ... or Rotated Landscape 3 Click OK to save your settings 4 In the printer driver a Click on the left pull down menu and select Duplex b Check the Print on Both Sides checkbox then select Long Edge or Short Edge Binding option 5 Click Print to print your job Manual 2 Sided Printing Manual 2 sided printing is supported for paper with dimensions and weights listed in Supported Papers on page 1 9 Print ...

Page 23: ...1 Fan the transparencies to release sheets that may stick together 2 Insert the transparencies into Tray 1 MPT For information about how to load paper in Tray 1 MPT see the Quick Reference Guide that came with your printer The Quick Reference Guide can also be found on the Software and Documentation CD ROM that came with your printer 3 At the printer s front panel a Press the Menu button select Pr...

Page 24: ...edia from Tray 1 MPT for best results 1 Remove all paper from the tray 2 Fan the transparencies to release sheets that may stick together 3 Insert the transparencies into the tray For information about how to load paper in Trays 2 or 3 see the Quick Reference Guide that came with your printer The Quick Reference Guide can also be found on the Software and Documentation CD ROM that came with your p...

Page 25: ...velopes that lie flat on a surface You may remove air bubbles from the envelopes before loading by setting a heavy book on top of the envelopes Preparing to Print Follow these guidelines to prevent wrinkling problems Use only Tray 1 MPT to print envelopes Print only on the front of the envelope Perform these steps when using an application that includes a tool for creating an envelope document Sel...

Page 26: ...e then press the OK button e Press the Cancel button to return to the main menu 3 At the printer s front panel a Press the Menu button select Printer Setup then press the OK button b Select Paper Handling then press the OK button c Select Tray Type then press the OK button d Select Envelope then press the OK button e Press the Cancel button to return to the main menu 4 In the printer driver select...

Page 27: ... conditions or extremely hot or cold conditions Storing them in extreme conditions may cause print quality problems or cause them to jam in the printer Rotate stock frequently Long periods of storage in extreme conditions can cause the labels to curl and jam the printer Print only on one side of the sheet of labels Printing Labels If your application has a setting for labels use it as a template 1...

Page 28: ... in Tray 1 MPT You can print on custom size paper within these dimensions Loading Custom Size Paper in Tray 1 MPT 1 Insert the custom size paper into Tray 1 MPT Adjust the guides to match the size of the paper Place the side to be printed faceup with the top of the page enteriing the printer first 2 At the printer s front panel a Press the Menu button then select Printer Setup b Select Paper Handl...

Page 29: ...ingle Sheet N Up When printing a multiple page document you can print more than one page on a single sheet of paper Print one two four six nine or 16 pages per sheet To print multiple pages on a single sheet of paper in a supported driver Windows 2000 or Windows XP or Windows Server 2003 PostScript driver On the Layout tab select Pages Per Sheet from the drop down list then click the OK button to ...

Page 30: ...ling select a percentage between 1 and 1000 for your print job then click the OK button to save your choices Windows 2000 Windows XP or Windows Server 2003 PCL6 driver Fit to Page On the Layout tab click the More Layout Options button select Fit to Page then set the size of the Target Page from the drop down list then click the OK button to save your choices Reduce Enlarge On the Layout tab click ...

Page 31: ...ns button select Booklet Printing then click the OK button to save your choice Printing Posters Poster printing allows you to print large multiple sheet versions of your page To print posters in a supported driver Windows 2000 Windows XP or Windows Server 2003 PCL6 driver On the Layout tab click the More Layout Options button select Poster set the Page Layout and Overlap values then click the OK b...

Page 32: ...rent paper source for the cover page than for the body of a document For instance use your company letterhead or colored paper for the first page of a document or report Guidelines Use any paper tray within the weight ranges listed in Supported Papers on page 9 as the source for printing cover pages Verify that the cover page is the same size as the paper used for the rest of your document If you ...

Page 33: ...ce for the remaining pages Supplies and Recycling Supplies The printer s front panel displays status messages and warnings as the print cartridge nears its replacement time When the front panel prompts that toner is low or needs to be replaced verify that you have replacements on hand Configuration Page The Configuration Page shows the status of the remaining toner in the print cartridge To print ...

Page 34: ... USB cable provided or an IEEE 1284 parallel cable For more information see the Setup Guide that came with your printer You can also view it on the Software and Documentation CD ROM Setting an IP Address If your computer is on a large network contact your network administrator for the appropriate TCP IP addresses and additional configuration information If you are creating your own small Local Are...

Page 35: ...ss the OK button then press the Back button 5 Select IP Address then enter each of the four groups of numbers in your printer s IP Address pressing the OK button after each group 6 Select Network Mask then enter each of the four groups of numbers in your printer s Network Mask pressing the OK button after each group 7 Select Gateway then enter each of the four groups of numbers in your printer s G...

Page 36: ...lel cable is not included with your printer and must be purchased separately Install the printer driver from the Software and Documentation CD ROM Select the appropriate LPT parallel port Installing the Printer Driver Install the printer driver from the Software and Documentation CD ROM The Software and Documentation CD ROM automatically installs and identifies the printer during the installation ...

Page 37: ...t electric shock turn the printer off and unplug the power cord from the electrical outlet before cleaning the printer Do not use a vacuum cleaner to clean the printer Do not lubricate the printer with oil Front Panel Messages Your printer s front panel provides you with information and troubleshooting help The front panel is divided into two sections The upper section 1 displays printer menu and ...

Page 38: ...ys an error message the LED blinks red An error message replaces the status lines When an error occurs Status Monitor available only with Windows on a network enabled printer displays an instant notification on your computer screen that the printer needs attention LED Behavior Description Green Blinking Warming up Power Saver mode Displaying menus Canceling a job Waiting for more data Processing d...

Page 39: ...mooth surfaces Any jarring movement such as pushing the printer over a raised door threshold or across a parking lot can damage the printer Caution Remove the print cartridge prior to moving the printer Failure to do so can result in damage to the printer Use one or two people to lift the printer Always turn off the printer using the power switch and unplug all cables and cords Disconnect and remo...

Page 40: ... not use an extension cord or power strip Warning Avoid the potential of electrical shock by ensuring that the printer is properly grounded Electrical products may be hazardous if misused Do not place the printer in an area where people might step on the power cord Do not place objects on the power cord Do not block the ventilation openings These openings are provided to prevent overheating of the...

Page 41: ...cord from the electrical outlet 3 Call an authorized service representative Laser Safety With specific regard to lasers this printer complies with laser product performance standards set by governmental national and international agencies and is certified as a Class 1 Laser Product The printer does not emit hazardous light because the beam is totally enclosed during all modes of customer operation...

Page 42: ...ithout adequate ventilation For altitudes under 2 050 meters 6 726 use the Low Altitude setting For altitudes over 2 050 meters 6 726 use the High Altitude setting Do not place the printer near a heat source Do not place the printer in direct sunlight Do not place the printer in line with the cold air flow from an air conditioning system Place the printer on a level solid surface with adequate str...

Page 43: ...World Kit that came with your printer C Printer Specifications English Only Physical Specifications Width 380 mm 14 96 in Depth 447 mm 17 6 in Height 320 mm 12 6 in Top Clearance 254 mm 10 in Weight 15 kg 33 1 lbs Environmental Specifications Temperature Storage in original packaging 20 to 40 C 4 to 104 F Operating 10 to 32 C 50 to 89 F Relative Humidity Storage in original packaging 10 to 90 Oper...

Page 44: ...fied printer Performance Specifications Resolution 300 x 300 dpi 600 x 600 dpi 1200 dpi Image Quality Print Speed Up to 21 pages per minute ppm Controller Specifications 166 MHz processor Memory 16Mbytes standard on all printers Page Description Languages PDL PCL6 PostScript Resident Fonts PostScript Type 1 PCL6 Interfaces USB IEEE 1284 parallel Ethernet 10BaseT and 100BaseTx ...

Page 45: ...user s authority to operate this product To ensure compliance use shielded interface cables Xerox has tested this product to internationally accepted electromagnetic emission and immunity standards These standards are designed to mitigate interference caused or received by this product in a normal office environment This product is also suitable for use in a residential environment based on the le...

Page 46: ...Section 2 Limits for harmonic current emissions equipment input current less than or equal to 16A per phase EN 61000 3 3 1995 IEC61000 3 3 Part 3 Limits Section 3 Limitation of voltage fluctuations and flicker in low voltage supply systems for equipment with rated current less than or equal to 16A EN 55024 1998 CISPR 24 Information technology equipment Immunity characteristics Limits and methods o...

Page 47: ... OF EXPOSURE Toner powders are encased in a cartridge Minimal exposure through inhalation or skin contact is expected when used as intended POTENTIAL HEALTH EFFECTS Health effects from this product are expected to be negligible when product is used as intended See Section 11 Toxicology Information Immediate Effects Inhalation Minimal irritation to respiratory tract as for any non toxic dust Skin N...

Page 48: ...res when dispersed in air EXTINGUISHING MEDIA Water dry chemical carbon dioxide or foam FIRE FIGHTING INSTRUCTIONS Avoid inhalation of smoke As for any fire wear protective clothing and self contained breathing apparatus SECTION 6 ACCIDENTAL RELEASE MEASURES SPILL OR LEAK Sweep up or vacuum spilled materials and carefully transfer into sealable waste container Sweep slowly to minimize generation o...

Page 49: ...OPERTIES APPEARANCE ODOR Black powder faint odor BOILING POINT Not applicable SOLUBILITY IN WATER Insoluble EVAPORATION RATE Not applicable VAPOR DENSITY Air 1 Not applicable VOLATILE Not applicable SOFTENING RANGE Not available MELTING POINT Not available SPECIFIC GRAVITY Water 1 Approximately 1 2 VAPOR PRESSURE mm Hg Not applicable pH Not applicable SECTION 10 STABILITY AND REACTIVITY STABILITY ...

Page 50: ...A very slight degree of fibrosis was noted in 25 of the animals at the middle 4 mg m3 exposure level while a slight degree of fibrosis was noted in all the animals at the highest 16 mg m3 exposure level The findings are attributed to lung overloading a generic response to excessive amounts of any dust retained in the lungs for a prolonged period This study was conducted using a special test toner ...

Page 51: ...AN WHMIS These toners are not regulated as controlled products under the Workplace Hazardous Material Information System WHMIS SECTION 16 OTHER INFORMATION NFPA 704 Health 0 Fire 1 Reactivity 0 Original preparation date 6 13 03 Xerox Corporation Office Group Environmental Health Safety P O Box 1000 Mail Stop 7063 512 Wilsonville Oregon 97070 Safety Information 503 685 4093 Health Emergency 585 422...

Page 52: ...ent tool 7 cleaning the printer 31 configuration page toner status 27 configurations 1 connections direct with USB or parallel cable 28 network 28 parallel 30 USB 29 cover pages 26 custom size paper 22 loading Tray 1 MPT 22 D direct connection 28 driver features 5 installation 4 installing 30 select paper orientation 15 E electrical safety 34 envelopes buying and storing 19 guidelines 19 printing ...

Page 53: ...esolution 38 poster printing 25 print cartridge ordering 27 print icon 4 printer cleaning the outside 31 configurations 1 damage and warranty 33 electrical safety 34 failure to repackage properly 33 features 1 help 13 language 8 lifting 33 location 36 moving 33 moving within the office 33 preferences 11 preparing for shipment 33 safety 34 safety requirements 34 specifications 37 supplies 36 unusua...

Page 54: ...ges 27 Status Monitor 7 supplies 2 27 36 supported papers 9 T TCP IP 7 toner low 27 status messages 27 Total Satisfaction Guarantee 33 transparencies guidelines 17 printing from Tray 1 MPT 17 printing from Tray 2 or 3 18 Tray 1 MPT manual 2 sided printing 16 manual feed mode 13 printing custom size paper 22 printing transparencies 17 tray sequence 7 troubleshooting cleaning the printer 31 error an...

Page 55: ...Index Phaser 3420 Laser Printer Index 4 ...

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