Xerox Phaser 3200MFP Service Manual Download

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04/07

PHASER 3200MFP

WORKCENTRE PE220

SERVICE MANUAL

708P88744

Summary of Contents for Phaser 3200MFP

Page 1: ...04 07 PHASER 3200MFP WORKCENTRE PE220 SERVICE MANUAL 708P88744...

Page 2: ...le every care has been taken in the preparation of this manual no liability will be accepted by Xerox Europe arising out of any inaccuracies or omissions All service documentation is supplied to Xerox...

Page 3: ...vice Call Procedures Section Contents 1 1 2 Repair Analysis Procedures Section Contents 2 1 3 Image Quality Section Contents 3 1 4 Repairs Adjustments Section Contents 4 1 5 Parts List Section Content...

Page 4: ...Introduction ii 04 07 Phaser 3200MFP Workcentre PE220 Page intentionally blank...

Page 5: ...s listed below carefully before servicing the machine and follow them closely Safety Warning 1 Only to be serviced by appropriately qualified service engineers High voltage and lasers inside the produ...

Page 6: ...artridges away from children The toner contained in the toner cartridge may be harmful Contact a doctor if swallowed CAUTION INVISIBLE LASER RADIATION WHEN THIS COVER OPEN DO NOT OPEN THIS COVER VORSI...

Page 7: ...corners or oth erwise damaged Do not place objects on top of the power cable If the power cable is dam aged it could overheat and cause a fire Exposed cables can also cause an electric shock Replace a...

Page 8: ...laced correctly Please carry out the following procedures before dismantling the machine or replacing any parts 1 Check the contents of the machine memory and make note of any user settings These will...

Page 9: ...fely The machine weighs 10 4kg Workcentre PE220 11 2 Phaser 3200 Ensure the machine is installed on a level surface capable of supporting its weight Failure to do so could cause the machine to tip or...

Page 10: ...he assembly into which it will be installed until completely plugged or soldered into the circuit 9 Minimize bodily motions when handling unpackaged replacement ESDs Normal motions such as the brushin...

Page 11: ...LCD dis plays the warning message Toner Low You can temporarily re establish the print quality by re distributing the remaining toner in the cartridge Standard of guarantee for consumable parts Please...

Page 12: ...to report product incidents to Xerox Environment Health Safety within 24 hours of becoming aware of the event 2 The information to be provided at the time of reporting is contained in Appendix A Heal...

Page 13: ...soci ated equipment located in the vicinity of the incident b Return any affected equipment part s to the location designated by Xerox EH S and or the Business Division c Implement all safety retrofit...

Page 14: ...Introduction xii 04 07 Phaser 3200MFP Workcentre PE220 Page intentionally blank...

Page 15: ...Service Call Procedures Phaser 3200MFP Workcentre PE220 04 07 1 1 1 Service Call Procedures SCP 1 Service Call Actions 1 3 SCP 2 Final Actions 1 4...

Page 16: ...Service Call Procedures 1 2 04 07 Phaser 3200MFP Workcentre PE220 Page intentionally blank...

Page 17: ...arts can cause injury WARNING Do not touch the fuser while it is hot WARNING Take care during this procedure Sharp edges may be present that can cause injury 1 Take note of symptoms or error messages...

Page 18: ...mers preferred set tings Mark off any hardware software options and modifications installed and or enabled on the Service Log book At the first service and at any subsequent service where changes are...

Page 19: ...the Print Cartridge OPC Drum RAP 2 13 8 Control Panel RAP 2 14 9 Melting Fuser Gear RAP 2 15 10 Paper Empty RAP 2 16 11 Cover Open RAP 2 18 12 Faulty Motor RAP 2 20 13 No Power RAP 2 21 14 Bad Softwa...

Page 20: ...Status Indicator RAPs 2 2 04 07 Phaser 3200MFP Workcentre PE220 Page intentionally blank...

Page 21: ...dd Paper No paper in the cassette tray Paper jam 0 Paper Jam 0 Open Close Door Jam in the paper pick up feed area Paper jam 1 Paper Jam 1 Open Close Door Jam in the fuser or print cartridge area Paper...

Page 22: ...unt If necessary install a new toner car tridge PL 1 0 Workcentre PE220 PL1 1 Phaser 3200 Toner empty Toner Empty Toner empty Bypass jam Bypass Jam Bypass paper feed failure Group dial blocked Group N...

Page 23: ...surroundings are within specification If necessary move the machine 3 Ensure that the machine is positioned away from any air conditioning or other heating or cool ing equipment Ensure that the machi...

Page 24: ...s Install new parts as necessary PL 8 0 Workcentre PE220 PL 8 1 Phaser 3200 2 The side pad is loose due to poor sealing Phaser 3200 only 2 Check the sponge PL 1 2 3 Check the surface of the pick up ru...

Page 25: ...hine and Jam 0 occurs perform Engine Test Mode GP 6 Feed Sensor Test 5 Check and install new parts as necessary Feed sensor actuator PL 6 0 Workcentre PE220 PL 6 1 Phaser 3200 SMPS PL 1 0 Workcentre P...

Page 26: ...1 Check for small pieces of paper jammed in the fuser 1 Clear paper from the fuser PL 7 0 Workcentre PE220 PL 7 1 Phaser 3200 2 If paper is jammed in the discharge roller and the fuser just after pas...

Page 27: ...paper is completely fed out of the machine but Jam 2 occurs the exit sensor actuator may be defective 1 Check the exit sensor actuator PL 7 0 Workcentre PE220 PL 1 4 Phaser 3200 2 Concertina jam occur...

Page 28: ...per finger spring is damaged It occurs when the Heat Roller or Pressure Roller is seriously contaminated 3 Clean the surface of the pressure roller heat roller and the stripper fingers PL 7 0 Workcent...

Page 29: ...uality paper 1 Fan the paper Recommend the use of good quality paper 2 Pad Friction is contaminated 2 Clean the pad friction with soft cloth damp ened with IPA Isopropyl Alcohol 3 Solenoid malfunction...

Page 30: ...melted the fuser gear Check for heat damage to the heat roller and pressure roller PL 7 0 Workcentre PE220 PL 7 1 Phaser 3200 2 Check the following parts Heat Lamp PL 7 0 Workcentre PE220 PL 7 1 Phase...

Page 31: ...ption Paper is rolled up in the OPC Check and Cause Solution 1 Paper is too thin 1 Recommend use normal paper Use paper within specification Refer to the User Guide 2 Paper curl 2 Remove the paper whi...

Page 32: ...ine and try again after clearing the memory 2 Ensure the OPE HARNESS is connected to the Connection Board 2 Check and install new parts as necessary OPE Unit PL 5 0 Main PBA PL 1 0 Workcentre PE220 PL...

Page 33: ...melted Check and Cause Solution 1 Check the following parts Heat lamp PL 7 0 Workcentre PE220 PL 7 1 Phaser 3200 Thermostat PL 7 0 Workcentre PE220 PL 7 1 Phaser 3200 Thermistor PL 7 0 Workcentre PE2...

Page 34: ...assette is empty Check and Cause Solution 1 Faulty cables or connectors 1 Check the cables and connectors 2 The paper empty sensor actuator is defect ective 2 Check and install a new paper empty sen s...

Page 35: ...Description The paper lamp on the operator panel does not come ON when the paper cassette is empty Check and Cause Solution 1 The paper sensor empty actuator PL 8 0 Workcentre PE220 PL 8 1 Phaser 3200...

Page 36: ...orkcentre PE220 PL 1 1 Phaser 3200 1 Use TECH mode cover sensor test GP 4 to check the relevant cover switch oper ation Check and install a new switch if neces sary PL 1 0 Workcentre PE220 PL 1 1 Phas...

Page 37: ...lution 1 Check the front cover open switch and exit cover open switch Note The front cover open switch is mounted on the HVPS PL 1 0 Workcentre PE220 PL 1 1 Phaser 3200 while the exit cover open switc...

Page 38: ...ity can cause death or injury Moving parts can cause injury Description The main motor is not working during printing Therefore paper does not feed into the printer re sulting Jam 0 Check and Cause So...

Page 39: ...rmal 1 Check and install new parts as necessary Power supply cord PL 1 0 Workcentre PE220 PL 1 1 Phaser 3200 SMPS PL 1 0 Workcentre PE220 PL 1 1 Phaser 3200 2 LCD panel does not come on but normal sta...

Page 40: ...inting does not work that means bad functioning of the machine not because of software 3 Check if the PC and the machine is prop erly connected and the print cartridge installed 3 Replace the printer...

Page 41: ...d disk using the disk utilities program 3 Printing error occurs even if there is enough space in the hard disk 3 The connection of the cable and printer port is not correct Check if the connection is...

Page 42: ...up Check and Cause Solution 1 Set up the parallel port in the BIOS 1 Ask the customer to select SPP Normal or ECP LPT Port in the BIOS 2 Printer Driver Error 2 Uninstall the driver Re install the late...

Page 43: ...1 Ask the customer to delete the unneces sary files to provide more space to start print ing job 2 If the previous printing error not solved 2 Inform the customer There may be files from previous fail...

Page 44: ...for a CLICK sound when the Manual Dial key is pressed Note Key sound must be set to on in GP 3 User Mode 2 If you cannot hear the Manual Dial CLICK sound the OPE Assembly may be defective Check and in...

Page 45: ...ound must be set to on in GP 3 User Mode 2 If you cannot hear the Manual Dial CLICK sound the OPE Assembly may be defective Check and install a new OPE Assembly PL 5 0 if necessary 3 Check the connect...

Page 46: ...r 3200 2 Check that you can hear a RECEIVE tone when MODEM testing in TECH Mode GP 4 2 Check and install a new main PBA if neces sary Main PBA PL 1 0 Workcentre PE220 PL 1 1 Phaser 3200 Check and Caus...

Page 47: ...2 Use a different fax machine to receive from the same sender if possible on the same wall socket 2 Check and install a new LIU PBA PL 1 0 Workcentre PE220 PL 1 1 Phaser 3200 Check and Cause Solution...

Page 48: ...the RECEIVE Mode is set to FAX MODE 1 Check and install new parts as necessary LIU PBA PL 1 0 Workcentre PE220 PL 1 1 Phaser 3200 Main PBA PL 1 0 Workcentre PE220 PL 1 1 Phaser 3200 Check and Cause S...

Page 49: ...the Scanner Motor gearbox and rollers 1 Check for correct assembly of gears and motor Ensure no parts are damaged and there are no foreign objects in the mechanism or scan path Check and install new p...

Page 50: ...PC to ensure that there are no IRQ con flicts and to check that the input output range is 0378 2 Check that the driver is installed properly 2 If printing is OK check that the Scan driver is also inst...

Page 51: ...ears when the OPC drum is nearing the end of its life 14 000 pages This means that the life of the mechanical parts in the print cartridge has expired this is not an indication of toner remaining Solu...

Page 52: ...ine are properly connected and that the print car tridge is installed correctly 3 Replace the printer cable If the problem is not solved even after the cable is replaced check the amount of the remain...

Page 53: ...a printer RAM problem Inform the customer 3 Printing error occurs even if there is enough space in the hard disk 3 The connection of the cable and printer port is not correct Check that the cable is p...

Page 54: ...he BIOS setup 2 Printer Driver Error 2 Ensure that the correct driver is loaded Use the driver supplied on the CD or down loaded from the Xerox com DO NOT use the Microsoft driver supplied with the Wi...

Page 55: ...3 7 IQ 6 Dark Image or Black Image 3 8 IQ 7 Uneven Density 3 9 IQ 8 Background 3 10 IQ 9 Ghost 1 3 11 IQ 10 Ghost 2 3 12 IQ 11 Ghost 3 3 13 IQ 12 Ghost 4 3 14 IQ 13 Contamination on the Face of Page...

Page 56: ...PE220 7 20 WD 19 HVPS 3 3 Workcentre PE220 7 21 WD 20 System Block Diagram Phaser 3200 7 22 WD 21 PJ Locations Phaser 3200 7 23 WD 22 Connection Diagram 1 2 Phaser 3200 7 24 WD 23 Connection Diagram...

Page 57: ...Wiring Diagrams 7 2 04 07 Phaser 3200MFP Workcentre PE220 Page intentionally blank...

Page 58: ...Wiring Diagrams Phaser 3200MFP Workcentre PE220 04 07 7 3 WD 1 System Block Diagram Workcentre PE220...

Page 59: ...Wiring Diagrams 7 4 04 07 Phaser 3200MFP Workcentre PE220 WD 2 PJ Locations Workcentre PE220...

Page 60: ...Wiring Diagrams Phaser 3200MFP Workcentre PE220 04 07 7 5 WD 3 Connection Diagram 1 2 Workcentre PE220...

Page 61: ...Wiring Diagrams 7 6 04 07 Phaser 3200MFP Workcentre PE220 WD 4 Connection Diagram 2 2 Workcentre PE220...

Page 62: ...Wiring Diagrams Phaser 3200MFP Workcentre PE220 04 07 7 7 WD 5 Main Board 1 7 Workcentre PE220...

Page 63: ...Wiring Diagrams 7 8 04 07 Phaser 3200MFP Workcentre PE220 WD 6 Main Board 2 7 Workcentre PE220...

Page 64: ...Wiring Diagrams Phaser 3200MFP Workcentre PE220 04 07 7 9 WD 7 Main Board 3 7 Workcentre PE220...

Page 65: ...Wiring Diagrams 7 10 04 07 Phaser 3200MFP Workcentre PE220 WD 8 Main Board 4 7 Workcentre PE220...

Page 66: ...Wiring Diagrams Phaser 3200MFP Workcentre PE220 04 07 7 11 WD 9 Main Board 5 7 Workcentre PE220...

Page 67: ...Wiring Diagrams 7 12 04 07 Phaser 3200MFP Workcentre PE220 WD 10 Main Board 6 7 Workcentre PE220...

Page 68: ...Wiring Diagrams Phaser 3200MFP Workcentre PE220 04 07 7 13 WD 11 Main Board 7 7 Workcentre PE220...

Page 69: ...Wiring Diagrams 7 14 04 07 Phaser 3200MFP Workcentre PE220 WD 12 LIU Workcentre PE220...

Page 70: ...Wiring Diagrams Phaser 3200MFP Workcentre PE220 04 07 7 15 WD 13 OPE Workcentre PE220...

Page 71: ...Wiring Diagrams 7 16 04 07 Phaser 3200MFP Workcentre PE220 WD 14 LSU...

Page 72: ...Wiring Diagrams Phaser 3200MFP Workcentre PE220 04 07 7 17 WD 15 ADF...

Page 73: ...Wiring Diagrams 7 18 04 07 Phaser 3200MFP Workcentre PE220 WD 16 SMPS Workcentre PE220...

Page 74: ...Wiring Diagrams Phaser 3200MFP Workcentre PE220 04 07 7 19 WD 17 HVPS 1 3 Workcentre PE220...

Page 75: ...Wiring Diagrams 7 20 04 07 Phaser 3200MFP Workcentre PE220 WD 18 HVPS 2 3 Workcentre PE220...

Page 76: ...Wiring Diagrams Phaser 3200MFP Workcentre PE220 04 07 7 21 WD 19 HVPS 3 3 Workcentre PE220...

Page 77: ...Wiring Diagrams 7 22 04 07 Phaser 3200MFP Workcentre PE220 WD 20 System Block Diagram Phaser 3200...

Page 78: ...Wiring Diagrams Phaser 3200MFP Workcentre PE220 04 07 7 23 WD 21 PJ Locations Phaser 3200...

Page 79: ...Wiring Diagrams 7 24 04 07 Phaser 3200MFP Workcentre PE220 WD 22 Connection Diagram 1 2 Phaser 3200...

Page 80: ...Wiring Diagrams Phaser 3200MFP Workcentre PE220 04 07 7 25 WD 23 Connection Diagram 2 2 Phaser 3200...

Page 81: ...Wiring Diagrams 7 26 04 07 Phaser 3200MFP Workcentre PE220 WD 24 Main Board 1 12 Phaser 3200...

Page 82: ...Wiring Diagrams Phaser 3200MFP Workcentre PE220 04 07 7 27 WD 25 Main Board 2 12 Phaser 3200...

Page 83: ...Wiring Diagrams 7 28 04 07 Phaser 3200MFP Workcentre PE220 WD 26 Main Board 3 12 Phaser 3200...

Page 84: ...Wiring Diagrams Phaser 3200MFP Workcentre PE220 04 07 7 29 WD 27 Main Board 4 12 Phaser 3200...

Page 85: ...Wiring Diagrams 7 30 04 07 Phaser 3200MFP Workcentre PE220 WD 28 Main Board 5 12 Phaser 3200...

Page 86: ...Wiring Diagrams Phaser 3200MFP Workcentre PE220 04 07 7 31 WD 29 Main Board 6 12 Phaser 3200...

Page 87: ...Wiring Diagrams 7 32 04 07 Phaser 3200MFP Workcentre PE220 WD 30 Main Board 7 12 Phaser 3200...

Page 88: ...Wiring Diagrams Phaser 3200MFP Workcentre PE220 04 07 7 33 WD 31 Main Board 8 12 Phaser 3200...

Page 89: ...Wiring Diagrams 7 34 04 07 Phaser 3200MFP Workcentre PE220 WD 32 Main Board 9 12 Phaser 3200...

Page 90: ...Wiring Diagrams Phaser 3200MFP Workcentre PE220 04 07 7 35 WD 33 Main Board 10 12 Phaser 3200...

Page 91: ...Wiring Diagrams 7 36 04 07 Phaser 3200MFP Workcentre PE220 WD 34 Main Board 11 12 Phaser 3200...

Page 92: ...Wiring Diagrams Phaser 3200MFP Workcentre PE220 04 07 7 37 WD 35 Main Board 12 12 Phaser 3200...

Page 93: ...Wiring Diagrams 7 38 04 07 Phaser 3200MFP Workcentre PE220 WD 36 LIU Phaser 3200...

Page 94: ...Wiring Diagrams Phaser 3200MFP Workcentre PE220 04 07 7 39 WD 37 OPE Phaser 3200...

Page 95: ...Wiring Diagrams 7 40 04 07 Phaser 3200MFP Workcentre PE220 WD 38 SMPS 1 2 Phaser 3200...

Page 96: ...Wiring Diagrams Phaser 3200MFP Workcentre PE220 04 07 7 41 WD 39 SMPS 1 2 Phaser 3200...

Page 97: ...Wiring Diagrams 7 42 04 07 Phaser 3200MFP Workcentre PE220 WD 40 HVPS 1 3 Phaser 3200...

Page 98: ...Wiring Diagrams Phaser 3200MFP Workcentre PE220 04 07 7 43 WD 41 HVPS 2 3 Phaser 3200...

Page 99: ...Wiring Diagrams 7 44 04 07 Phaser 3200MFP Workcentre PE220 WD 42 HVPS 3 3 Phaser 3200...

Page 100: ...Wiring Diagrams Phaser 3200MFP Workcentre PE220 04 07 7 45 WD 43 CRUM PBA Phaser 3200...

Page 101: ...Wiring Diagrams 7 46 04 07 Phaser 3200MFP Workcentre PE220 Page intentionally blank...

Page 102: ...that apply Excessive Smoke Describe quantity and duration of smoke Fire with open flames seen Electric shock to operator or service representative Physical injury illness to operator or service repres...

Page 103: ...tle Telephone Number Organization E Mail Mailing Address Date Report Submitted Instructions E mail or fax this completed form to EH S For incidents in Xerox Europe and Developing Markets East Middle E...

Page 104: ......

Page 105: ...www s manuals com...

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