Xerox Document Centre 50, Installation Manual, Page: 114 / 142

9-4 Troubleshooting
Microsoft (SMB) Networks
Microsoft NetBEUI Troubleshooting Steps
This procedure assumes that the printer is powered on and connected to a
properly functioning network port using the correct cabling.
To troubleshoot a NetBEUI Network:
1
Print a Configuration Report from your printer using CentreWare Internet
Services or CentreWare Printer Admin Services. See Chapter 2 Network
Software for details on printing Configuration, and other, reports.
Note:
If you are not able to print a Configuration Report from your workstation,
power off and power on the copier/printer. Allow at least 30 seconds between
powering off and powering on the printer. A Configuration Report will print.
2
Review the SMB area of the Configuration Report.
3
Verify that the following information is set correctly:
NetBEUI Protocol is Enabled.
Interface is set to Ethernet / NetBEUI or Token Ring / NetBEUI.
Host Name is set for the NetBEUI name selected for this printer.
Printer Name is set for the name selected for this printer to act as a
print server.
WorkGroup is set for the name of the desired NetBEUI workgroup
for this printer.
Number Connections is set to a value of 8 or greater.
Connection Timeout is set to a value between 100 and 9999.