9-2
Troubleshooting
Novell NetWare Networks
This procedure assumes that the printer is powered on and connected to a
properly functioning network port using the correct cabling.
To troubleshoot a Novell NetWare Network:
1
Print a Configuration Report from your printer using CentreWare Internet
Services or CentreWare Printer Admin Services. See Chapter 2 Network
Software for details on printing Configuration, and other, reports.
Note:
If you are not able to print a Configuration Report from your workstation,
power off and power on the copier/printer. Allow at least 30 seconds between
powering off and powering on the printer. A Configuration Report will print.
2
Review the Novell NetWare area of the Configuration Report.
3
Verify that the following information is set correctly:
Ethernet or Token Ring is ENABLED.
Frame Type matches the Frame Type of the Primary File Server.
Primary File Server is set to the name of the server that serves the
print queue you have assigned to the printer. Setting the Primary File
Server can be extremely important on larger networks.
NDS Tree (for NetWare 4.x NDS and 5.x NDS) is set for the correct
NDS Tree name.
NDS Context (for NetWare 4.x NDS and 5.x NDS) is set for the
correct NDS Context.
Print Server Name is set for the name selected for this printer to act
as a print server.
Print Server Password is set correctly for the print server.
Summary of Contents for Document Centre 50
Page 1: ...Xerox Document Centre ColorSeries 50 LP ST Digital Copier Printer Printer Installation Guide...
Page 52: ...1 10 Network Printer Features...
Page 66: ...3 14 Novell NetWare Network Installation...
Page 80: ...4 14 Microsoft SMB Network Installation...
Page 86: ...5 6 AppleTalk Network Installation...
Page 141: ......