Customer Expectation Setting Document for
Document Centre ColorSeries 50
December 12, 2001
Customer Replaceable Units
In addition to consumables, the Document Centre ColorSeries 50 is
designed with four customer replaceable units (CRUs) which enable
reduction in service frequency and higher uptime of the product. These
CRUs are easily and cleanly handled.
Description
Reorder #
Copy / Print Cartridge
13R557*
Cleaning Web
8R7980
Dry Ink Waste Container
8R7976
Developer Waste Container
8R7977
* Copy / Print Cartridge Reorder Number is 13R558 for Time &
Materials Customers.
•
One of each CRU is shipped with equipment.
•
Replacement CRUs must be ordered when indicated by the
Equipment. Full Service Maintenance customers order
replacement CRUs through the Xerox Customer Support Center
(1-800-821-2797 US or 1-800-939-3769 Canada). Time &
Materials Maintenance customers order replacement CRUs
through the Logistics Customer Support Center at 1-800-828-
5881.
•
The average CRU life is 40,000 impressions, but this will vary
depending on customer usage patterns, such as job length, area
coverage, and color / BW page mix.
Network Specifications
Protocols
Supported
Frame Types
Supported
Print Path Supported
TCP/IP
(DHCP/static)
Ethernet II, Token
Ring SNAP*
LPR
Novell
IPX/SPX
Ethernet 802.2,
802.3, Ethernet II,
Ethernet SNAP,
Token Ring 802.5*,
Token Ring SNAP*
NetWare 3.x, 4.x (Bindery
and NDS), 5.x (Bindery
and NDS)
NetBIOS/IP
Ethernet II, Token
Ring SNAP*
SMB (Microsoft
Networking and OS/2
Warp Server)
NetBIOS/NetB
EUI
Ethernet 802.2,
Token Ring 802.5*
SMB (Microsoft
Networking and OS/2
Warp Server)
Appletalk
Ethernet SNAP
MacOS
*Token Ring connectivity is optional
Topologies Supported:
•
10/100 BaseT network interface standard – auto sensing
(Standard)
•
Token Ring:4 Mb/s & 16 Mb/s – auto sensing (optional)
•
10 Base2 via BNC transceiver (optional)
Ports Supported:
•
RJ45
Standard
•
AUI
Standard
Print Drivers - Environments
•
Windows 95 / 98 / 2000 and NT 4.0
•
Macintosh (PPDs for Mac OS 7.6x, 8.0x, 8.1x, 8.5x are
supplied).
•
No driver support for DOS applications
External Print Box
For Banyan Vines networks, it is necessary to install an External Print
Server Box. This is not a Xerox supplied accessory. The following
units have been approved for use on the Document Centre
ColorSeries 50:
Recommended Print Box for Ethernet:
Manufacturer: Osicom; Model: NETPrint 500 NET500E/B
Topology: 10Base T; Operating Systems: VINES, Win NT,
Unix, Apple, Win 95
Recommended Print Box for TokenRing:
Manufacturer: Osicom; Model: NETPrint 500 NET500T/B
Topology: Token Ring; Operating Systems: VINES, Win NT,
Unix
Novell NDPS (Novell Distributed Print Service) / NEPS (Novelle
Enterprise Print Services –Server gateway application
This centralized management tool provides streamlined installations
via printer agents, automated print driver installation and downloads,
printer and job configuration, configuration event notification. The
Xerox NDPS / NEPS solution for Novell NDPS/NEPS supports both IP
and IPX network protocols. It supports the LPR print protocol for job
submission over IP as well as the Print Server communication protocol
(Pserver) that Xerox printers use for job submission over IP.
The URL link to the Xerox NDPS / NEPS Solution page for free
downloading the Xerox Gateway Solution and User Guide is:
http://www.xerox.com/go/xrx/template/012.jsp?prodID=NDPS&Xcntry=
USA&Xlang=en_US&Xseg=soho
CentreWare / CentreWare Internet Services
The Document Centre ColorSeries 50 comes standard with an
embedded Internet (HTTP) web server supporting both Internet
Explorer and Netscape Navigator browsers. CentreWare Internet
Service helps users and system administrators manage network print
jobs and monitor their progress. From the desktop, users can check
machine status, track job status, and submit jobs directly over the
internet. CentreWare Internet Service can also be used to scan pages
from the ColorSeries 50 back to the workstation.
The ColorSeries 50 is also equipped with CentreWare Print Admin
Services which support System Administrators with the ability to
install, configure, and manage the device on the network. The
ColorSeries 50 supports IETF-standard SNMP MIBs and is compatible
with other network/device management software such as HP
OpenView.
Software
Updates
Periodically, Xerox will make available bug fixes and other software
releases for the Integrated Network Controller. These will be designed
as customer installable, and it will be the customer’s responsibility to
perform the software upgrade activities. These releases will be
available through Xerox Documentation and Software Services at
http://www.xdss.com
