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DocuMate 162 Scanner User’s Guide

69

Maintenance

Maintenance

This section contains information about maintenance, troubleshooting, 
uninstalling, scanner specifications, and spare parts.

Clearing Paper Jams

If your scanner stops scanning due to a paper jam in the Automatic 
Document Feeder, a warning opens after a few moments.

1.

Open the Automatic Document Feeder cover.

2.

Remove the jammed paper and close the cover.

To reduce the number of paper jams, smooth and straighten the paper 
before scanning, adjust the guides to the paper size, and insert the paper 
evenly into the ADF

Cleaning the Automatic Document Feeder

You may need to clean the ADF feed mechanism if your documents do 
not feed easily into the ADF, or several feed in at the same time.

1.

Wet a soft cloth with some Isopropyl rubbing alcohol (95%).

2.

Open the Automatic Document Feeder cover.

3.

Wipe the feed roller from side to side. Rotate the roller to clean its 
entire surface.

4.

Wipe the ADF pad from top to bottom. Be careful not to snag the cloth 
on the springs on either side of the pad.

5.

Close the cover when you’re finished.

NOTE:

Please be careful when cleaning the roller. The roller is 

designed to rotate in one direction only. As you’re cleaning the roller, 
make sure it rotates easily, and continue rotating it in that direction 
while wiping it clean. Do NOT force the roller to rotate in the opposite 
direction. Forcing the roller to rotate will damage the scanner, and may 
cause the scanner to feed pages incorrectly.

Summary of Contents for DocuMate 162

Page 1: ...DocuMate 162 user s guide scanner...

Page 2: ...DocuMate 162 scanner user s guide...

Page 3: ...ered trademark of Microsoft Corporation Windows is a trademark and SharePoint is a registered trademark of Microsoft Corporation ZyINDEX is a registered trademark of ZyLAB International Inc ZyINDEX to...

Page 4: ...from the One Touch Scanner Buttons 21 Scan from the One Touch Button Panel 22 Using the One Touch Button Panel 23 Configuring the One Touch Buttons 24 Selecting New Settings for a Button 25 Creating...

Page 5: ...Troubleshooting Codes 75 Uninstalling Your Scanner 76 Uninstalling the Scanner and One Touch Software 76 Uninstalling the PaperPort and OmniPage Software 76 To Install Another Driver 76 Xerox DocuMate...

Page 6: ...ox Before starting the scanner assembly and software installation please check the contents of the box to make sure that all parts are included If any items are missing or damaged contact the dealer w...

Page 7: ...ils Function button Selects the scan setting for the Simplex and Duplex buttons Press to cycle through the settings LED Number Shows the current scan setting for the Simplex and Duplex scanning button...

Page 8: ...are High Color 16 bit or True Color 24 bit or 32 bit Resolution set to at least 800 x 600 pixels To set your monitor s colors and resolution Open the Windows Control Panel Double click on Display the...

Page 9: ...the software your computer is running in each case you should allow the installation to proceed if that option is available Alternatively you can turn off the AntiVirus or AntiSpyware software before...

Page 10: ...plastic bag 2 Open the ADF cover and carefully remove any foam particles that may have gotten inside it 3 Align the tabs on the Input tray with the slots inside the scanner and slide the tray down int...

Page 11: ...uMate 162 Scanner User s Guide 5 Insert the pins on each side of the output tray into the holes on the scanner Flip open the extension on the output tray so it is fully extended 6 Proceed to Step 2 In...

Page 12: ...TE If the disc does not start check the following Make sure the disc drive s door is completely shut Make sure the disc was inserted in the drive in the proper direction label side up To launch the di...

Page 13: ...Installation 8 DocuMate 162 Scanner User s Guide 4 On the Main Menu select Install Products 5 Make sure the boxes for Nuance PaperPort and Scanner Driver are checked 6 Click Install Now...

Page 14: ...the installation will terminate and the PaperPort software will not be installed 4 Follow the instructions on screen to finish installing the PaperPort software 5 At the InstallShield Wizard Completed...

Page 15: ...ions TWAIN and ISIS The TWAIN and ISIS drivers are installed and you can scan from within TWAIN and ISIS scanning applications You will not be able to use the buttons on the scanner TWAIN Only The TWA...

Page 16: ...Select the option that looks best to you and click Next The Color Space setting sets the gamma value for the scanner so scanned items look good on your monitor 7 STOP when you see the Complete the in...

Page 17: ...ort on the scanner 2 Plug the power cord into the power supply and into a wall outlet 3 Now proceed to the next section Step 4 Connect the USB Cable and Turn on the Power NOTE Only use the power suppl...

Page 18: ...us light comes on and flashes indicating that the scanner is receiving power If you are using Windows XP or Windows Vista and have plugged the USB cable into a USB 1 1 port an information bubble may o...

Page 19: ...tallation by connecting your hardware window Click OK You can also click More to see a quick overview about accessing and navigating the One Touch Button Panel The scanner s status light is blue when...

Page 20: ...verts the vital contact information on business cards into a convenient searchable digital database that can be easily synchronized between PCs notebooks PDAs and PIMs OmniPage Pro OmniPage Pro provid...

Page 21: ...out a feature in the One Touch 4 0 software to link to Microsoft s SharePoint application This brief Mini Guide explains how to setup the SharePoint link in One Touch The One Touch VRS Mini Guide has...

Page 22: ...t the bottom right corner of the screen 2 Choose Check for Online Updates from the pop up menu 3 Follow the instructions on the screen and register your scanner by entering your scanner s serial numbe...

Page 23: ...computer screen Scanning from on screen One Touch Button Panel is the same as pressing a scanner button except you click an icon that represents the scanner button See Scan from the One Touch Button...

Page 24: ...nput and output trays are fully extended 2 Load the documents face down with the top of the pages inserted into the Automatic Document Feeder NOTE Always remove any staples or paper clips from documen...

Page 25: ...for a button means that the button is set up to archive the scanned item The scanner sends the scanned image directly to a folder without opening the image first in a Destination Application A questio...

Page 26: ...Automatic Document Feeder 2 Press the function button to select the scan setting you want 3 To scan a one sided document press the Simplex button To scan a two sided document press the Duplex button 4...

Page 27: ...nto the Automatic Document Feeder 2 Click on the One Touch icon in the Windows Notification Area at the bottom right corner of the screen The One Touch Button Panel opens and shows the first five on s...

Page 28: ...ion Application icon to start scanning Right click on a Destination Application icon to open the One Touch Properties The Detail View Left click on a Destination Application icon to start scanning RIg...

Page 29: ...r Changing a Button Setting 1 Click on an application name in the Select Destination list 2 Select a file format in the Select Format panel 3 Select a scanning configuration in the Select Configuratio...

Page 30: ...Select Destination The list of Destination Applications that One Touch can send a scanned image to so that this application opens immediately after scanning is complete The Destination Application Th...

Page 31: ...the scanned image See Selecting Options for a Button on page 39 for instructions on configuring the list of available destinations Properties button Displays a window for selecting properties for eac...

Page 32: ...he scanning resolution mode color black white or grayscale and a number of other settings To create a new configuration 1 Open the One Touch Properties window 2 Scroll through the applications in the...

Page 33: ...ly to the Black White mode Brightness refers to the lightness or darkness of the image Contrast is the range between the darkest and lightest portions of the image The greater the contrast the more di...

Page 34: ...paper guides on the scanner so the page is not skewed Skewed pages may not crop properly Reduce Moire Patterns Moire patterns are wavy rippled lines that sometimes appear on the scanned images of pho...

Page 35: ...matically remove a color from a scanned item Color filter applies to Black White or Grayscale Mode 2 Click on Apply to save the changes on the Page Settings tab 3 If there are no other settings you wa...

Page 36: ...nges to show the effects of the new settings Saturation the strength or purity of a color Hue the color your eyes see as reflected from the image Gamma controls the brightness of the midtone colors 3...

Page 37: ...opped around its edges to fit on the page Center image on page The image will be printed in the center of the page instead of at the top right corner Maintain aspect ratio The aspect ratio is the leng...

Page 38: ...lick the Storage Layout options you want All documents are in the root The scanned documents are saved in the root of the folder specified in the Storage Location Documents are put into folders by mon...

Page 39: ...K 3 Click OK to close the One Touch Properties window NOTE Your scanner comes with a number of configurations pre set at the factory To ensure that your scanner will always have a set of correct scan...

Page 40: ...an image file format for photos artwork or other documents that you want to save as images BMP and TIFF are standard image file formats generally used if you want to do additional image processing su...

Page 41: ...ted 3 Click OK or Apply on the One Touch Properties window Text Formats Selecting the text format option also selects OCR processing as an automatic step for scanning Therefore when you scan a documen...

Page 42: ...onverted Available with Microsoft Wordpad and Word Word Document The doc file format used by Microsoft Word Comma Delimited The csv file format used for database or spreadsheet data with fields when t...

Page 43: ...ch OmniPage Mini Guide located in the User Guides section on the installation disc Note that the OCR Options settings apply to all buttons If you change them for one button those changes apply to the...

Page 44: ...on your computer that can receive scanned images Select Destinations Individually choose the types of applications to include in the list of Destination Applications Check the boxes for the type of a...

Page 45: ...ant to save your scans to a network location that is not a mapped drive on your computer Create copies of scanned documents Images sent to a printer fax or eMail application are temporary files that a...

Page 46: ...ication 2 Click the Properties button PaperPort Properties These properties apply to PaperPort and are for designating the folder to receive your scanned items 1 Select the PaperPort folder where you...

Page 47: ...R settings boxes for the options you want Always send a file even when no text was found The scanned file is sent to the OCR reader even if the image does not appear to contain text Show message if te...

Page 48: ...Properties window 8 Click Refresh on the One Touch Properties window Image Documents Properties These properties apply to Microsoft Paint and other image processing applications 1 Click in the Color...

Page 49: ...into folders by month week or type Folders are created based on your selection month week or type and the scanned documents are saved in those folders 2 Click the Browse button to specify the locatio...

Page 50: ...need to change your email client or any other internet options click the Internet Options button The Windows Internet Options Control Panel opens Click the Programs tab and choose a new email client f...

Page 51: ...t to set to configure before scanning 3 Select the scan configuration Configure Before Scan 4 Right click on Configure Before Scan and choose an interface to use for configuring before scanning TWAIN...

Page 52: ...been set to use Configure Before Scan 3 The TWAIN interface will open 4 Choose the Options applicable to your scan batch 5 Click on the Scan button in the TWAIN interface 6 Your documents will be scan...

Page 53: ...te any scanned pages then select the correct Picture Type and restart the scanning No scanning stops but all pages scanned in this batch up to this point are not deleted and the TWAIN interface remain...

Page 54: ...pen the One Touch Properties window 2 Select a One Touch button to scan to a text editing application such as Microsoft Word Button 6 is preset as an OCR button 3 Select a text editing application in...

Page 55: ...files You can scan as a PDF file to the destination applications PaperPort Transfer to Storage Burn to CD eMail Adobe Acrobat and Adobe Acrobat Reader 4 Right click on the text format icon 5 Choose t...

Page 56: ...nd a Scan Configuration 5 Click OK 6 Now start scanning using the button you selected to use to scan and burn to a CD When scanning is finished a bubble message on the screen tells you that files are...

Page 57: ...plication You cannot choose a page format for this option because the Destination Application is not selected until after the scanning begins 3 Choose a Scan Configuration Click OK 4 Start scanning us...

Page 58: ...anning using the button you selected for scanning with the HTML format When scanning is finished the document is first converted to editable text using the OCR process then is converted into an HTML f...

Page 59: ...ng stored 1 Open the One Touch Properties window 2 Select Transfer to Storage as the Destination 3 Click the Properties button 4 In the Storage Location browse to the folder you want your scanned docu...

Page 60: ...to each button Setting up multiple folders for transfer to storage 1 Using Microsoft Windows create the folders that you want to use for storing scanned items 2 Open the One Touch Properties window 3...

Page 61: ...Browse button and select the folder you created for storing the scanned documents 9 Click OK The selected folder will now be set as the Storage Location such as Business Receipts 10 Click OK 11 Repeat...

Page 62: ...ns Scan to multiple storage folders 1 Insert the documents you want to scan to storage 2 Press the Destination Selector buttons on the scanner to get to one of the buttons set up for scanning to stora...

Page 63: ...ton Your scanner has a built in power saving feature that is set to power down after 15 minutes of idle time You can change the time before the scanner powers down from 1 minute to a maximum of 3 hour...

Page 64: ...can still uses the instructions in this User s Guide for scanning with your Xerox DocuMate 162 scanner To access the TWAIN interface from other software please refer to their user s guides Getting He...

Page 65: ...e options you would have selected for button 9 to open the TWAIN interface Open the TWAIN Interface from an Application Each TWAIN compliant software application has its own specific steps to open the...

Page 66: ...ts the scanning options available with your Xerox DocuMate 162 scanner 1 Adjust the paper guides for the width of the pages you re scanning 2 Insert the documents face down with their tops into the sc...

Page 67: ...dpi setting the sharper and clearer the scanned image However higher dpi settings take longer to scan and produce larger files for the scanned images Brightness Sometimes an image is scanned with the...

Page 68: ...page size Click this option to activate the Define button Then click the Define button to see the Define page size dialog box for selecting a specific page size Standard Click the menu arrow and choos...

Page 69: ...ion 1 Click the Xerox DocuMate 162 icon in the top right corner of the TWAIN interface The Device configuration window opens and shows the information about your scanner See the section Checking the H...

Page 70: ...s This section shows how to use Microsoft Paint to scan using the WIA interface but you can use PaperPort and other Windows applications as well To scan using WIA from Microsoft Paint 1 On the Windows...

Page 71: ...ne of the four sizing boxes on the corners of the previewed image Then drag the box to increase or decrease the size of the image 8 Preview the image again When you are satisfied with the image click...

Page 72: ...d Contrast Drag the sliders to the right or left to adjust the brightness and contrast of the scanned image The Contrast setting does not apply to the setting Black and White picture or text Resolutio...

Page 73: ...for instructions on scanning with the ISIS interface Accessing the ISIS Interface in QuickScan 1 Open the QuickScan software to access the ISIS driver scanning options Please note that you may see th...

Page 74: ...ADF feed mechanism if your documents do not feed easily into the ADF or several feed in at the same time 1 Wet a soft cloth with some Isopropyl rubbing alcohol 95 2 Open the Automatic Document Feeder...

Page 75: ...a replacement pad in the original scanner box and you can also order a new one See the Xerox DocuMate 162 Scanner Parts List on page 78 for ordering information To replace the ADF Pad assembly 1 Open...

Page 76: ...me A worn roller should be replaced to avoid damage to the scanner s internal parts However before replacing the roller you should clean it first as excessive dust on the roller will make it appear wo...

Page 77: ...sert the right end of the roller into its housing socket Make sure the lock tab is facing up and the lock flange is not obstructed If the gears on the end of the roller do not engage easily slightly r...

Page 78: ...r s power If the status light doesn t come on plug the power supply into another electrical outlet Did you restart the computer after installing the software If you didn t restart the computer it may...

Page 79: ...our computer and it is interfering with the installation of your Xerox DocuMate 162 scanner You may need to remove those other drivers and re install your Xerox DocuMate 162 scanner Please see the doc...

Page 80: ...Description Solution 0 The scanner is not communicating with the computer Make sure the USB cable is plugged in If the USB cable is plugged into a hub or keyboard try plugging it directly into the ba...

Page 81: ...o select and remove the Kofax VirtualReScan 4 10 and One Touch 4 0 ScanSoft OmniPage OCR modules from the installed programs list The One Touch 4 0 software and modules removed from your computer 6 Un...

Page 82: ...F 10 35 C without condensation Relative humidity 10 85 35 C without condensation Power adaptor DC Jack 24Vdc 2 0A 48W 100 240Vac ENERGY STAR and RoHS compliant Power consumption 48 Watts during operat...

Page 83: ...the following part names and numbers when ordering replacements for your scanner Part Name Part Number Input Tray 57 0112 000 Output Tray 57 0108 000 ADF Pad 57 0111 000 Roller Assembly 57 0113 000 U...

Page 84: ...pact the product certification Please contact your Xerox representative for more information Section 2 EMC This equipment has been tested and found to comply with the limits for a Class B digital devi...

Page 85: ...Service Department to arrange relocation of the copier to a location outside of your building Always locate the machine on a solid support surface that has adequate strength to support the weight of t...

Page 86: ...ot place objects on the power cable 8 Do not override or disable electrical or mechanical interlock devices 9 Do not push objects into slots or openings on the machine Electrical shock or fire may res...

Page 87: ...ct 2 Do not carry out any maintenance on this product which is not described in the customer documentation 3 Do not use aerosol cleaners The use of cleaners that are not approved may cause poor perfor...

Page 88: ...ut Xerox environmental programs visit www xerox com environment html If you are managing the disposal of your Xerox product please note that the product contains lamp s with mercury and may contain le...

Page 89: ...islation end of life electrical and electronic equipment subject to disposal must be managed within agreed procedures Energy Star for the USA Energy Program Compliance As an ENERGY STAR partner Xerox...

Page 90: ...ar dimensions of the original Postal Money Orders Bills Checks or Drafts of money drawn by or upon authorized officers of the United States Stamps and other representatives of value of whatever denomi...

Page 91: ...3 Exchequer bill paper or revenue paper 4 The public seal of Canada or of a province or the seal of a public body or authority in Canada or of a court of law 5 Proclamations orders regulations or appo...

Page 92: ...notes and cheques Bank and government bonds and securities Passports and identification cards Copyright material or trademarks without the consent of the owner Postage stamps and other negotiable inst...

Page 93: ...88 DocuMate 162 Scanner User s Guide...

Page 94: ...file format 37 D Destination Application 21 22 24 OCR 25 text file format 36 Destination Selector 21 Device Settings 32 Device Settings Tab 32 Document Management 39 documentation 3 dpi 67 Duplex 30...

Page 95: ...g 58 Preview button 66 Properties button 26 R Resolution 28 62 67 Rich Text Format 37 roller replacement 71 rtf file format 37 S saturation 31 scan from PaperPort 59 Scan Configuration 24 Scan Setting...

Page 96: ...DocuMate 162 Scanner User s Guide 91 Index W WIA 46 65 Windows Image Acquisition 65 Word Document 37 X xls file format 37...

Page 97: ...Index 92 DocuMate 162 Scanner User s Guide...

Page 98: ...05 0749 000a...

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