Xerox DocuColor 2240 User Manual Download

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Summary of Contents for DocuColor 2240

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Page 3: ...n Tray 5 Bypass 5 Paper Jams in the Duplex Unit 6 Paper Jams in the Finisher 6 Paper Jams on the Finisher Top Cover 6 Paper Jams on the Finisher Interface 7 Paper Jams on the Center Tray Exit 7 Docume...

Page 4: ...ii TABLE OF CONTENTS Resolving Output Quality Problems Using Basic Copying Added Features and Image Quality Tabs 16 Calling for Service 20 Fault Codes 21...

Page 5: ...can detect problems and display the corrective action on the screen This section describes the printer copier faults and how to perform the appropriate recovery procedure Sometimes you may not succeed...

Page 6: ...at the surfaces are hot To avoid injury proceed with caution when clearing the path Paper may jam in several areas inside the printer copier Behind the Top Cover Behind the Left Center Cover Behind th...

Page 7: ...the jammed paper in the direction of the feed out tray WARNING The fuser area is very hot Be careful when clearing a jam in this area 3 Remove the jammed paper NOTE If paper is torn check for any torn...

Page 8: ...er NOTE If paper is torn check for any torn pieces of paper inside the machine 3 Gently close the left center cover Paper Jams at the Bottom Left Cover This section describes how to clear paper jams t...

Page 9: ...tion describes how to clear paper jams that occur in Tray 5 Bypass 1 Inspect the paper feed entrance of Tray 5 Bypass and remove any jammed paper NOTE When two or more sheets of paper are loaded remov...

Page 10: ...de the machine 3 Close the duplex unit cover and lift up Tray 5 Bypass Paper Jams in the Finisher This section describes how to clear paper jams that occur inside the Finisher when the Finisher option...

Page 11: ...eck for any torn pieces of paper inside the machine 4 Close the top cover on the Finisher 5 Slide the Finisher back to the left Paper Jams on the Center Tray Exit 1 Move the Finisher to the right 2 Re...

Page 12: ...er cover NOTE Unlatch the document scanner cover completely to stabilize it Gently open the covers 2 Remove the jammed paper 3 Close the left cover of the DADF until you hear it click into place 4 Mak...

Page 13: ...the jammed paper 4 Gently return the DADF to the original position 5 Make sure that the document is not torn wrinkled or folded and load the document again following the instructions displayed NOTE A...

Page 14: ...aple cartridge check the inside of the Finisher for any remaining staples 5 Pull up the lever on the front of the staple cartridge 6 Remove the jammed staples together with the staple sheet NOTE When...

Page 15: ...istakenly removed the wrong toner cartridge and wishes to reinsert it Operator cannot reinstate a partially full toner cartridge after it has been removed Reinstall the toner cartridge using the follo...

Page 16: ...en Jobs cannot be programmed or copies made while some screens such as administration screens jam clearance screens or consumable status information screens are open Follow the directions on the infor...

Page 17: ...s may stick together at the holes Remove the paper from the Tray and fan the sheets to separate the joined sheets Multiple sheets feed from Tray 5 Bypass Paper and transparencies may stick together if...

Page 18: ...put blocks exit Ensure the first sheet of 11x17 inch output exits completely Copies originating from Tray 5 Bypass are skewed Jams may be occurring The paper guide on Tray 5 Bypass may not be set corr...

Page 19: ...image quality options When the Finisher is present the Center Output Tray can hold up to 200 sheets of 24 lb 90 gsm paper Empty the output tray when output approaches this limit to ensure continuous p...

Page 20: ...ugh images occur when copying a document that is on thin paper Select Background Suppression in the Preset Color Balance feature on the Image Quality tab To eliminate the unwanted show through images...

Page 21: ...sted solutions Select Background Suppression in the Image Quality Presets feature on the Image Quality tab Use the Border Erase feature on the Added Features tab to deliberately erase the unwanted col...

Page 22: ...the Sharpness Select the Text or Other Color Originals Maps option in the Original Type feature Ensure that the document is held flat on the Document Glass and that the Document cover DADF is closed a...

Page 23: ...select the Auto Center feature to eliminate the black when using the Duplex Automatic Document Feeder DADF Copies made from a newspaper a map or a photograph have background when Original Type is defi...

Page 24: ...l for service The numbers for calling for service are as follows United States 800 821 2797 Canada 800 821 2797 Be prepared to provide a complete description of the problem to the service operator Thi...

Page 25: ...size for the Tray or change the paper type priority setting 003 795 Cause The Reduce Enlarge ratio exceeds the setting range when the scanned document is enlarged reduced to the specified paper size R...

Page 26: ...ause Could not find the specified job template pool server Remedy Check the path name to the job template pool server 016 740 Cause Could not log into the job template pool server Remedy Check the log...

Page 27: ...rinting again If this does not remedy the problem print using Ensure Print 016 778 Cause Conversion of the scanned image was discontinued due to insufficient hard disk space Remedy Delete unwanted dat...

Page 28: ...cify the correct job template 016 788 Cause Failed to retrieve the file from the Web browser Remedy Refresh the browser page or restart the browser or turn the machine off then on again Try retrieving...

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