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Quick Reference Guide

Page 11-1

11Troubleshooting

General ......................................................... 11-2

Fault Clearance ............................................ 11-3

Xerox Welcome and Support Center ............ 11-4

Troubleshooting Tips..................................... 11-5

Summary of Contents for CopyCentre C35

Page 1: ...Quick Reference Guide 604P12740...

Page 2: ...e of all the capabilities of your device A Training and Information CD was supplied with your product The CD provides animated tutorials and interactive screens When installed on your network it will...

Page 3: ...from the software programs which are displayed on the screen such as icons screen displays looks etc Xerox The Document Company the digital X and all Xerox products mentioned in this publication are t...

Page 4: ...Introduction 1 9 Safety Notes 1 9 Environmental Compliance 1 11 ENERGY STAR 1 11 Environmental ChoiceM 1 11 Regulatory Information 1 12 FCC Part 15 1 12 ICES 003 1 12 US Regulatory Information for th...

Page 5: ...3 13 Customizing your Machine 3 14 Further Assistance 3 15 4 Copy 4 1 Copy 4 2 Basic Copying 4 3 Output 4 4 2 Sided 4 5 Reduce Enlarge 4 7 Paper Supply 4 8 Image Adjustment 4 10 Image Quality 4 11 Mo...

Page 6: ...20 Dial Directory Setup 5 23 Basic Faxing Server Fax 5 24 Dialing Options 5 25 Resolution 5 26 Sides Scanned 5 27 More Fax Features 5 28 Image Quality 5 29 More Image Quality 5 30 Original Input 5 31...

Page 7: ...es Scanned 7 10 Edge Erase 7 11 Original Input 7 12 Resolution 7 13 Output Format 7 14 Document Name 7 14 If File Already Exists 7 15 Document Format 7 16 Document Management Fields 7 17 Add File Dest...

Page 8: ...Watermark 9 6 10 Maintenance 10 1 Customer Replaceable Units 10 2 Cleaning the Machine 10 3 Further Assistance 10 4 11 Troubleshooting 11 1 General 11 2 Fault Clearance 11 3 Paper jams 11 3 Document...

Page 9: ...Page vi Quick Reference Guide...

Page 10: ...Welcome Introduction 1 2 Additional Resources 1 3 Conventions 1 4 Overview of Features at the Machine 1 6 Overview of Features at the Workstation 1 8 Safety 1 9 Environmental Compliance 1 11 Regulato...

Page 11: ...e offer additional information on the features and options available For additional assistance at the machine press the Help button If your machine is connected to the network use the CentreWare Help...

Page 12: ...ions available on your machine please refer to the Training and Information CD CD2 contained in the CD Pack delivered with your machine The Training and Information CD is intended for all users includ...

Page 13: ...o ways Long Edge Feed LEF Portrait When observed from the front of the machine paper or originals with the long edges to the left and right of the paper tray or document handler Short Edge Feed SEF La...

Page 14: ...round and white text Specification note Offers more in depth specification information relating to the machine For example L Tray 2 holds 500 sheets of 20lb substance 20 paper Weight ranges from 16 53...

Page 15: ...You can manipulate the appearance of the image on the output stock Shift the image to create margins for binding Automatically reduce enlarge or center your images Print multiple reduced images on a s...

Page 16: ...n electronic digital document which can be edited managed shared and distributed using a wide variety of software applications Fax Documents Optional The optional Embedded Fax service is a walk up fea...

Page 17: ...Options include 1 sided or 2 sided Stapled sets if you have a Finisher Resolutions up to 1800x1800 dpi Add standard or customized watermarks Secure Printing print your confidential document after you...

Page 18: ...tlet This is a safety feature To avoid risk of electric shock contact your electrician to replace the receptacle if you are unable to insert the plug into the outlet Never use an earthed adapter plug...

Page 19: ...rom the machine during any phase of the user operation The Center for Devices and Radiological Health CDRH of the US Food and Drug Administration implemented regulations for laser products on August 1...

Page 20: ...Power Mode from the last copy print out set at 15 minutes The time to switch to power save auto off sleep mode is set at 60 minutes from the last copy print out A more detailed description of these mo...

Page 21: ...nadian ICES 003 Cet appareil num rique de la classe A est conforme la norme NMB 003 du Canada US Regulatory Information for the Fax Kit option Fax Send Header Requirements The Telephone Consumer Prote...

Page 22: ...can damage telephone company equipment You not Xerox assume all responsibility and or liability for any damage caused by the connection of this machine to an unauthorized jack The REN is used to dete...

Page 23: ...ent consult your telephone company or a qualified installer Canadian Regulatory Information for the Fax Kit option This product meets the applicable Industry Canada technical specifications The Ringer...

Page 24: ...publicity purposes in connection with the campaign for the sale of such bonds Internal Revenue Stamps If it is necessary to copy a legal document on which there is a cancelled revenue stamp this may...

Page 25: ...n papers which bear any of the following information Registrant s earnings or income Registrant s dependency status Registrant s court record Registrant s previous military service Registrant s physic...

Page 26: ...Quick Reference Guide Page 2 1 2 Product Overview Introduction 2 2 CopyCentre C35 C45 C55 2 3 WorkCentre M35 M45 M55 2 5 WorkCentre Pro 35 45 55 2 7...

Page 27: ...ilable on conventional copiers combined with the added feature capabilities of the digital copier technology WorkCentre M35 M45 M55 A multi functional digital copier and printer WorkCentre Pro 35 45 5...

Page 28: ...C45 C55 Document Handler Document Glass under the Document Handler Control Panel Touch Screen and Numeric Keypad Offsetting Catch Tray Paper Trays 1 2 Bypass Tray Folds up when not in use High Capaci...

Page 29: ...no finishing option is selected or to the Stacker to collate stack staple and hole punch your output In addition a walk up off line stapler is also available Fitted instead of the Offset Catch Tray 2...

Page 30: ...5 M55 Document Handler Document Glass under the Document Handler Control Panel Touch Screen and Numeric Keypad Offsetting Catch Tray Paper Trays 1 2 Bypass Tray Folds up when not in use High Capacity...

Page 31: ...vailable Fitted instead of the Offset Catch Tray 2 Hole Punch and 3 Hole Punch Your finisher is delivered with either a 2 Hole Punch or a 3 Hole Punch kit depending on the selection made when the Fini...

Page 32: ...erview WorkCentre Pro 35 45 55 Document Handler Document Glass under the Document Handler Control Panel Touch Screen and Numeric Keypad Finisher Paper Trays 1 2 Bypass Tray Folds up when not in use Hi...

Page 33: ...and receive faxes at the same time Server Fax Enables users to send and receive hard copy faxes on a machine without a dedicated telephone line via a third party fax server Internet Fax Allows users...

Page 34: ...3 Loading Paper 3 4 Making Copies 3 5 Sending an Embedded Fax 3 6 Sending a Server Fax 3 7 Sending an Internet Fax 3 8 Scanning a Document to a File 3 9 Sending an E mail 3 10 Printing from a PC 3 11...

Page 35: ...settings Interrupt Temporarily stops the current job to allow a priority job to be run Pause Temporarily stops the current job Pound Indicates the dialing character or designates a group dial number A...

Page 36: ...the Power Saver Mode appropriate to its configuration If there are any jobs in the queue a second pop up screen is displayed To re activate the machine when in this mode touch a button on the touch sc...

Page 37: ...only 2 Load paper Paper must not be loaded above the fill line Close the tray NOTE For paper trays 1 and 2 ensure the guides are just touching the paper otherwise the size automatically detected may b...

Page 38: ...printed or blank colored sheets Image Shift Erasing edges and borders Build Job to apply different programming within a stack of documents Storing the programming for frequently run jobs Creating boo...

Page 39: ...include Adjusting the Resolution Faxing double sided originals Programming the size of the originals being scanned Image Quality adjustment Delaying the start time of a fax Adding a Cover Letter Send...

Page 40: ...orkCentre Pro at the same time however only one service can be enabled for use Fax Features include Adjusting the Resolution Faxing double sided originals Programming the size of the originals being s...

Page 41: ...originals Programming the size of the originals being scanned Image Quality adjustment Changing the default file format setting 1 Load the documents either in the Document Handler or on the Document...

Page 42: ...canning double sided originals Programming the size of the originals being scanned Changing the destination for the scanned image 1 Load the documents either in the Document Handler or on the Document...

Page 43: ...etting up a Public or Internal Address Book Adjusting the Resolution Scanning double sided originals Programming the size of the originals being scanned Image Quality adjustment 1 Load the documents e...

Page 44: ...Printing 1 or 2 sided Printing stapled sets if the machine has a Finisher Changing the printing Resolution Adding a Banner Sheet Adding a front cover Adjusting the Image Quality Adding a Watermark 1 S...

Page 45: ...ng is available Promoting deleting or releasing a job in the Print Queue Reviewing the status of your machine NOTE For more detailed information on using Internet Services please contact your System A...

Page 46: ...o the machine Network Accounting is used to track jobs completed over the network Contact your System and or Auditron Administration for further assistance 1 Internal Auditron Log on screen To Log On...

Page 47: ...et optimum performance from your machine The Tools facility is accessed using the Access button on the Control Panel Some of the settings within Tools are critical to the operation of the machine ther...

Page 48: ...nimated graphics provide additional information 3 Press the Machine Status button on the control panel Select Machine Details to display the machine serial number NOTE The serial number can also be fo...

Page 49: ...Page 3 16 Quick Reference Guide...

Page 50: ...Quick Reference Guide Page 4 1 4 Copy Copy 4 2 Basic Copying 4 3 Image Adjustment 4 10 Output Format 4 17 Job Assembly 4 26...

Page 51: ...your machine has been configured you may have to select All Services in the top right hand corner first This chapter contains information about the options available within Copy The tabs available for...

Page 52: ...to access Copy Touch any of the top level buttons to select a feature Multiple options can be selected for each copy job if required To view all the options for a feature select More Most feature scre...

Page 53: ...pling press and release the button on the top of the Finisher The green light will illuminate if the light is flashing the stapler is unavailable The Output Tray lowers to provide access to the staple...

Page 54: ...originals and rotates every second side image Use this option to create documents which can be read in a head to toe manner for example a calendar 2 2 Sided Use this option for 2 sided originals and 2...

Page 55: ...1 sided copies are required 2 1 Sided Rotate Side 2 This option produces 1 sided copies from 2 sided originals and rotates every second side image It should be used for head to toe orientation or cal...

Page 56: ...ize as the image on the original AUTO Proportionally reduces or enlarges the image on the copies based on the size of the original and the size of the selected output paper SET 25 400 200 Use this opt...

Page 57: ...lect the paper loaded in Tray 1 L Tray 1 holds 550 sheets of 20lb substance 20 paper Weight ranges from 16 53lb substance 16 53 Sizes range from 8 5 x 5 5 SEF to 11 x 17 SEF Tray 2 Use this option to...

Page 58: ...stance 16 53 The tray can be adjusted to hold either 8 5 x 11 or A4 LEF size paper Bypass Tray Use this option when feeding individual types of stock for example letterhead or labels for one off jobs...

Page 59: ...selected for each copy job if required The text next to the feature button called a Job Review Summary reflects the current settings for that feature A checked box indicates that this feature has bee...

Page 60: ...button To lighten the output select the up scroll button Background Suppression Use to automatically reduce or eliminate the dark background resulting from copying colored paper or newspaper originals...

Page 61: ...patterns within the image Use the scroll buttons to adjust the sharpness values from sharper to softer based on the quality of the input images Screen This option is preset at the factory to be on wi...

Page 62: ...against the rear edge of the document glass Do not close the Document Handler during the copying process if Auto Reduce Enlarge is selected HINT If necessary apply a little pressure to the centre of t...

Page 63: ...original that has become torn or frayed at the edges or that has hole punch staple or other marks Options Border Erase Erases equal amounts on all edges of the copies Up to 2 0 inches in 0 05in incre...

Page 64: ...Centre is selected the machine will scan the original twice Manual Platen Input Use this option to specify the dimensions of the document scanning region when scanning from the document glass There a...

Page 65: ...Shift Use to create a binding edge for the document The image can be adjusted up or down on the page and or shifted to the right or left Use the scroll buttons to adjust the amount of shift The image...

Page 66: ...for each copy job if required The text next to the feature button called a Job Review Summary reflects the current settings for that feature A checked box indicates that this feature has been modifie...

Page 67: ...the Bypass Tray Transparency jobs will be delivered single sided collated with no finishing The quantity can only be set to one for this feature Options Off The feature is switched off Blank Dividers...

Page 68: ...ge is folded a booklet will be created NOTE Your originals should be loaded Long Edge Feed LEF in the Document Handler with the output paper loaded Short Edge Feed SEF in the paper tray Options Off Th...

Page 69: ...r when using this feature Options Off The feature is switched off On Use to enable the Multi Up feature Multi Up On options are as follows NOTE The number of images will be limited by the minimum redu...

Page 70: ...e original image creating a mirror of the original This option is primarily used to change the position of a graphic Negative Image Use Negative Image to create copies that are the opposite of the ori...

Page 71: ...ferent tray than the copies HINT Covers and Inserts can be selected in the same job Options No Covers The feature is switched off Front Only Use this option to add a front cover to the copies Back Onl...

Page 72: ...K COVER Adds Blank covers to the copies 1 SIDED Places the first original in the job as the front cover image and the last image as the image on the inside back cover of the document 2 SIDED Places th...

Page 73: ...document where the inserts are to be placed A maximum of 40 insert sheets can be added to a document HINT Inserts and Covers can be selected in the same job NOTE This feature is not available with the...

Page 74: ...he page number of the first insert and select Add Insert The page number displays in the Insert Page as Side window If a page number is entered incorrectly use the Delete Last Insert option to remove...

Page 75: ...his feature has been modified from its initial default settings Most feature screens include three buttons to confirm or cancel your choices The Undo button resets the current screen to the default va...

Page 76: ...the Build Job feature Build Job Controls Offers options which can be selected when using Build Job Build Job Controls options are as follows END BUILD JOB Select this option after the last segment of...

Page 77: ...off On Use to enable the Sample Set feature One complete set of the job will be printed To print the remainder of the job press the Job Status button and select your job in the queue If the output is...

Page 78: ...function button Store or Recall Programming Options Job Number Use to scroll to a job number between 1 and 10 Store Programming Use this option to store the current programming selections If a job has...

Page 79: ...Page 4 30 Quick Reference Guide...

Page 80: ...Quick Reference Guide Page 5 1 5 Fax Fax 5 2 Basic Faxing Embedded Fax 5 3 Image Adjustment 5 8 Added Fax Features 5 12 Basic Faxing Server Fax 5 24 More Fax Features 5 28 Authentication Mode 5 33...

Page 81: ...normal telephone lines and will therefore be charged at telephone rates If the Basic Faxing screen looks like the one shown below with the Superfine option shown then Embedded Fax is enabled NOTE A se...

Page 82: ...rner first The tabs available for selecting Fax features are Basic Faxing Image Adjustment Added Fax Features HINT If the More Fax Features tab is displaying this can be selected to display all the Fa...

Page 83: ...cludes the recipients name fax number and transmission preferences for example the resolution and communication mode Individual and Group entries can be stored within the Send List The Group Directory...

Page 84: ...LITY DIGITS Identifies the different components of the fax number for example the dialing code 1234 56789 START MAILBOX SIGNALLING Pauses regular fax dialing and starts DTMF Dual Tone Multi frequency...

Page 85: ...mended for text documents It requires less communication time but does not produce the best image quality for graphics and photos Fine 200 x 200 dpi Recommended for line art and photos This is the def...

Page 86: ...ify whether the originals are single sided or double sided For 2 sided originals the orientation can also be programmed Options 1 Sided Use this option for originals that are printed on one side only...

Page 87: ...ed for each fax job if required The text next to the feature button called a Job Review Summary reflects the current settings for that feature A checked box indicates that this feature has been modifi...

Page 88: ...on To lighten the fax select the up scroll button Background Suppression Use to automatically reduce or eliminate the dark background resulting from scanning colored paper or newspaper originals NOTE...

Page 89: ...ts the size of the originals in the Document Handler Manual Platen Input Use this option to specify the dimensions of the document scanning region when scanning from the Document Glass There are sever...

Page 90: ...process HINT If necessary apply a little pressure to the centre of the book to flatten it during scanning Options Off The feature is switched off Right Page Faxes only the page on the right when look...

Page 91: ...the feature required Multiple options can be selected for each fax job if required Most feature screens include three buttons to confirm or cancel your choices The Undo button resets the current scree...

Page 92: ...e recipients Transmit Header Print Prints partial or full details of the transmission in the header of each page of your fax job Partial header details include the sending fax machine s telephone numb...

Page 93: ...to fit the paper size of the receiving fax machine Split across pages If this option is selected the receiving fax machine will either split the faxed document into two equal parts or print the majori...

Page 94: ...keyboard button to amend the recipient s name From Displays the sending machines local name Select the keyboard button to amend the sender s name Comment Use the up down buttons to move through the l...

Page 95: ...noise or when fax communications are susceptible to errors Super G3 33 6 kbps Determines the communication mode to be used based on the maximum capabilities of the remote machine The initial transmiss...

Page 96: ...or PM button NOTE Batch Send is a feature which is set up by your System Administrator It allows multiple fax jobs to be sent to the same destination during the same transmission session If sending a...

Page 97: ...ties completed on the machine DIAL DIRECTORY REPORT Lists all the numbers stored in the Dial Directory GROUP DIRECTORY REPORT Lists all the numbers stored within each group within the Group Directory...

Page 98: ...Mailbox Allows users to scan and store fax documents for polling Documents are stored in your mailbox and automatically sent to a remote fax machine when requested Print Mailbox Documents Allows you...

Page 99: ...comment select an empty entry from the comment list and select Edit Using the keyboard enter the comment you wish to store A maximum of 30 characters can be entered To delete a comment select the comm...

Page 100: ...must be entered prior to using Build Job Options Off The feature is switched off On Use to enable the Build Job feature Build Job Controls Offers options which can be selected when using Build Job Bu...

Page 101: ...they are able to retrieve the scanned document s Passcodes can be set up to control which machines have access to the documents stored Poll Remote Fax This option allows users to set up their machine...

Page 102: ...dual entries HINT This feature saves time when sending faxes to frequently used destinations Options Individual Use this option to set up individual fax destination names numbers and settings Group Us...

Page 103: ...d you may have to select All Services in the top right hand corner first The tabs available for selecting Fax features are Basic Faxing More Fax Features Touch any of the top level buttons to select a...

Page 104: ...list of telephone numbers entered to enable faxing to multiple locations The number on the Send List button will change indicating how many telephone numbers currently reside in the Send List Select...

Page 105: ...on reduces communication time Options Standard 200 x 100 dpi Recommend for text documents It requires less communication time but does not produce the best image quality for graphics and photos Fine 2...

Page 106: ...uble sided For 2 sided originals the orientation can also be programmed Options 1 Sided Use this option for originals that are printed on 1 side only 2 Sided Use this option for originals that are pri...

Page 107: ...the feature button called a Job Review Summary reflects the current settings for that feature A checked box indicates that this feature has been modified from its initial default settings Most featur...

Page 108: ...ton To lighten the fax select the up scroll button Background Suppression This option automatically reduces or eliminates the dark background resulting from colored paper or newspaper originals NOTE B...

Page 109: ...to the settings selected using the Image Quality option to further enhance the quality of your output Options Contrast Adjusts the difference between the image densities within the scanned image Shar...

Page 110: ...Input Use this option to specify the dimensions of the document scanning region when scanning from the document glass There are several dimensions that correspond to common document sizes and orienta...

Page 111: ...ountry or time zone The time to send is added to the job information sent to the fax server with the scanned image The Third Party Fax Server retains the fax for sending at the specified time This fea...

Page 112: ...n Scan to E mail Network Scanning Server Fax and Internet Fax There are two authentication modes available Network Authentication Requires your network login name and password If you do not have a net...

Page 113: ...Page 5 34 Quick Reference Guide...

Page 114: ...Quick Reference Guide Page 6 1 6 Internet Fax Internet Fax 6 2 Image Adjustment 6 6 Output Format 6 12 Authentication Mode 6 16...

Page 115: ...st be used For example anyone anycompany com Access to the Internet Fax features is gained using the Features button on the control panel Depending on the options enabled and how your machine has been...

Page 116: ...in the e mail The subject line can contain up to 248 characters and is displayed on the touch screen under the Edit Subject button Details Use this option to view the details of the selected recipient...

Page 117: ...tails that are relevant to your company and or you If configured your machine is able to support two types of e mail address books Public and Internal When an entry is made in To From or Cc the Addres...

Page 118: ...smith company com Smith John john smith company com The order in which the entries are sorted in the CSV file determines the order displayed in the Public Address Book at your machine Internal Addres...

Page 119: ...ed The text next to the feature button called a Job Review Summary reflects the current settings for that feature A checked box indicates that this feature has been modified from its initial default s...

Page 120: ...press the down scroll button To lighten the output press the up scroll button Background Suppression This option automatically reduces or eliminates the dark background resulting from colored paper o...

Page 121: ...ifferences between the image densities within the copy Select a lower setting to improve the copy quality of pictures Select a higher setting to produce more vivid blacks and whites for sharper text a...

Page 122: ...s the orientation can also be programmed Options 1 Sided Use this option for originals that are printed on 1 side only 2 Sided Use this option for originals that are printed on both sides 2 Sided Rota...

Page 123: ...e the best image quality for photos and graphics 300x300 Superfine Recommended for use with high quality text documents that are destined to pass through Optical Character Recognition OCR applications...

Page 124: ...l Platen Input Use this option to specify the dimensions of the document scanning region when scanning from the document glass There are several dimensions that correspond to common document sizes and...

Page 125: ...ture button called a Job Review Summary reflects the current settings for that feature A checked box indicates that this feature has been modified from its initial default settings Most feature screen...

Page 126: ...different file format than that set as the default Options Multi page Tiff Multi Page Tagged Image File Format One TIFF file containing several pages of scanned images PDF Portable Document Format Giv...

Page 127: ...and unconfirmed recipients Options Enabled Use this option to print a status report after the job has been sent Disabled Use this option to switch the feature off NOTE If the default setting for this...

Page 128: ...edit the default e mail message being transmitted with the job The message body is the text contained within the e mail and not the e mail subject line The message entered will only be available for t...

Page 129: ...Scan to E mail Network Scanning Server Fax and Internet Fax There are two authentication modes available Network Authentication Requires your network login name and password If you do not have a netwo...

Page 130: ...Quick Reference Guide Page 7 1 7 Network Scanning Scan 7 2 Network Scanning 7 3 Image Adjustment 7 7 Output Format 7 14 Refresh Destinations 7 18 Authentication Mode 7 19...

Page 131: ...several different elements that work together to create and deliver the scanned document to its final destination Refer to the CentreWare Network Scanning Services Pack delivered with the Scanning Se...

Page 132: ...scan job The tabs available for selecting Network Scanning features are Network Scanning Image Adjustment Output Format Refresh Destinations Touch any of the top level buttons to select a feature Mult...

Page 133: ...e defined within the template along with the template name Making Templates Templates can be created or changed using CentreWare Scan Services or CentreWare Internet Services Contact your System Admin...

Page 134: ...s or CentreWare Scan Services Template names starting with the symbol have been created using the CentreWare Internet Services Templates without the symbol are templates that have been created using C...

Page 135: ...plays information about the selected template Each time you select another template file this area will update to display information associated with the selected template NOTE Any changes made to the...

Page 136: ...lect the feature required Multiple options can be selected for each scan job if required Most feature screens include three buttons to confirm or cancel your choices The Undo button resets the current...

Page 137: ...button To lighten the output select the up scroll button Background Suppression This option automatically reduces or eliminates the dark background resulting from colored paper or newspaper originals...

Page 138: ...ols the differences between the image densities within the copy Select a lower setting to improve the copy quality of pictures Select a higher setting to produce more vivid blacks and whites for sharp...

Page 139: ...ided Use this option for originals that are printed on 1 side only 2 Sided Use this option for originals that are printed on both sides 2 Sided Rotate Side 2 Use this option for originals that are pri...

Page 140: ...unch staple or other marks Options Border Erase Erases equal amounts on all edges of your output image Up to 2 0 inches in 0 05 in increments can be erased Edge Erase Use to erase a specific amount fr...

Page 141: ...ons of the document scanning region when scanning from the document glass There are several dimensions that correspond to common document sizes and orientations Select a standard size or use Custom to...

Page 142: ...300x300x1 Recommended for use with high quality text documents that are destined to pass through OCR applications Also recommended for high quality line art or medium quality photos and graphics This...

Page 143: ...settings for that feature A checked box indicates that this feature has been modified from its initial default settings Most feature screens include three buttons to confirm or cancel your choices The...

Page 144: ...a unique name Append to Existing File Use this option to add the newly created scanned image file to an existing document with the same name as the document being scanned NOTE This option is not avail...

Page 145: ...late Options Tiff Tagged Image File Format A graphic file that can be opened in a variety of graphic software packages across a variety of computer platforms Multi Page Tiff Multi Page Tagged Image Fi...

Page 146: ...NOTE If your selected template does not contain any enabled fields the Document Management Fields button will not be available Add File Destination Use this feature to add file destinations to any te...

Page 147: ...sh Destinations Select the Refresh Destinations tab to access the Update Template List feature Touch the Update Template List button if the template has been recently created or modified The system au...

Page 148: ...within Scan to E mail Network Scanning Server Fax and Internet Fax There are two authentication modes available Network Authentication Requires your network login name and password If you do not have...

Page 149: ...Page 7 20 Quick Reference Guide...

Page 150: ...Quick Reference Guide Page 8 1 8 E mail E mail 8 2 Image Adjustment 8 6 Output Format 8 13 Authentication Mode 8 16...

Page 151: ...es button on the control panel Use the E mail tab to add and remove recipients and edit the subject line Depending on the options enabled and how your machine has been configured you may have to selec...

Page 152: ...ail Edit Subject Use this option to edit the default e mail subject The subject is the title of the e mail and not the text contained within the e mail The subject line can contain up to 248 character...

Page 153: ...e mail address no other details are available Address Books Address books contain a list of e mail addresses and details that are relevant to your company and or you If configured your machine is able...

Page 154: ...h valid CSV format file entries Smith smith company com Smith John john smith company com The order in which the entries are sorted in the CSV file determines the order displayed in the Public Address...

Page 155: ...ed The text next to the feature button called a Job Review Summary reflects the current settings for that feature A checked box indicates that this feature has been modified from its initial default s...

Page 156: ...oll button To lighten the output press the up scroll button Background Suppression This option automatically reduces or eliminates the dark background resulting from colored paper or newspaper origina...

Page 157: ...ifferences between the image densities within the copy Select a lower setting to improve the copy quality of pictures Select a higher setting to produce more vivid blacks and whites for sharper text a...

Page 158: ...1 Sided Use this option for originals that are printed on 1 side only 2 Sided Use this option for originals that are printed on both sides 2 Sided Rotate Side 2 Use this option for originals that are...

Page 159: ...ple or other marks Options Border Erase Erases equal amounts on all edges of your output image Up to 2 0 inches in 0 05 in increments can be erased Edge Erase Use to erase a specific amount from a spe...

Page 160: ...nput Use this option to specify the dimensions of the document scanning region when scanning from the document glass There are several dimensions that correspond to common document sizes and orientati...

Page 161: ...s is the default option 300x300x1 Recommended for use with high quality text documents that are destined to pass through Optical Character Recognition OCR applications Also recommended for high qualit...

Page 162: ...d The text next to the feature button called a Job Review Summary reflects the current settings for that feature A checked box indicates that this feature has been modified from its initial default se...

Page 163: ...at A graphic file that can be opened in a variety of graphic software packages across a variety of computer platforms Multi page Tiff Multi Page Tagged Image File Format One TIFF file containing sever...

Page 164: ...the Reply To feature to alter the default address to which replies to an e mail job can be sent Message Body Use this feature to edit the default e mail message The message body is the text contained...

Page 165: ...Scan to E mail Network Scanning Server Fax and Internet Fax There are two authentication modes available Network Authentication Requires your network login name and password If you do not have a netwo...

Page 166: ...Quick Reference Guide Page 9 1 9 Print Introduction to Print 9 2 Print Driver Features 9 3 Print Drivers 9 4...

Page 167: ...ers that accompany this printer NOTE More detailed information about printing is contained either in the print driver screens or in the electronic user guides that accompany the print drivers To acces...

Page 168: ...all its settings to the system default values The action of this button applies only to the current tab All other tabs remain unchanged Default All Resets options to default system values on the Pape...

Page 169: ...a specific feature please refer to the on line Help facility provided as part of the Print Driver software Paper Output Used to select options such as the job type and the output requirements The choi...

Page 170: ...advanced programming features for your print job Use the scroll arrows to move through the options Clicking on a plus symbol will display further choices Image Options Use the options available in th...

Page 171: ...a document and add watermarks Documents can be printed 1 Up 2 Up and so on up to 16 Up Booklets can also be created Use the Watermark option to display for example the word DRAFT or CONFIDENTIAL acros...

Page 172: ...Quick Reference Guide Page 10 1 10Maintenance Customer Replaceable Units 10 2 Cleaning the Machine 10 3 Further Assistance 10 4...

Page 173: ...rds that are fastened with screws You cannot maintain or service any of the parts that are behind these covers and guards Do NOT attempt any maintenance procedure that is NOT specifically described in...

Page 174: ...about maintaining other areas of your machine please refer to the Training and Information CD CD2 contained in the CD Pack delivered with your machine 1 Document Glass and Constant Velocity Transport...

Page 175: ...the Xerox Welcome and Support Center quoting the machine serial number 1 Press the Machine Status button on the control panel 2 The Machine Information screen will be displayed Select Machine Details...

Page 176: ...Quick Reference Guide Page 11 1 11Troubleshooting General 11 2 Fault Clearance 11 3 Xerox Welcome and Support Center 11 4 Troubleshooting Tips 11 5...

Page 177: ...llow the machine at least two hours to adjust to its new environment depending on the extent of the change Follow routine maintenance schedules for cleaning areas such as the Document Glass and Touch...

Page 178: ...will automatically be reprinted 2 Paper jams The fault screen will indicate the location of the jam Use the green handles and knobs indicated in the instructions displayed to remove the jammed paper E...

Page 179: ...Support Center will want to know the following information The nature of the problem the Machine Serial number the fault code if any plus the name and location of your company Locating the serial numb...

Page 180: ...means Document Handler Documents will not feed through the Document Handler Ensure that all staples or paper clips have been removed from the originals Ensure the Document Handler is not overloaded T...

Page 181: ...he fault persists remove the paper from the tray and load fresh paper fanning the edges of the paper first to separate the pages If the problem is not resolved check for obstructions where paper enter...

Page 182: ...e paper in the Bypass Tray with the seam side down Load non standard media in the Bypass Tray If the paper curls excessively flip the paper over in the applicable paper tray Finisher The Finisher does...

Page 183: ...Right or Right to Left The output is blank Ensure the originals are loaded either face up in the Document Handler or face down on the Document Glass in the top right position Streaks lines spots or bl...

Page 184: ...the quality of the originals set the input to Manual Platen Input close the cover and try again Ensure that the original is entirely flat against the Document Glass Missing characters on output Load f...

Page 185: ...tem Administrator Output does not reflect the selections made on the Touch Screen Press Clear All between jobs If a Save button displays on the touch screen ensure Save is selected after each selectio...

Page 186: ...3 B Basic Copying 4 3 Basic Faxing Embedded Fax 5 3 Server Fax 5 24 Booklet Creation Copy 4 19 Bound Originals Copy 4 13 Embedded Fax 5 11 Build Job Copy 4 26 Embedded Fax 5 21 C Cleaning the Machine...

Page 187: ...dian 1 14 US 1 12 Fax Reports Embedded Fax 5 18 Fax Sending Features Embedded Fax 5 12 FCC Part 15 1 12 Finisher Hole Punched 4 4 Off line Stapling 4 4 Stapling 4 4 Troubleshooting Tips 11 7 Further A...

Page 188: ...t Fax 6 12 Network Scanning 7 14 Output Quality Troubleshooting Tips 11 8 P Paper Handling Troubleshooting Tips 11 6 Paper Supply Copy 4 8 Paper Output Print 9 4 Polling Embedded Fax 5 22 Power Troubl...

Page 189: ...Embedded Fax 5 16 Stored Programming Copy 4 29 System Administration CD Additional Resources 1 3 T Template Destinations Network Scanning 7 5 Template Overview Network Scanning 7 4 Training and Infor...

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