Xerox Copycentre C118 User Manual Download

Page: 187 / 230

Fault Codes

Xerox CopyCentre/WorkCentre 118 User Guide

187

72xxxx

7201xx

Check the remote machine or the telephone line. If the error cannot be
resolved, contact the Xerox Welcome Center.

7203xx

74xxxx

7403xx

Check the remote machine or the telephone line. If the error cannot be
resolved, contact the Xerox Welcome Center.

76xxxx

7603xx

Check the remote machine or the telephone line. If the error cannot be
resolved, contact the Xerox Welcome Center.

7604xx

7605xx

7607xx

7608xx

7609xx

77xxxx

7704xx

Check the remote machine or the telephone line. If the error cannot be
resolved, contact the Xerox Welcome Center.

7705xx

78xxxx

7804xx

Check the remote machine or the telephone line. If the error cannot be
resolved, contact the Xerox Welcome Center.

7805xx

79xxxx

7904xx

Check the remote machine or the telephone line. If the error cannot be
resolved, contact the Xerox Welcome Center.

7905xx

790Bxx

7Axxxx 7A04xx

Check the remote machine or the telephone line. If the error cannot be
resolved, contact the Xerox Welcome Center.

7A05xx

7Cxxxx 7C01xx

Check the remote machine or the telephone line. If the error cannot be
resolved, contact the Xerox Welcome Center.

7C03xx

7C04xx

7C05xx

7Dxxxx 7D01xx

Check the remote machine or the telephone line. If the error cannot be
resolved, contact the Xerox Welcome Center.

7D03xx

7D04xx

7D05xx

7Fxxxx 7F01xx

Check the remote machine or the telephone line. If the error cannot be
resolved, contact the Xerox Welcome Center.

7F03xx

Code

Description and Corrective Action

Summary of Contents for Copycentre C118

Page 1: ...C118 M118 M118i WorkCentre CopyCentre User Guide 701P42721_EN...

Page 2: ...sequent editions of the documentation For the latest information go to www xerox com Products Subject To Ordinary Export Regulations An export of this product is strictly limited in accordance with La...

Page 3: ...16 Maintenance Information 17 Ozone Safety Information 17 For Consumables 18 Radio Frequency Emissions 18 Product Safety Certification 18 Regulatory Information 19 CE Mark 19 For FAX Function 19 Regu...

Page 4: ...d the Documents 49 2 Select the Features 51 3 Enter the Quantity 52 4 Start the Copy Job 52 5 Confirm the Copy Job in the Job Status 53 Stop the Copy Job 53 Copying Features 54 Paper Supply 54 Reduce...

Page 5: ...Overseas Communication 74 Delayed Start 74 Multiple Up 75 Priority Send 75 Recipient Print Sets 75 Direct Send 76 2 Sided Originals 76 Polling 77 Bulletin Board 78 Mailbox 80 Chain Dialing 80 On Hook...

Page 6: ...7 Accessing CentreWare Internet Services 98 Standard Features CentreWare Internet Services 98 Interface Options 98 Jobs 99 Job List 99 Job History List 100 Status 101 General 101 Trays 101 Consumables...

Page 7: ...9 Offset Stacking 130 Country Code ISO 130 Millimeters Inches 131 AB Series Inches 131 Auditron Administration 131 Copy Settings 133 Original Type 133 Lighten Darken 134 Paper Supply 134 Reduce Enlarg...

Page 8: ...trast 158 Create Delete 158 Speed Dial 159 Fax Program 160 Bulletin Board 161 Mailbox 162 10 Maintenance 165 Ordering Supplies 165 Cleaning the Machine 165 The Document Glass and Constant Velocity Tra...

Page 9: ...Exit 179 Troubleshooting Tables 179 Fault Codes 185 Output Quality 194 Xerox Welcome Center 194 12 Specifications 197 Machine Specifications 197 Document Size Detection Table 198 When Using the Copy F...

Page 10: ...10 Xerox CopyCentre WorkCentre 118 User Guide...

Page 11: ...the Xerox Welcome Center A local representative telephone number may have been provided when the product was installed For convenience and future reference please record the telephone number in the sp...

Page 12: ...tom of the paper facing the front and back of the document feeder When loading paper long edge feed into a paper tray place the paper with one of the long edges on the left hand side and one of the sh...

Page 13: ...n about cleaning the document glass refer to the Maintenance chapter on page 165 Paper Supply page 54 Warnings Warnings are statements that alert you to the possibility of personal harm For example WA...

Page 14: ...read the following instructions carefully before operating the product and refer to them as needed to ensure the continued safe operation of your product The safety and environment testing and perfor...

Page 15: ...lectrical outlet Always use materials specified for this product The use of other materials may result in poor performance and may create a hazardous situation Do not use aerosol cleaners they may be...

Page 16: ...set by government national and international agencies as a Class 1 laser product It does not emit hazardous light as the beam is totally enclosed during all phases of customer operation and maintenan...

Page 17: ...nical interlock devices Never operate the equipment if you notice unusual noises or odors Disconnect the power cord from the electrical outlet and contact your local Xerox Fuji Xerox Service Represent...

Page 18: ...in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the customer documentation may cause harmful interfere...

Page 19: ...ited or special mitigation measures taken WARNING This is a Class A product In a domestic environment the product may cause radio frequency interference in which case the user may be required to take...

Page 20: ...the product identifier that has the format US AAAEQ TXXXX The digits represented by are the REN without a decimal point e g 03 is a REN of 0 3 For earlier products the REN is separately shown on the...

Page 21: ...Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should make...

Page 22: ...invalidate its certification Regulatory Information for RFID This product generates 13 56 MHz using an Inductive Loop System as a radio frequency identification system device RFID This system is cert...

Page 23: ...orporation has determined that this product meets the Environmental ChoiceM guidelines for energy efficiency Environment Canada established the Environmental ChoiceM program in 1988 to help consumers...

Page 24: ...ILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE OpenSSL Copyright 1998 2003 The OpenSSL Project All...

Page 25: ...ollowing conditions are adhered to The following conditions apply to all code found in this distribution be it the RC4 RSA lhash DES etc code not just the SSL code The SSL documentation included with...

Page 26: ...anged i e this code cannot simply be copied and put under another distribution license including the GNU Public License Illegal Copies USA Congress by statute has forbidden the reproduction of the fol...

Page 27: ...on Papers that bear any of the following Registrant s information Earnings or Income Dependency Status Court Record Previous military service Physical or mental condition Exception United States milit...

Page 28: ...c officials charged with the duty of making or issuing certified copies thereof where the copy falsely purports to be a certified copy thereof 9 Copyrighted material or trademarks of any manner or kin...

Page 29: ...visit www xerox com environment html If your product is not part of the Xerox program and you are managing its disposal please note that the product may contain lead and other materials whose disposa...

Page 30: ...1 Before Using the Machine 30 Xerox CopyCentre WorkCentre 118 User Guide...

Page 31: ...d here visit the Xerox web site or contact your Xerox Sales Representative Identifying the Machine Components The following diagram shows the standard and optional components of the machine Configurat...

Page 32: ...he document to be scanned automatically Duplex Kit Allows you to make double sided copies For more information on how to make double sided copies refer to 2 Sided in the Copy chapter on page 58 Tray 1...

Page 33: ...4 Jobs in Memory Indicates there is data stored in the machine 5 Select Allows you to select options displayed on the screen Each press of the Select button moves you up one option 6 I J Use these bu...

Page 34: ...ter Determines any changed settings or entered values 20 Exit Returns to the previous screen without acquiring any changed settings or entered values 21 Collated Provides a quick way of using the sort...

Page 35: ...s lit for more than hour all stored documents will be deleted After charging for 30 hours the machine is able to keep stored documents for an hour NOTE Wait at least 20 seconds between powering the sy...

Page 36: ...perates in the following two modes Low Power Mode Sleep Mode NOTE If the active tray runs out of paper when printing and remains untouched or the tray is pulled out from the machine and remains out th...

Page 37: ...er to Power Saver in the Setups chapter on page 128 Changing the Default Time Settings This section describes how to change the default time settings such as Auto Clear Power Saver and Scanning Timer...

Page 38: ...ut the machine There are six mode buttons on the machine Copy Fax E Mail Log In Out Job Status Machine Status NOTE Depending on the configuration there may be three mode buttons on the machine Log In...

Page 39: ...ures refer to Fax chapter on page 61 E mail Use this button to access the optional E mail function used for sending e mails The E mail mode contains three screens which provide access to the E mail fe...

Page 40: ...the control panel 2 Press the I or J button to switch between screens 3 Press the Job Status button at any time to exit For more information refer to the following Current page 40 All Jobs page 40 Cu...

Page 41: ...iew the job attributes on the next screen Details Displays the job attributes You can cancel or eject the job from each screen using the Cancel or Eject options Machine Status Use this button to displ...

Page 42: ...rint Job Displays the error information of print jobs Select a job from the list using the Select buttons and select Details to view the job attributes on the next screen Consumables This screen allow...

Page 43: ...in numerical order of Speed Dial code Fax Program Prints detailed information for each Fax Program The list includes the program name the setting for each feature the recipient name and the Speed Dial...

Page 44: ...e latest 50 errors that occurred in the machine For Error code refer to Fault Codes in the Problem Solving chapter on page 185 Print Meter Prints information about the total printed pages and total nu...

Page 45: ...l Number 1 Select Billing Meter on the Machine Status screen using the Select button 2 Press the Enter button Serial No Displays the Serial Number of the machine Total Indicates the total number of pr...

Page 46: ...ze and settings of the PDF file to be printed PCL Paper Tray Select the paper tray to use for printing Paper Size Select the paper size for printing Bypass Size Select the paper size for Tray 5 bypass...

Page 47: ...o enable this feature you need to log in as the Key Operator and change the default setting of Auditron Mode from Off to On The Key Operator can change the password or account limits for copy print jo...

Page 48: ...he Enter button Recycled Paper The use of recycled paper in the machine benefits the environment with no degradation in performance Xerox recommends recycled paper with 20 post consumer content which...

Page 49: ...t areas are as follows Document feeder for single or multiple documents Document glass for single documents or bound originals NOTE The document glass cover will be fitted in the non document feeder c...

Page 50: ...e Originals on page 60 1 Before loading the documents into the document feeder ensure they are in good condition and remove all staples and paper clips 2 Insert the documents neatly into the document...

Page 51: ...CVT glass is the narrow strip of glass located at the left hand side of the document glass When documents are fed from the document feeder they pass over the CVT glass to scan the images into memory...

Page 52: ...about available Copy features refer to Copying Features on page 54 3 Enter the Quantity The maximum copy quantity is 99 1 Use the numeric keypad on the control panel to enter the number of copies req...

Page 53: ...Status button on the control panel to display the Job Status screen The queued copy job will be displayed If there is no copy job in progress the following message is displayed No Active Jobs Stop the...

Page 54: ...ailable paper trays are displayed on the screen together with the media size and the orientation preset for each tray When the paper tray is selected the paper type in the tray is displayed on the scr...

Page 55: ...he Setups chapter on page 131 1 Set the paper in Tray 5 bypass tray 2 Press the I or J button to switch between screens to display the required paper size 3 Select the required option 4 Press the Ente...

Page 56: ...e Enlarge using the Select button 3 Select the required option 4 Press the Enter button NOTE The Enlarge or Reduce button on the control panel provides a quick way of using this feature 100 Makes copi...

Page 57: ...ter button Auto Automatically selects the density level for copying documents Original Type This feature allows you to copy at the optimum image quality by selecting the original document type 1 Press...

Page 58: ...o one page If you select the option and press the Enter button to display the 4 Up screen you can select either Left Start Horizontal or Left Start Vertical for the layout of the images NOTE For 2 Up...

Page 59: ...de 2 Off and Rotate Side 2 On orientations Output This feature allows you to sort copy outputs when you make multiple sets of copies 1 Press the I or J button to display Output on the Copy screen 2 Se...

Page 60: ...Size Originals This feature allows you to load different size documents in the document feeder The document feeder must be used for this feature NOTE When you use this feature the width of the documen...

Page 61: ...oad documents using the document feeder or document glass When scanning a document in the form of sheet or multiple documents as a stack use the document feeder When scanning a document that is relati...

Page 62: ...how to select the scan size refer to Scan Size on page 70 NOTE The long page scan feature is only available when using the document feeder This feature allows you to scan up to 1000 mm 39 4 inches in...

Page 63: ...correct destinations Using the numeric keypad on the control panel Using Address Book refer to Address Book on page 66 Using Speed Dial refer to Speed Dial on page 67 Using One Touch Dial refer to On...

Page 64: ...ion before the power loss For example if the transmission of a 7 page document is interrupted when the sixth page of the document is being sent the machine sends all seven pages when the power is rest...

Page 65: ...lect Fax E mail using the Select button 6 Select Send using the Select button 7 Select the job to be canceled by selecting T or S 8 Select Details using the Select button 9 Select Stop Delete using th...

Page 66: ...button once When dialing manually you can delete the number one digit at a time using the C button Address Book Use this feature to quickly search and enter registered destinations and Fax Programs b...

Page 67: ...d Dial code 123 you need only to enter 123 to automatically dial that registered fax number You can register up to 200 Speed Dial codes When you register Speed Dial codes 001 036 their codes are autom...

Page 68: ...ission costs when the destinations are out of town or located in another country as you only need to send the document to the broadcasting machine The remote machine that broadcasts your document to m...

Page 69: ...page 80 On Hook page 81 1 Press the Fax button on the control panel 2 Press the I or J button to switch between screens 3 Select the required option Resolution The resolution affects the quality of t...

Page 70: ...phs with dark and light coloring and text are on the same image Lighten Darken This feature allows you to adjust the density of scanned images in five levels Use the Select buttons to lighten or darke...

Page 71: ...he Fax screen 2 Select Reduce Enlarge using the Select button 3 Select the required option 4 Press the Enter button 100 Scans and sends the document the same size as the original document Presets Allo...

Page 72: ...of the transmission that shows the transmission result The Key Operator specifies whether to print out a report when sending a fax to a single destination whether to print out a report when sending a...

Page 73: ...nding the document Confidential Receiving Received documents are stored in the mailbox set up in the machine in advance You can set the machine to accept only the documents with a correct F Code and o...

Page 74: ...to display Overseas Comm on the Fax screen 2 Select Overseas Comm using the Select button 3 Select On to enable the feature using the Select button Delayed Start This feature allows you to set the st...

Page 75: ...top priority If multiple Priority Send documents exist the one which is specified first is transmitted first 1 Press the I or J button to display Priority Send on the Fax screen 2 Select Priority Send...

Page 76: ...button on the control panel provides a quick way of using this feature 2 Sided Originals When using the DADF use this feature to specify whether the documents are single sided or double sided and to...

Page 77: ...g Allows you to store a document in memory so a remote machine can poll your machine Only one document can be stored for polling This option cannot be used if another document is already stored for se...

Page 78: ...ress the Enter button Bulletin Board This feature enables remote machines to freely browse documents on the bulletin boards on the machine You or remote machines can post retrieve print or delete the...

Page 79: ...y selecting Cancel using the Select button 1 Select Browse Fax In on the Bulletin Board screen using the Select button 2 Select the required option 3 Change the settings if required Bulletin Board Scr...

Page 80: ...he list 4 Enter a password for the mailbox 5 Perform the necessary operations Print Prints the documents in the selected mailbox Delete All Deletes all of the documents in the selected mailbox Chain D...

Page 81: ...the other party answers using line monitor The line monitor volume can be set by the Key Operator For more information refer to Line Monitor in the Setups chapter on page 129 1 Press the Manual Dial...

Page 82: ...4 Fax 82 Xerox CopyCentre WorkCentre 118 User Guide...

Page 83: ...uments The following steps explain how to load documents using the document feeder or document glass When scanning a document in the form of sheet or multiple documents as a stack use the document fee...

Page 84: ...ter on page 205 NOTE The document glass cannot automatically detect the document width less than A4 SEF 202 mm such as post card and A5 SEF When you load a document with a width less than A4 SEF selec...

Page 85: ...on page 89 Using One Touch Dial refer to One Touch Dial on page 89 1 Specify e mail destinations by entering addresses using the alphanumeric keypad on the control panel You can send a document as an...

Page 86: ...ge 40 Stop the E mail Job Follow the steps below to manually cancel an activated e mail job 1 Press the Stop button on the control panel to cancel the current e mail job 2 If required press the Job St...

Page 87: ...panel 1 Press the I or J button to display E mail Address on the E mail screen 2 Select E mail Address using the Select button 3 For Entry Mode select Alphabet or Number using the Select button 4 Ent...

Page 88: ...Index to find the one you want For more information on how to register Speed Dial codes and Fax Programs refer to Speed Dial in the Setups chapter on page 159 1 Press the Address Book button on the c...

Page 89: ...gister Speed Dial codes refer to Speed Dial in the Setups chapter on page 159 1 Press the Speed Dial button on the control panel 2 Enter a 3 digit code NOTE If the 3 digit code entered is correct the...

Page 90: ...e I or J button to switch between screens 3 Select the required option Resolution Use this feature to select the resolution for scanning documents 1 Press the I or J button to display Resolution on th...

Page 91: ...g the Select button 3 Move T on the screen by selecting Darken or Lighten using the Select button to select the density level 4 Press the Enter button Scan Size Using this feature the size of the docu...

Page 92: ...e same size as the original document Presets Allows you to select from the preset reduction enlargement ratios File Format This feature allows you to select the file format to save scanned data 1 Pres...

Page 93: ...a report only when transmission fails OFF Never prints a report On Always prints a report no matter how the transmission ends 2 Sided Originals When using the DADF use this feature to specify whether...

Page 94: ...ok using the Select button on the Sender screen 2 Select the required address by selecting T or S using the Select button 3 Press the Address Enter Next button The specified address is indicated by an...

Page 95: ...ions on installing the print driver refer to the documentation in the CentreWare CD ROM When you select the machine as the printer the associated print screen is displayed on the PC Select the Print m...

Page 96: ...that contain blank pages Draft Mode Prints the text and graphics in gray rather than black thus reducing the amount of toner used UNIX and Macintosh Information about print features for UNIX and Macin...

Page 97: ...Administration Guide Some of the CentreWare Internet Services features will have restricted access Contact the Key Operator for further assistance NOTE This service is not available on a machine wher...

Page 98: ...Ware Internet Services CentreWare Internet Services enables you to display configure and change the current status or settings of the machine through a web browser on a computer instead of the control...

Page 99: ...Left Panel click Job List to view the list of active jobs or click Job History List then Job History Report to view the list of completed jobs Job List This page displays the list of active jobs bein...

Page 100: ...user that has sent the job Job Status Displays the status of the job Job Type Displays the type of job Pages Displays the number of pages printed Output Destination Displays output destination detail...

Page 101: ...Refresh Status and Reboot buttons Click the Refresh Status button to display the latest information Trays This page displays the status of the paper tray and output tray Paper Tray Trays Lists the av...

Page 102: ...oner becomes low replace with a new toner cartridge Properties This page allows you to view and set the machine properties These include the machine details and configuration the CentreWare Internet S...

Page 103: ...item Serial No Indicates the serial number of the machine This is a display only item Name Enter the name of the machine Location Enter the location of the machine Contact Person Enter the name of the...

Page 104: ...e default name is admin and default password is x admin Address Book Allows you to make detailed settings as follows Speed Dial Displays the Speed Dial code This is a display only item Address Type Al...

Page 105: ...an e mail notice for users whose domains are not registered in the permitted domains Next Notice Date Displays the next transmission date Mail Recipient Settings Allows you to specify up to three rec...

Page 106: ...rts refer to the System Administration Guide Parallel Select the check box to enable USB Select the check box to enable EtherTalk Select the check box to enable SMB Select the check box to enable You...

Page 107: ...matically ejected if no data is sent to the printer Adobe Communication Protocol This is only displayed when PostScript is enabled Select one of the following options Normal Select this when the commu...

Page 108: ...ode Enable Auto Master Mode to allow the machine to become the domain master browser at startup if there is no master browser in the workgroup This allows computers in the workgroup to access the mach...

Page 109: ...to enable disable the automatic detection of the SLP directory agent TCP IP This page allows you to configure the following TCP IP settings Host Name Enter the host name Up to 32 characters including...

Page 110: ...ter Allows you to limit the IP address used for receiving print data when TCP IP is enabled Click Edit for more details about this setting The Key Operator name and password are required to log in for...

Page 111: ...sion fails UPnP This page allows you to configure the UPnP protocol Port Number Enter the port number 80 or between 8000 and 9999 that receives requests from the browser SSDP Allows you to configure t...

Page 112: ...ed from the host device PostScript Sets PostScript as the printer language PCL Sets PCL as the printer language PJL PJL is a command independent of printer languages Specify the printer language to us...

Page 113: ...e page Font Allows you to select the required font from the list of fonts available Font Size Allows you to specify the font size within the range of 4 00 50 00 points in 0 25 point increments Font Pi...

Page 114: ...n the range of 512 KB 32 MB 32768 KB in 256 KB increments Off Enter a value within the range of 64 1024 KB in 32 KB increments NetWare Enter the print page buffer of NetWare within the range of 64 102...

Page 115: ...pport web site The Left and Right Panel on this page contain the following information Left Panel Machine information is listed here Details include the Name IP Address Product Name and Status of the...

Page 116: ...7 CentreWare Internet Services 116 Xerox CopyCentre WorkCentre 118 User Guide...

Page 117: ...es and media types for each tray refer to Supported Paper Sizes on page 121 and Supported Paper Types on page 123 For information on the acceptable range of paper sizes and capacity for each tray refe...

Page 118: ...h plain paper Tray 2 3 and 4 can be loaded with a variety of different media stock When changing the type of stock in the tray refer to Supported Paper Types on page 123 For more information about rep...

Page 119: ...entical to the paper stock loaded 1 Load the paper neatly into Tray 5 bypass tray making sure that the paper stack is in the center of the tray and that the print side is facing downward Tray 5 bypass...

Page 120: ...to On for Auto Tray and target trays and priorities must be specified For more information refer to Auto Tray Switch in the Setups chapter on page 136 and Tray Priority in the Setups chapter on page 1...

Page 121: ...05 X O X X O X X O X B6 SEF 128 5 182 X O X X O X X O X 5 5 8 5 SEF 139 7 215 9 X O O X O O O O O 5 5 8 5 LEF 215 9 139 7 X O X X O X X O X A5 SEF 148 210 O O O O O O X O O A5 LEF 210 148 X O X X O X...

Page 122: ...velope LEF 229 162 X O X X O X X O X Commercial 10 Enve lope LEF 241 3 104 8 X O X X O X X O X Paper Size Tray 1 4 Tray 5 Bypass Tray Duplex Kit Width Not available 89 to 297 mm 3 5 to 11 7 Not availa...

Page 123: ...hen paper curls or other printing problems occur due to high temperature in the fuser unit when it sets toner on the paper If you select Label Heavyweight 1 or Heavyweight 2 load the paper LEF If load...

Page 124: ...8 Paper and Other Media 124 Xerox CopyCentre WorkCentre 118 User Guide...

Page 125: ...h as mailboxes and Address Book and configuring the Auditron settings 1 Press the Log In Out button on the control panel NOTE If the Auditron feature is enabled press the J button to select System Set...

Page 126: ...ol panel NOTE The default Key Operator password is 11111 To change the password refer to Change Password on page 133 3 Select Confirm using the Select button or press the Enter button 4 Select the req...

Page 127: ...31 AB Series Inches page 131 1 Select Common Settings on the System Settings screen using the Select button 2 Press the Enter button 3 Select the required option using the Select button 4 Press the En...

Page 128: ...ument using the document glass the machine displays the screen that can select whether or not to scan the next document This feature allows you to specify the period of time the machine displays the s...

Page 129: ...hook dialing Refer to On Hook in the Fax chapter on page 81 Notification Tone Use this feature to cause the machine to display a message before entering the Low Power Mode or clearing the settings Au...

Page 130: ...and time format for the printer feature must be specified separately Refer to Machine Clock on page 143 NOTE Before changing the country code be sure to the following The phone line and network cable...

Page 131: ...rder of the first two screens the AB Series screen and the Inches screen of the Paper Size screens For more information refer to Paper Size screen in the Copy chapter on page 55 AB Series Selects to d...

Page 132: ...ccount Reset Acc Limit Resets the upper limits imposed on the number of prints for all accounts Reset Impressions Resets the total number of prints counted for all accounts Delete All Accounts Deletes...

Page 133: ...account Copy Settings Refer to the following pages for the procedures for copy settings which includes programming the default settings for the following features Original Type page 134 Lighten Darke...

Page 134: ...opy documents that contain photographs only Lighten Darken Use this feature to adjust the density when Lighten Darken set to Auto for copying documents or specify the default density for copying docum...

Page 135: ...nd then enter the reduction or enlargement ratio using the numeric keypad on the control panel 2 Sided Use this feature to specify the default setting to automatically make double sided copies from si...

Page 136: ...aper type to be loaded in Tray 2 3 and 4 After selecting one of these trays pressing the Enter button allows you to select the paper type Auto Tray Switch Use this feature to enable Auto Tray Switchin...

Page 137: ...ngs page 142 Printer Settings page 143 Allocate Memory page 145 Initialize Delete Data page 146 Software Option page 146 1 Select Print Settings on the System Settings screen using the Select button 2...

Page 138: ...until automatically ejecting the remaining data in the memory of the machine when data is not being received Any time can be specified within the range 5 to 1275 seconds in 5 second increments Bi dir...

Page 139: ...ble or Disable the port status of SMB Transport Protocol Specify the transport protocol to be used for SMB Select TCP IP NetBEUI or both Print Mode Specify the method used to process print data applie...

Page 140: ...o is selected the machine automatically detects the print language of the data received then interprets and prints the data correctly When PCL or PS is selected the data received from the PC is proces...

Page 141: ...to Enable or Disable the port status of SNMP Transport Protocol Specify the transport protocol to be used for SNMP Select UDP IPX or both Community R 1 Enter the community name for retrieving the mana...

Page 142: ...3 Ethernet 802 2 or Ethernet SNAP When Auto is selected the frame type is automatically specified Filter IP Filter Specify whether or not to restrict acceptance of printing by the IP address When On i...

Page 143: ...output it at the beginning of at the end of or at the beginning and end of the document Banner Sheet Tray Specify which tray Tray 1 to 4 outputs the banner sheet Machine Clock Set the date year month...

Page 144: ...e the paper tray is selected based on the settings in Tray Priority If you set Not Selected for a paper type the tray loaded with the paper type will be excluded from the targets of auto tray selectio...

Page 145: ...l enables the entry of decimals 4 Press the Enter button The selected option is indicated by an asterisk PS Specify the memory capacity used for PostScript within the range of 8 00 to 96 00 MB in 0 25...

Page 146: ...he settings of the machine to be retained even when power is off When initializing the NVM memory the specified value for each item resets to the factory default values clearing all user settings Pres...

Page 147: ...ric keypad on the control panel Press the C button to clear the previous value The date and time settings for the printer feature must be specified separately Refer to Machine Clock on page 143 Next M...

Page 148: ...e to switch the character type using the Select button and enter the name up to 40 characters using the alphanumeric keypad To complete specifying the name press the Enter button Send Header Specify w...

Page 149: ...itted without reducing the image size by rotating the image orientation Redial Specify the maximum number of redial attempts 0 to 15 and redial intervals 1 to 15 minutes Administrator Transfer Manages...

Page 150: ...ction therefore the auto reduction feature is performed in the range of the selected minimum ratio or more If 100 is selected the document image is not reduced or may be split into multiple pages depe...

Page 151: ...ow a received fax is to be processed by the machine Save Saves a received fax on the machine Transfer Forwards a received fax to a specified destination You can select the fax number of the destinatio...

Page 152: ...ted you can specify the fax number using the One Touch Dial button or Speed Dial code Print Prints out a received fax immediately F Code Enter an F Code up to 20 digits using 0 to 9 and using the alph...

Page 153: ...alue of this feature Fax Receiving Mode Specify whether the machine should start receiving a fax with or without your intervention Auto Receive Automatically starts receiving a fax after the specified...

Page 154: ...ns NOTE When the report output is disabled for reasons such as paper out the machine stores and retains the information until the output is enabled However only up to 96 of the latest transaction info...

Page 155: ...only 400dpi Text Specifies a 400 dpi resolution for documents that contain text only 600dpi Text Specifies a 600 dpi resolution for documents that contain text only 200dpi Photo Specifies a 200 dpi re...

Page 156: ...ios for scanning documents Scan Size Use this feature to specify the default scanning area When you select a different size from the original documents will be scanned according to the selected size r...

Page 157: ...n If you select Undelivered the machine prints a report only when transmission fails Multiple Destination Configure the setting to be used when sending e mail to multiple destinations If you select Un...

Page 158: ...te contrast level Darker Increases the contrast level by one step Lighter Decreases the contrast level by one step Create Delete This section describes how to register various items such as the Addres...

Page 159: ...g the alphanumeric keypad on the control panel Index Enter the index used to search the recipient name in Address Book F Code Select whether to use F Code or not When transmitting with an F Code enter...

Page 160: ...the features used to send faxes You can always send faxes using the same conditions of transmission by recalling the program using One Touch Dial or Speed Dial In addition to the information of the f...

Page 161: ...gistered Fax Program 1 You can also use symbols as well as text and numbers Select Alphabet for Entry Mode press the button to display a list of symbols then select a symbol using the Select button Bu...

Page 162: ...de press the button to display a list of symbols then select a symbol using the Select button Mailbox This feature allows you to create mailboxes for saving confidential incoming fax documents Up to 1...

Page 163: ...word for authentication when receiving the document from remote machine to the mailbox Delete Deletes the selected mailbox 1 You can also use symbols as well as text and numbers Select Alphabet for En...

Page 164: ...9 Setups 164 Xerox CopyCentre WorkCentre 118 User Guide...

Page 165: ...he machine may not be at its optimum level Use the drum toner cartridge recommended for this product Cleaning the Machine Proper maintenance is important for the smooth operation of any equipment The...

Page 166: ...Output Trays Use a cloth moistened with water to clean the document feeder output trays paper trays and the outside areas of the machine Replacing the Drum Cartridge The drum cartridge is a customer...

Page 167: ...the new cartridge is the correct one specified for the machine Recycling the Drum Cartridge The drum cartridge is designed to be re manufactured To recycle used drum cartridges return them to Xerox i...

Page 168: ...position as shown and using the handle slide it into the machine until it clicks 4 Pull out the cartridge tape completely without breaking it 5 Push the cartridge again so that it is correctly placed...

Page 169: ...0 pages the screen will display a message stating that the cartridge needs to be replaced When ordering a new cartridge use the following table to determine the correct reorder code for your machine R...

Page 170: ...e New Toner Cartridge 1 Remove the new toner cartridge from the box 2 Shake the cartridge up and down about 5 times gently to loosen up the toner inside 3 Place the cartridge in position as shown and...

Page 171: ...appropriate solution as described Also refer to the fault codes displayed on the screen in the Machine Status mode Refer to Fault Codes on page 185 for an explanation of some of the fault codes and co...

Page 172: ...sure that none remain inside If a paper jam message is displayed again paper is probably jammed at another location Clear this by following the message on the screen When you have finished clearing a...

Page 173: ...in the Specifications chapter on page 197 Protect unused media by storing it in its wrapper on a flat surface The orientation of the media in the paper tray must match the orientation of the document...

Page 174: ...ss tray Green Lever A2 1 Open Tray 5 bypass tray if necessary and then open Cover A while lifting up the release lever 2 If the jammed paper is inside the fuser unit lower the green lever A2 in the di...

Page 175: ...over B while lifting up the release lever 2 Remove the jammed paper 3 Close Cover B until it latches NOTE Firmly press the center of the cover when closing it Paper Jams in Cover C Follow the steps be...

Page 176: ...while lifting up the release lever 3 Remove the jammed paper inside the duplex kit 4 Close Cover D until it latches 5 Close Tray 5 bypass tray Paper Jams in Exit Follow the steps below to clear paper...

Page 177: ...5 Bypass Tray Follow the steps below to clear paper jams in Tray 5 bypass tray 1 Remove the jammed paper in Tray 5 bypass tray Document Jams If a document jams in the document feeder the machine stops...

Page 178: ...the document feeder tray Refer to Paper Jams in the Document Exit on page 179 3 If a document jams under the inner cover while using the DADF pull up the lever to open the inner cover 4 Remove the ja...

Page 179: ...t up the document feeder tray in the direction as shown 3 Remove the jammed document slowly while holding the document feeder tray 4 Close the document feeder tray and then close the document feeder c...

Page 180: ...to 5 minutes after powering off the machine may make a squealing noise This is not cause for concern since various components within the machine are still powering off The document will not feed thro...

Page 181: ...ary and press the Start button to restart the job While outputting a copy job the machine displays a message that prompts you to load paper Load the correct sized paper in the selected tray The scanne...

Page 182: ...creen message for replacement is displayed Streaks solid or dotted lines or spots Clean the document glass CVT glass the narrow strip of glass located at the left hand side of the document glass the a...

Page 183: ...s large areas of solid density adjust the Lighter Darken feature for the contrast Light copies when scanning glossy shiny or coated documents through the document feeder Use the document glass instead...

Page 184: ...reen Jams in the document feeder Open the document feeder and check that no paper or objects are inside Check that the document feeder cover on the document feeder is firmly closed Refer to Document J...

Page 185: ...ormation to check the error status Refer to Fault Codes on page 185 The machine will not answer incoming calls Select Auto Receive on the Fax Receiving Mode screen Refer to Fax Receiving Mode on page...

Page 186: ...stered for speed dialing do not contain any of these characters 09xxxx Incompatibility errors For example if you are retrieving a document from a remote machine the document may not be ready Ask the o...

Page 187: ...machine or the telephone line If the error cannot be resolved contact the Xerox Welcome Center 7805xx 79xxxx 7904xx Check the remote machine or the telephone line If the error cannot be resolved cont...

Page 188: ...ne If the error cannot be resolved contact the Xerox Welcome Center 9709xx 98xxxx 9808xx Check the remote machine or the telephone line If the error cannot be resolved contact the Xerox Welcome Center...

Page 189: ...and on If the error cannot be resolved contact the Xerox Welcome Center B7xxxx Turn the power off and on If the error cannot be resolved contact the Xerox Welcome Center E1xxxx Turn the power off and...

Page 190: ...med Open the document feeder cover and remove the documents S10021 The document has jammed Open the document feeder cover and remove the documents S10022 The long page document has jammed Open the doc...

Page 191: ...Lower the resolution the printer driver Increase the size of the print page buffer Add on memory 016 709 An error occurred while ART EX processing Instruct the machine to print again 016 719 There is...

Page 192: ...ng Contact the Key Operator 016 759 The maximum number of copies has been reached Contact the Key Operator 016 760 An error occurred during PostScript processing Take one of the following actions Set...

Page 193: ...ocument again 081 720 722 An error occurred in the machine Turn the power off and then back on after the screen on the control panel is off 081 721 User cancels the process of the job C1 3 C2 2 C2 3 C...

Page 194: ...3 Visit our Customer Web Site at www xerox com or contact the Xerox Welcome Center Please have your serial number at hand when contacting Xerox H1 2 H1 3 H1 4 H2 7 H3 1 H4 1 H4 2 H4 3 H4 4 H7 3 H7 4...

Page 195: ...ps below to look up the serial number of the machine 1 Press the Machine Status button on the control panel 2 Select Billing Meter on the Machine Status screen using the Select button and press the En...

Page 196: ...11 Problem Solving 196 Xerox CopyCentre WorkCentre 118 User Guide...

Page 197: ...es Representative Machine Specifications Hardware Configuration Processor rack with scanner cabinet with a paper tray and a bypass tray NOTE The previous hardware configurations are for the standard m...

Page 198: ...fax and e mail jobs the machine automatically selects the nearest standard size For more information refer to Document Size Detection Table on page 198 Document Glass Paper Sizes Max 301 W 431 8 mm Au...

Page 199: ...s Size Width mm Length mm Document Feeder Document Glass Document Feeder Document Glass Document Feeder Document Glass A6 SEF 105 148 X X X X X X B6 SEF 128 5 182 X O X X X O 1 5 5 8 5 SEF 139 7 215 9...

Page 200: ...le Size in Sending mm Detectable Not Detectable Size in Sending mm A6 SEF 105 148 X Not loaded X 210 420 X Not loaded X 215 9 431 8 X Not loaded X 215 9 431 8 B6 SEF 128 5 182 X Not loaded X 210 420 X...

Page 201: ...EF Legal O 215 9 355 6 8 5 14 SEF Legal O 215 9 355 6 8 5 14 SEF Legal B4 SEF 257 364 O 257 364 B4 SEF O 257 364 B4 SEF O 257 364 B4 SEF X 257 431 8 O 257 364 B4 SEF X 257 431 8 Executive LEF 266 7 18...

Page 202: ...s the Middle and Near East Countries Canada and the United States 210 420 215 9 431 8 215 9 431 8 Length mm Size in sending mm Latin American Countries European Countries the Middle and Near East Coun...

Page 203: ...9 257 279 4 From 297 1 257 364 257 431 8 257 431 8 Length mm Size in sending mm Latin American Countries European Countries the Middle and Near East Countries Canada andthe United States To 257 257 2...

Page 204: ...o 297 279 4 279 4 279 4 279 4 279 4 279 4 From 297 1 279 4 431 8 279 4 431 8 279 4 431 8 Length mm Size in sending mm Latin American Countries European Countries the Middle and Near East Countries Can...

Page 205: ...able Size in Sending mm Detectable Not Detectable Size in Sending mm Detectable Not Detectable Size in Sending mm A6 SEF 105 148 X Not loaded X 279 4 431 8 11 17 SEF X Not loaded X 279 4 431 8 11 17 S...

Page 206: ...9 330 2 1 8 5 13 SEF Legal O 215 9 335 6 8 5 14 SEF Legal X 215 9 330 2 1 8 5 13 SEF Legal O 215 9 335 6 8 5 14 SEF Legal O 215 9 355 6 8 5 14 SEF Legal B4 SEF 257 364 O 257 364 B4 SEF O 257 364 B4 S...

Page 207: ...mm A4 SEF 210 297 mm A4 LEF 297 210 mm 8 5 11 SEF Letter 215 9 279 4 mm 8 5 11 LEF Letter 279 4 215 9 mm 8 5 13 SEF Legal 215 9 330 2mm 8 5 14 SEF Legal 215 9 355 6mm B4 SEF 257 364 mm Executive LEF...

Page 208: ...3 and 4 Canada and the United States 5 5 8 5 SEF 139 7 215 9 mm B5 SEF 182 257 mm A4 SEF 210 297 mm A4 LEF 297 210 mm 8 5 11 SEF Letter 215 9 279 4 mm 8 5 11 LEF Letter 279 4 215 9 mm 8 5 13 SEF Lega...

Page 209: ...5 8 5 LEF 215 9 139 7 mm A5 SEF 148 210 mm A5 LEF 210 148 mm B5 SEF 182 257 mm B5 LEF 257 182 mm A4 SEF 210 297 mm A4 LEF 297 210 mm 8 5 11 SEF Letter 215 9 279 4 mm 8 5 11 LEF Letter 279 4 215 9 mm 8...

Page 210: ...50 60 HZ Electrical Voltage 110 127 VAC 220 240 VAC Rated Input Current Max 12 A 110 127 VAC 8 A 220 240 VAC Power Consumption Maximum average 1 32 KVA 110 VAC 1 524 KVA 127 VAC 1 76 KVA 220 VAC 1 92...

Page 211: ...eiving Image Compression JBIG MH MR MMR Long Document Send Receive Send 1000 mm 39 4 inches maximum length Double sided mode 432 mm 17 0 inches maximum length NOTE This feature is only available when...

Page 212: ...12 Specifications 212 Xerox CopyCentre WorkCentre 118 User Guide...

Page 213: ...ou change the country code the previous setting of daylight saving returns to the default For the changing procedure refer to Country Code ISO on page 130 NOTE For a code other than the listed countri...

Page 214: ...United Kingdom 826 DDMMYYYY Countries Country Code Date and Time Format Bahrain 048 DDMMYYYY Bulgaria 100 DDMMYYYY Croatia 385 DDMMYYYY Cyprus 196 DDMMYYYY Czech Republic 203 DDMMYYYY Egypt 818 DDMMYY...

Page 215: ...Gabon 266 DDMMYYYY Gambia 270 DDMMYYYY Ghana 288 DDMMYYYY Kenya 404 DDMMYYYY Lesotho 426 DDMMYYYY Madagascar 450 DDMMYYYY Malawi 454 DDMMYYYY Mali 466 DDMMYYYY Mauritius 480 DDMMYYYY Morocco 504 DDMM...

Page 216: ...is lacking reload only the relevant pages specify the number of output and start copying 4 Reload all of the unscanned pages 5 Check the copy settings and start copying Paper Jams 1 Remove the jammed...

Page 217: ...for easy reference ADF An abbreviation of Automatic Document Feeder APS Auto Paper Selection which selects automatically an appropriate paper tray depending on the specified document size orientation...

Page 218: ...nt Feeder Example Two copies of a three page document would output as page1 copy1 page2 copy1 page3 copy1 page1 copy2 page2 copy2 page3 copy2 Comments To recipient and From sender lines on a fax cover...

Page 219: ...mage on both sides of the page ECM Error Correction Mode An ITU T approved feature for Group 3 facsimile machines ECM transmission sends the document image data in segments and retransmits segments th...

Page 220: ...he International Telecommunications Union This group used to be called the CCITT It is responsible for standardizing facsimile communications Job A group of copy fax or print data The canceling and ou...

Page 221: ...feed when the machine is printing a document Password A number that provides access to and protects an electronic mailbox PCL Files Printer Control Language file The command language for HP LaserJet p...

Page 222: ...ce where information can be retrieved as well as stored Recipient The person or terminal that receives a document Dialing is the operation of entering the telephone number of a recipient For e mail it...

Page 223: ...until it is retrieved by a remote fax machine TCP IP Transmission Control Protocol Internet Protocol TIFF Tagged Image File Format Toner Cartridge A customer cartridge which holds toner an electricall...

Page 224: ...14 Glossary 224 Xerox CopyCentre WorkCentre 118 User Guide...

Page 225: ...s Tray 31 C C button 34 Center Output Tray 31 210 CentreWare Internet Services 97 accessing 98 features 98 Jobs tab 99 Maintenance tab 115 Properties tab 102 Status tab 101 Support 115 target computer...

Page 226: ...87 E mail Settings 154 Emulation Settings CWIS 112 Enlarge Presets 156 Enter button 34 Envelopes 119 Error indicator 34 Error Information 42 Exit 172 Exit button 34 F F Code 73 151 Fault Clearance Pro...

Page 227: ...achine Status 41 Billing Meter 45 Consumables 42 Error Information 42 Print Mode 45 Report List 42 Mailbox 80 162 Maintenance 165 Manual Dial button 33 Media Available Settings 150 Memory Settings CWI...

Page 228: ...t 158 Screen Default 127 Search by Index 67 Select button 33 Send Header 71 148 Sender 94 Setups 125 2 Sided 135 2 Sided Originals 149 Activity Report 154 Administrator Transfer 149 Allocate Memory 14...

Page 229: ...ut time 198 hardware configuration 197 machine size 197 machine weight 197 paper output 210 paper supply 207 space requirements 197 Tray 1 207 Tray 2 3 and 4 208 Tray 5 209 warm up time 198 Specify De...

Page 230: ...15 Index 230 Xerox CopyCentre WorkCentre 118 Quick Reference Guide...

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