Xerox C235, User Manual, Page: 256 / 298

E-mailing problems
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From the home screen, touch > Settings > E-mail > E-mail Setup > Disable “SMTP Server not
set up” error > On .
To prevent the error from happening again, do one of the following:
• Update the firmware. For more information, refer to Updating Firmware .
• Configure the e-mail SMTP settings. For more information, refer to Configuring the Email SMTP
Settings .
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Action Yes No
Step 1
Make sure that the e-mail SMTP
settings are configured correctly.
For more information, see
Configuring the Email SMTP
Settings
.
Can you send an e-mail?
The problem is solved. Go to step 2.
Step 2
Make sure that you are using the
correct password. Depending on
your e-mail service provider, use
your account password, app
password, or authentication
password. For more information,
see
Configuring the Email SMTP
Settings .
Can you send an e-mail?
The problem is solved. Go to step 3.
Step 3
Make sure that the printer is
connected to a network and that
the network is connected to the
Internet.
Can you send an e-mail?
The problem is solved. Refer to Contacting Customer
Support .
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Xerox ® C235 Color Multifunction Printer
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