Xerox B230, User Manual, Page: 144 / 180

Action Yes No
The print job may contain a
formatting error or invalid data.
Delete the print job, and then send
it again.
Are the documents printed?
Step 3
If you are printing from the
Internet, then the printer may be
reading the multiple job titles as
duplicates.
For Windows users
a. Open the Printing Preferences
dialog.
b. From the Print and Hold tab,
click Use Print and Hold , and
then click Keep duplicate
documents .
c. Enter a PIN, and then save the
changes.
d. Send the print job.
For Macintosh users
a. Save and name each job
differently.
b. Send the job individually.
Are the documents printed?
The problem is solved. Go to step 4.
Step 4
a. Delete some held jobs to free
up printer memory.
b. Print the documents.
Are the documents printed?
The problem is solved.
Refer to Contacting Customer
Support .
144
Xerox ® B230 Printer
User Guide
Troubleshoot a problem