Xerox B230, User Manual, Page: 125 / 180

Action Yes No
Step 1
a. Adjust the guides in the tray to
the correct position for the
paper loaded.
b. Print the document.
Is the print crooked or skewed?
Go to step 2. The problem is solved.
Step 2
a. Load paper from a fresh
package.
Paper absorbs moisture due to
high humidity. Store paper in
its original wrapper until you
are ready to use it.
b. Print the document.
Is the print crooked or skewed?
Go to step 3. The problem is solved.
Step 3
a. Check if the paper loaded is
supported.
If paper is not supported, then
load a supported paper.
b. Print the document.
Is the print crooked or skewed?
Refer to Contacting Customer
Support .
The problem is solved.
Step 4
a. For two-sided printing, check if
the paper size setting in the
duplex unit is set correctly.
Letter, legal, Oficio, or folio
must be set to Letter.
b. Print the document.
Is the print crooked or skewed?
Refer to Contacting Customer
Support .
The problem is solved.
Xerox ® B230 Printer
User Guide
125
Troubleshoot a problem