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Xerox 8500N - Phaser Color Solid Ink Printer, User Manual

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Xerox 8500N - Phaser Color Solid Ink Printer User Manual Download Page 15

More Information

Phaser® 8500/8550 Color Printer

1-10

More Information

This section includes:

 

■

Resources 

on page 1-10

■

Xerox Support Centre 

on page 1-11

Obtain information regarding your printer and its capabilities from the following sources.

Resources

Information

Source

Setup Guide*

Quick Reference Guide*

User Guide (PDF)

Advanced Features Guide (PDF)

Packaged with printer

Packaged with printer

www.xerox.com/office/8500_8550support

www.xerox.com/office/8500_8550support

Video Tutorials

www.xerox.com/office/8500_8550support

Printer Management Tools

www.xerox.com/office/pmtools

infoSMART Knowledge Base

www.xerox.com/office/8500_8550infoSMART

PhaserSMART

www.phaserSMART.com

Technical Support

www.xerox.com/office/8500_8550support

Information about menu selection or error 
messages on control panel

Control panel 

Help

 (

?

) button

Information pages

Control panel menu

* Also available on the Support website.

Summary of Contents for 8500N - Phaser Color Solid Ink Printer

Page 1: ...ndarhandbok Gebruikershandleiding Guia do Usu rio Gu a del usuario Benutzerhandbuch Guida dell utente Guide d utilisation c o l o r p r i n t e r User Guide www xerox com office support Phaser 8500 8...

Page 2: ...the Hoefler Type Foundry IBM and AIX are trademarks of International Business Machines Corporation in the United States and or other countries ITC Avant Guard Gothic ITC Bookman ITC Lubalin Graph ITC...

Page 3: ...k Basics Overview of Network Setup and Configuration 2 2 Setting Up the Network 2 3 Choosing a Connection Method 2 3 Connecting via Ethernet Recommended 2 3 Connecting via USB 2 4 Configuring the Netw...

Page 4: ...dual Job Windows 3 20 Selecting Options for an Individual Job Macintosh 3 22 Printing on Both Sides of the Paper 3 24 Automatic 2 Sided Printing 3 24 Manual 2 Sided Printing 3 26 Printing on Specialty...

Page 5: ...intenance Items 5 14 When to Order Supplies 5 15 Recycling Supplies 5 15 Moving and Repacking the Printer 5 16 Precautions for Moving the Printer 5 16 Moving the Printer Within the Office 5 16 Prepari...

Page 6: ...Phaser 8500 8550 Color Printer 1 1 This chapter includes Parts of the Printer on page 1 2 Printer Configurations on page 1 4 Control Panel on page 1 6 More Information on page 1 10 Printer Features...

Page 7: ...3 Rear View on page 1 3 Front Right View 1 Optional 525 Sheet Feeder Tray 4 2 Optional 525 Sheet Feeder Tray 3 3 Standard 525 Sheet Tray 2 4 100 Sheet Tray 1 5 Control panel 6 Exit cover release 7 Fro...

Page 8: ...r 1 3 Right Side View Rear View 1 Maintenance kit 2 Waste tray 3 Power cord connection 4 Power switch 5 USB connection 6 Configuration card 7 Ethernet 10 100 Base T connection 1 Optional hard drive 2...

Page 9: ...er Fonts PostScript and PCL Trays Tray 1 and Tray 2 all Phaser 8500 8550 printers Tray 3 Phaser 8550DT Trays 3 and 4 Phaser 8550DX Connection USB Ethernet 10 100 Base T Phaser 8500 Color Printers Phas...

Page 10: ...s additional printer features Secure proof personal and saved print jobs Font storage Upgrades To order the Phaser 8550DP to 8550DX upgrade kit contact your local reseller or go to www xerox com offic...

Page 11: ...n Pages on page 1 8 Sample Pages on page 1 8 Control Panel Features The control panel Displays the printer s operating status for example Printing Ready to Print printer errors and warnings Prompts yo...

Page 12: ...to print Red Startup sequence or error condition Blinking Printer is busy or warming up 2 Graphic display indicates status messages and menus 3 Cancel button Cancels the current print job 4 Back butt...

Page 13: ...nformation Pages and then press the OK button 3 Select Configuration Page and then press the OK button to print Note You can also print the Configuration page from CentreWare IS and from the printer d...

Page 14: ...nd blue that are used Note Before you print the sampler pages select the appropriate default print quality mode and color correction on the control panel for your print job To print the color sampler...

Page 15: ...ckaged with printer Packaged with printer www xerox com office 8500_8550support www xerox com office 8500_8550support Video Tutorials www xerox com office 8500_8550support Printer Management Tools www...

Page 16: ...User manuals and video tutorials Solutions to troubleshooting problems Printer and supplies status Supplies ordering and recycling Answers to frequently asked questions Default printer driver setting...

Page 17: ...e 2 3 Configuring the Network Address on page 2 5 Installing the Printer Drivers on page 2 9 infoSMART Knowledge Base Networking Documents English Only on page 2 12 This chapter provides basic informa...

Page 18: ...and Documentation CD ROM to automatically set the printer s IP address if the printer is connected to an established TCP IP network You can also manually set the printer s IP address on the control pa...

Page 19: ...server For complete information about CentreWare IS click the Help button in CentreWare IS to go to the CentreWare IS Online Help Network Connection Depending on your particular setup the following h...

Page 20: ...peeds However a USB connection is not as fast as an Ethernet connection To use USB PC users must have Microsoft Windows 98 SE Windows Me Windows XP or Windows 2000 Macintosh users must use Mac OS 9 x...

Page 21: ...uter has the address 192 168 1 3 Another device can have the address 192 168 1 4 Generally Macintosh computers use either TCP IP or the EtherTalk protocol to talk to a networked printer For Mac OS X s...

Page 22: ...enabled by default on all Phaser printers Note To determine the printer s IP address select Printer Identification on the control panel See also Control Panel Features on page 1 6 Information Require...

Page 23: ...P address for a given host name or the host name for a given IP address To use an IP host name for the printer the system administrator must configure one or more DNS servers and a local DNS domain na...

Page 24: ...et the IP address Manually setting the IP address overrides DHCP and AutoIP Alternatively if you are in a small office with a single PC and use a dialup modem connection you can manually set the IP ad...

Page 25: ...stScript driver is recommended to take full advantage of your system s custom features and genuine Adobe PostScript Default printer driver PCL Driver Web only The Printer Command Language driver can b...

Page 26: ...river USB A USB connected printer does not display in the Chooser To create a desktop USB printer 1 Insert the Software and Documentation CD ROM into the CD ROM drive 2 Use the Desktop Printer Utility...

Page 27: ...e In Macintosh OS X version 10 3 or higher the utility is called Printer Setup Utility To locate utilities on the Macintosh hard drive open the Applications folder and then open the Utilities folder 3...

Page 28: ...working Guidelines R1002018545 Understanding TCP IP Addressing and Subnetting Basics R1024022599 Installing the Printer Driver in Windows 9x When Using a USB Connection R1021021735 Installing the Prin...

Page 29: ...Supported Paper and Media on page 3 3 Loading Paper on page 3 8 Selecting Printing Options on page 3 20 Printing on Both Sides of the Paper on page 3 24 Printing on Specialty Media on page 3 28 See al...

Page 30: ...irm the paper type and size or change it as required 3 From the software application access the Print dialog box and then select printing options in the printer driver 4 Send the job to the printer fr...

Page 31: ...ing media specified for your Phaser 8500 8550 printer They are guaranteed to produce excellent results with your printer To order paper transparencies or other specialty media contact your local resel...

Page 32: ...ingle sided only Fan paper transparencies or other specialty media before loading them in the paper tray Do not overload the paper trays See also Printing Transparencies on page 3 28 Printing Envelope...

Page 33: ...n the area where paper is stored or handled Do not open sealed packages of paper until you are ready to load them into the printer Leave paper in the original packaging For most commercial cut size gr...

Page 34: ...n US Folio 8 5 x 13 0 in Legal 8 5 x 14 0 in A4 210 x 297 mm A5 148 x 210 mm A6 105 x 148 mm B5 JIS 182 x 257 mm ISO B5 176 x 250 mm Monarch 3 87 x 7 5 in Margins 5 mm on the side 15 mm on the top and...

Page 35: ...ides Executive 7 25 x 10 5 in Letter 8 5 x 11 0 in US Folio 8 5 x 13 0 in Legal 8 5 x 14 0 in A4 210 x 297 mm A5 148 x 210 mm A6 105 x 148 mm B5 JIS 182 x 257 mm ISO B5 176 x 250 mm 10 Commercial 4 12...

Page 36: ...erproof paper and trifold brochures Pre printed paper paper already printed on one side Custom size paper See also Supported Paper Sizes and Weights for Tray 1 on page 3 6 Printing on Specialty Media...

Page 37: ...Loading Paper Phaser 8500 8550 Color Printer 3 9 To load paper envelopes or other media in Tray 1 1 Pull down and out on the handle to open Tray 1 2 Open the tray extension 8500 006 8500 007...

Page 38: ...he paper to release sheets that may be stuck together 4 Insert paper transparencies envelopes or specialty media into the tray Single sided printing Insert the side to be printed facedown with the top...

Page 39: ...ter 3 11 2 sided printing Insert side one faceup with the bottom of the page entering the printer first Side flap envelopes Insert the envelopes with the flap side up and the flap toward the left side...

Page 40: ...d the flap entering the printer first Pre punched paper Insert the side to be printed facedown with the holes toward the right side of the tray Note When using pre punched paper adjust the print margi...

Page 41: ...l press the OK button to use the paper size and type displayed as the current setup or change the paper size and type a Select Change setup and then press the OK button b Select the paper size and the...

Page 42: ...media including photo paper postcards pre punched paper weatherproof paper and trifold brochures Pre printed paper paper already printed on one side See also Supported Paper Sizes and Weights for Tra...

Page 43: ...ng Paper Phaser 8500 8550 Color Printer 3 15 To load paper envelopes or other media in Tray 2 3 or 4 1 Remove the tray from the printer 2 Fan the paper to release sheets that may be stuck together 850...

Page 44: ...envelopes or specialty media into the tray Single sided printing Insert the side to be printed faceup with the top of the page toward the front of the tray 2 sided printing Insert side one facedown wi...

Page 45: ...other media Do not load the tray above the appropriate fill line Overloading the tray can cause jams Pre punched paper Insert the side to be printed faceup with the holes toward the right side of the...

Page 46: ...riate paper size imprinted on the bottom of the tray When properly positioned the guide clicks into place Width guides Slide the width guides until the arrows on the guides point to the appropriate pa...

Page 47: ...push it completely into the printer 6 On the control panel a Select Paper Tray Setup and then press the OK button b Select either Tray 2 Paper Type Tray 3 Paper Type or Tray 4 Paper Type and then pre...

Page 48: ...ormation about Windows printer driver options click the Help button on the printer driver tab to view the online help Selecting Options for an Individual Job Windows If you want to use special printin...

Page 49: ...d prints End of job notification TekColor tab Color corrections Black white conversion Windows NT 4 x Page Setup tab Orientation Print on both sides duplex Paper Quality tab Paper type size and tray s...

Page 50: ...inctive name and printer settings To print jobs using specific printer settings click the applicable saved preset in the Presets list 3 Click Print to print the job See the following table for specifi...

Page 51: ...e Cover pages Layout Pages per sheet Border 2 sided printing Print Quality Print quality Image smoothing Job Type Secure prints personal prints proof prints and saved prints Advanced Options Paper typ...

Page 52: ...appropriate weight range 60 120 g m2 16 32 lb Bond The following specialty media should not be used for 2 sided printing Transparencies Envelopes Labels See also Supported Paper and Media on page 3 3...

Page 53: ...g System Steps Windows 98 SE or Windows Me 1 Select the Setup tab 2 Select Print on 2 Sides 3 Select or deselect Bind On Top Edge Windows 2000 Windows XP or Windows Server 2003 1 Select the Layout tab...

Page 54: ...electing the 2nd Side option on the control panel Note Before printing the second side of your paper always select 2nd Side as the paper type on the control panel and in the printer driver Selecting 2...

Page 55: ...ide on the control panel 3 In the printer driver select 2nd Side as the paper type or the appropriate tray as the paper source Tray 1 Tray 2 3 or 4 a Select Change setup and then press the OK button b...

Page 56: ...y service agreement or Total Satisfaction Guarantee The Total Satisfaction Guarantee is available in the United States and Canada Coverage may vary outside these areas please contact your local repres...

Page 57: ...on Specialty Media Phaser 8500 8550 Color Printer 3 29 Printing Transparencies from Tray 1 To print transparencies 1 Pull down and out on the handle to open Tray 1 2 Open the tray extension 8500 006...

Page 58: ...played as the current setup or select the transparency size and type a Select Change setup and then press the OK button b Select the appropriate size and then press the OK button c Select Transparency...

Page 59: ...Printing on Specialty Media Phaser 8500 8550 Color Printer 3 31 2 Insert transparencies into the tray Note Do not load transparencies above the paper fill line inside the tray 8500 102 8500 103...

Page 60: ...ate paper size imprinted on the bottom of the tray When properly positioned the guide clicks into place Width guides Slide the width guides until the arrows on the guides point to the appropriate pape...

Page 61: ...n the control panel a Select Paper Tray Setup and then press the OK button b Select either Tray 2 Paper Type Tray 3 Paper Type or Tray 4 Paper Type and then press the OK button c Select Transparency a...

Page 62: ...e effects of moisture and dryness which can affect print quality and cause wrinkling Excessive moisture can cause the envelopes to seal before or during printing Avoid padded envelopes purchase envelo...

Page 63: ...nting on Specialty Media Phaser 8500 8550 Color Printer 3 35 Printing Envelopes from Tray 1 To print envelopes 1 Pull down and out on the handle to open Tray 1 2 Open the tray extension 8500 006 8500...

Page 64: ...the tray Insert the envelopes with the flap side up and the flap entering the printer first 4 On the control panel press the OK button if the correct envelope size and type are displayed as the curren...

Page 65: ...50 Color Printer 3 37 Printing Envelopes from Tray 2 3 or 4 To print envelopes 1 Remove the tray from the printer 2 Insert a maximum of 40 envelopes into the tray flap side down with the flap toward t...

Page 66: ...er size imprinted on the bottom of the tray When properly positioned the guide clicks into place Width guides Slide the width guides until the arrows on the guides point to the appropriate paper size...

Page 67: ...5 On the control panel a Select Paper Tray Setup and then press the OK button b Select either Tray 2 Paper Type Tray 3 Paper Type or Tray 4 Paper Type and then press the OK button c Select Envelope a...

Page 68: ...ne side of the sheet of labels Do not use any sheet where labels are missing it may damage the printer Store unused labels flat in their original packaging Leave the sheets of labels inside the origin...

Page 69: ...Printing on Specialty Media Phaser 8500 8550 Color Printer 3 41 Printing Labels from Tray 1 To print labels 1 Pull down and out on the handle to open Tray 1 2 Open the tray extension 8500 006 8500 007...

Page 70: ...abels loaded in the tray 5 On the control panel press the OK button if the correct paper size and Labels are displayed as the current setup or select the label size and type a Select Change setup and...

Page 71: ...r 3 43 Printing Labels from Trays 2 3 or 4 To print labels 1 Remove the tray from the printer 2 Insert a maximum of 400 sheets of labels into the tray with the side to be printed faceup and the top of...

Page 72: ...ate paper size imprinted on the bottom of the tray When properly positioned the guide clicks into place Width guides Slide the width guides until the arrows on the guides point to the appropriate pape...

Page 73: ...er 5 On the control panel a Select Paper Tray Setup and then press the OK button b Select either Tray 2 Paper Type Tray 3 Paper Type or Tray 4 Paper Type and then press the OK button c Select Labels a...

Page 74: ...u are ready to load them into the printer Leave glossy paper in the original wrapper and leave the packages in the shipping carton until ready to use Remove all other paper from the tray before loadin...

Page 75: ...ng on Specialty Media Phaser 8500 8550 Color Printer 3 47 Printing Glossy Paper from Tray 1 To print glossy paper 1 Pull down and out on the handle to open Tray 1 2 Open the tray extension 8500 006 85...

Page 76: ...the OK button if the correct paper size and Special are displayed as the current setup or select the glossy paper size and type a Select Change setup and then press the OK button b Select the appropr...

Page 77: ...Media Phaser 8500 8550 Color Printer 3 49 Printing Glossy Paper from Tray 2 3 or 4 To print glossy paper 1 Remove the tray from the printer 2 Insert a maximum of 400 sheets of glossy paper into the t...

Page 78: ...priate paper size imprinted on the bottom of the tray When properly positioned the guide clicks into place Width guides Slide the width guides until the arrows on the guides point to the appropriate p...

Page 79: ...r 5 On the control panel a Select Paper Tray Setup and then press the OK button b Select either Tray 2 Paper Type Tray 3 Paper Type or Tray 4 Paper Type and then press the OK button c Select Special a...

Page 80: ...per within the following dimensions Note Print custom size paper from Tray 1 only See also Supported Paper Sizes and Weights for Tray 1 on page 6 Size Range Single Sided Printing 2 Sided Printing Widt...

Page 81: ...Specialty Media Phaser 8500 8550 Color Printer 3 53 Printing Custom Size Paper from Tray 1 To print custom size paper 1 Pull down and out on the handle to open Tray 1 2 Open the tray extension 8500 0...

Page 82: ...rt custom size paper into the tray Single sided printing Insert the side to be printed facedown with the top of the page entering the printer first 2 sided printing Insert side one faceup with the bot...

Page 83: ...OK button if the correct paper size and paper type are displayed as the current setup or select the appropriate paper size and type a Select Change setup and then press the OK button b Select New Cust...

Page 84: ...Phaser 8500 8550 Color Printer 4 1 This chapter includes Controlling the Quality of Your Prints on page 4 2 Solving Print Quality Problems on page 4 5 Print Quality...

Page 85: ...Resolution Photo Phaser 8550 printers only Print Quality Mode Type of Print Job Fast Color Fastest full color mode useful for many images and previewing your work Rapidly produces review documents use...

Page 86: ...ac OS X version 10 2 and higher 1 In the Print dialog box select Image Quality from the drop down list 2 Select a print quality mode from the Print Quality drop down list TekColor Correction Descripti...

Page 87: ...Windows Server 2003 or Windows NT 4 x 1 Select the TekColor tab 2 Select the desired color correction Some of the color corrections are grouped under Office Color or Press Match Mac OS 9 x 1 In the Pr...

Page 88: ...s properly loaded in the tray For information on supported paper types and weights print the Paper Tips page a On the control panel select Information and then press the OK button b Select Information...

Page 89: ...est page when one or more color bars is missing Solution To prevent random light stripes from appearing on the page 1 On the control panel select Troubleshooting and then press the OK button 2 Select...

Page 90: ...w the control panel prompts to select the color and malfunctioning jet number indicated on the Light Stripes Test page For more information about jet substitution go to www xerox com office 8500_8550i...

Page 91: ...ray 2 Paper Type Tray 3 Paper Type or Tray 4 Paper Type and then press the OK button c Select Transparency and then press the OK button 3 Use only recommended Xerox transparencies See the Recommended...

Page 92: ...and Cleaning on page 5 2 Ordering Supplies on page 5 14 Moving and Repacking the Printer on page 5 16 See also Maintenance video tutorials at www xerox com office 8500_8550support Replacing supplies...

Page 93: ...side of the Printer on page 5 13 See also User Safety on page A 1 Routine Maintenance Your system needs little maintenance to keep it producing quality prints Add ink empty the waste tray and replace...

Page 94: ...number for that bin Note Each ink stick has a number that corresponds to the number on the ink loading bin 4 Remove the ink stick from its packaging Place the ink stick into the opening of the approp...

Page 95: ...k loading bins To order ink contact your local reseller or go to www xerox com office 8500_8550supplies Caution Use of ink other than Genuine Xerox Solid Ink 8500 8550 may affect print quality and pri...

Page 96: ...the ink is cooling following the Eliminate Light Stripes troubleshooting routine If the tray is locked close the door and wait 15 minutes before repeating Steps 1 and 2 3 Empty the waste tray in a was...

Page 97: ...ert the waste tray into the printer and push it completely into the waste tray slot 5 Close the side door Caution Do not attempt to reuse the waste ink in the printer it can damage the printer This da...

Page 98: ...ssage that the maintenance kit is low Replace it when the control panel prompts you to replace the maintenance kit To order a replacement maintenance kit contact your local reseller or go to www xerox...

Page 99: ...Printer 5 8 3 Insert the replacement maintenance kit and push it completely into the maintenance kit slot Follow the illustrated instructions included with the maintenance kit for full installation an...

Page 100: ...nd Cleaning Phaser 8500 8550 Color Printer 5 9 Cleaning the Paper Release Blade To clean the paper release blade 1 Open the exit cover 2 Lift the lower paper guide toward the front of the printer 8500...

Page 101: ...or Printer 5 10 3 Wipe the plastic paper release blade on the lower paper guide with a pre soaked alcohol cloth using 90 percent isopropyl alcohol 4 Lower the paper guide to its original position 5 Cl...

Page 102: ...clean the maintenance kit wiper blade 1 Open the door on the right side of the printer 2 Remove the maintenance kit labeled A from the maintenance kit slot 3 Use a lint free cloth to clean the top an...

Page 103: ...Maintenance and Cleaning Phaser 8500 8550 Color Printer 5 12 4 Insert the maintenance kit and push it completely into the maintenance kit slot 5 Close the door 8500 033 8500 038...

Page 104: ...o remove stains clean the outside of the printer using a soft damp cloth moistened with a mild neutral detergent Do not spray detergent directly onto the printer Warning To prevent electric shock turn...

Page 105: ...re information about minimizing ink usage go to www xerox com office 8500_8550infosmart See also Adding Ink on page 5 2 Routine Maintenance Items Routine maintenance items are printer parts that have...

Page 106: ...ler or go to the Xerox Supplies website at www xerox com office 8500_8550supplies Caution Use of non Xerox supplies is not recommended The Xerox Warranty Service Agreements and Total Satisfaction Guar...

Page 107: ...or damage to the printer allow the ink to solidify Run the Shut Down for Moving Printer procedure on the control panel to cool the printer quickly Precautions for Moving the Printer To view precautio...

Page 108: ...n be damaged during shipment 4 Verify that the flag in the exit tray is in the raised position When the flag is raised the printhead is locked 5 Wait for the printer to complete the cool down period f...

Page 109: ...inter on page 5 22 Repack the printer using the original packing material and boxes or a Xerox repackaging kit Additional instructions for repacking the printer are provided in the repackaging kit If...

Page 110: ...9 Removing the Maintenance Kit and Waste Tray Before turning off the printer remove the maintenance kit and waste tray 1 Open the door on the right side of the printer 2 Remove the maintenance kit lab...

Page 111: ...om the waste tray slot Warning The waste tray may be hot handle it carefully 4 Empty the waste and then place the tray in a plastic bag for storage Caution Shipping the printer with the maintenance ki...

Page 112: ...nel Caution If you receive a Power Down Error Head not Parked message at the control panel the printer is not ready to be moved If the printhead is not locked the printer can be damaged during shipmen...

Page 113: ...packaging kit to repack the printer Do not ship the maintenance kit or waste tray with the printer Caution Damage to the printer resulting from improper moving or failure to repackage the printer prop...

Page 114: ...lor Printer 6 1 This chapter includes Clearing Paper Jams on page 6 2 Getting Help on page 6 18 See also Troubleshooting video tutorials at www xerox com office 8500_8550support Print Quality on page...

Page 115: ...the Exit on page 6 2 Jam at the Front Cover on page 6 8 Jam at the Trays on page 6 13 See also User Safety on page A 1 Jam at the Exit To clear a jam at the exit 1 Open the exit cover 2 Pull the jamm...

Page 116: ...Clearing Paper Jams Phaser 8500 8550 Color Printer 6 3 3 If you did not find paper in Step 2 lift the paper guides 4 Remove any jammed paper 5 Close the exit cover 8500 042 1 2 8500 065 8500 018...

Page 117: ...If you did not find paper in the previous steps follow these steps a Pull up the latch on the front of the printer to open the front cover b Pull the jammed paper slowly out of the printer Confirm tha...

Page 118: ...Clearing Paper Jams Phaser 8500 8550 Color Printer 6 5 c Close the front cover 8500 014...

Page 119: ...6 6 7 If you did not find jammed paper in the previous steps follow these steps a Pull all the trays completely out of the printer b Remove any jammed paper from inside the tray slot Confirm that any...

Page 120: ...Clearing Paper Jams Phaser 8500 8550 Color Printer 6 7 c Replace all trays and push each one completely into the printer 8500 005...

Page 121: ...6 8 Jam at the Front Cover To clear a jam at the front cover 1 Pull up the latch on the front of the printer to open the front cover 2 Pull the jammed paper slowly out of the printer Confirm that any...

Page 122: ...Clearing Paper Jams Phaser 8500 8550 Color Printer 6 9 3 Close the front cover 4 If you did not find paper in the previous steps follow these steps a Open the exit cover 8500 014 8500 016...

Page 123: ...ams Phaser 8500 8550 Color Printer 6 10 b Pull the jammed paper slowly out of the printer Confirm that any torn pieces of paper are removed c Lift the paper guides d Remove jammed paper 8500 017 8500...

Page 124: ...er Jams Phaser 8500 8550 Color Printer 6 11 e Close the exit cover 5 If you did not find jammed paper in the previous steps follow these steps a Pull all the trays completely out of the printer 8500 0...

Page 125: ...paper from inside the tray slot Confirm that any torn pieces of paper are removed c Replace all trays and push each one completely into the printer Note Use only the approved paper type weight and si...

Page 126: ...8550 Color Printer 6 13 Jam at the Trays To clear a jam from the tray specified on the control panel 1 Pull the tray specified on the control panel completely out of the printer 2 Remove the top sheet...

Page 127: ...to the appropriate paper size imprinted on the bottom of the tray When properly positioned the guide clicks into place b Width guides Slide the width guides until the arrows on the guides point to th...

Page 128: ...aser 8500 8550 Color Printer 6 15 4 Remove jammed paper inside the tray slot Confirm that any torn pieces of paper are removed 5 Insert the tray into the tray slot and push it completely into the prin...

Page 129: ...you did not find jammed paper in the previous steps follow these steps a Pull up the latch on the front of the printer to open the front cover b Pull the jammed paper slowly out of the printer Confirm...

Page 130: ...Clearing Paper Jams Phaser 8500 8550 Color Printer 6 17 c Close the front cover Note Use only the approved paper type weight and size for this tray Print custom size paper from Tray 1 only 8500 014...

Page 131: ...entre on page 1 11 Control Panel Messages The control panel provides you with information and troubleshooting help When an error or warning condition occurs the control panel displays a message inform...

Page 132: ...MART Technical Support PhaserSMART Technical Support is an automated internet based support system that uses your default web browser to send diagnostic information from your printer to the Xerox webs...

Page 133: ...codes print quality paper jams software installation networking and more www xerox com office 8500_8550infoSMART Technical support information for your printer including online Technical Support drive...

Page 134: ...hat is capable of providing the correct voltage and power Review the printer s electrical specification with an electrician if necessary Warning Avoid the potential of electrical shock by ensuring tha...

Page 135: ...damaged or frayed Liquid is spilled into the printer The printer is exposed to water If any of these conditions occur do the following 1 Turn off the printer immediately 2 Disconnect the power cord f...

Page 136: ...ntenance kit and waste tray Operational Guidelines Do not block or cover the slots and openings on the printer The printer can overheat without adequate ventilation Use the printer at elevations below...

Page 137: ...l before it is moved to avoid ink spills that can damage the printer Warning Parts of the printer may be hot To avid personal injury or damage to the printer allow 30 minutes for it to cool down befor...

Page 138: ...ead is locked Always move the printer separately from the lower tray assembly Always use two people to lift the printer Do not place any food or liquids on the printer Caution Damage to the printer re...

Page 139: ...roduct Use caution or draws attention to a particular component See the manual s for information Avoid pinching fingers in the printer Use caution to avoid personal injury Hot surface on or in the pri...

Page 140: ...cleaning maintenance kit wiper blade 5 11 paper release blade 5 9 the outside of the printer 5 13 cleaning the printer 5 2 color sampler pages 1 9 colors adjusting 4 3 description 4 3 configuring the...

Page 141: ...1 10 web links 6 20 glossy paper 3 46 printing from Tray 1 3 47 printing from Trays 2 4 3 49 printing guidelines 3 46 guidelines glossy paper 3 46 paper storage 3 5 paper usage 3 4 printing envelopes...

Page 142: ...it 5 2 replacing 5 7 wiper blade cleaning 5 11 manual 2 sided printing 3 26 manually setting the printer s IP address 2 8 overrides AutoIP 2 8 overrides DHCP 2 8 margins 3 6 3 7 3 52 media supported 3...

Page 143: ...uality modes 4 2 print speed maximum 1 4 printer advanced features 1 5 changing or modifying the IP address using CentreWare IS 2 7 cleaning the outside 5 13 clearance A 3 configurations 1 4 1 5 conne...

Page 144: ...ational A 2 printing guidelines A 3 sample pages printing 1 8 selecting 2 sided printing 3 25 a print quality mode 4 2 printing options 3 20 printing options for an individual job Macintosh 3 22 Windo...

Page 145: ...es or smears 4 5 Technical Support 1 10 transparency images are too light or too dark 4 8 two sided printing 3 24 automatic 3 24 binding edge options 3 24 manual 3 26 selecting 3 25 U upgrades 1 5 usa...

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