Xerox 3210 - workcentre b/w laser, Service Manual

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5-14 WorkCentre 3210/3220 Multifunction Printer Service Manual
Print-Quality Troubleshooting
Background Contamination
There is toner contamination on all or most of the page. The contamination
appears as a very light gray dusting. The Print Cartridge is designed to print
7,000 sheets at 5% coverage. If prints typically are below 5% coverage and
the counter is greater than 8,000, background contamination can occur.
Initial Actions
■
Check the paper transfer path.
■
Ensure there is no debris in the transfer path.
Troubleshooting Reference Table
Applicable Parts Example Print
■
HVPS, PL1.0.3
■
Transfer Roller, PL1.0.11
■
Print Cartridge, PL1.1.21
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Check the paper condition.
Is the paper dry, recommended type,
and loaded in the correct position? Go to step 2. Replace the
paper.
2 Check usage patterns.
Is the typical print have less than 5%
coverage? Go to step 3. Go to step 4.
3 Check the Print Cartridge. Is the Print
Cartridge at or near end of life? Replace the
Print Cartridge
(8-7). Go to step 4.
4 Check the Transfer Roller movement.
Does the Transfer Roller rotate
smoothly? Go to step 5. Clean the
Transfer Roller
bushings.
5 Check the HVPS installation. Reseat
the HVPS if necessary (8-64).
Does the image quality improve? Complete. Replace the
HVPS (8-64).
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