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XENO XPANHDA180A-6MP, User Manual

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XENO XPANHDA180A-6MP User Manual Download Page 30

Troubleshooting

 

30 

 

 

 
 

 

Before sending your camera for repair, check the following or contact our technical   specialist. 

 
 

FOR NO VIDEO

 

Check the coaxial cable and make sure it is connected securely. 

Check the lens’ iris adjustment at the camera’s OSD  menu. 
Check the power supply and make sure the camera has the proper voltage and current. 
Check UTP/COAX switch inside the camera’s housing and confirm the switch’s position matches the signal connection type. 

 
 

FOR OUT-OF-FOCUS VIDEO

 

Check the clear dome cover and the lens for dirt or fingerprints. Use a soft cloth and gently clean. 

Check the lens’ manual focal and zoom adjustment. The use of a field test monitor is recommended. 

Summary of Contents for XPANHDA180A-6MP

Page 1: ......

Page 2: ...XPANHDA180A 6MP 180 Degree panoramic AHD IR Bullet User s Manual Version 1 0 Before installing and using the camera please read this manual carefully Be sure to keep it handy for future reference ...

Page 3: ...ing to rest on the power cord 9 Do not install monitor in wet areas or where it may be exposed to rain or water Do not spill liquid of any kind on the unit 10 Unplug the power cord from the unit before cleaning the display Use only a damp cloth Do not use alcohol spirits or ammonia to clean the display DO NOT ATTEMPT TO CLEAN THE INTERIOR OF THIS UNIT THIS ACTION MUST BE PERFORMED BY THE SERVICE T...

Page 4: ...e electrical connections Intended use Only use this product for its designated purpose refer to the product specification and user documentation Customer Support For assistance in installing operating maintaining and troubleshooting this product refer to this document and any other documentation provided If you still have questions please contact Norbain Technical Support and Sales Vista 210 Wharf...

Page 5: ... Directive 93 68 EEC and all associated amendments All lead free products offered by the company comply with the requirements of the European law on the Restriction of Hazardous Substances RoHS directive 2011 65 EU which means our manufacture processes and products are strictly lead free and without the hazardous substances cited in the directive The crossed out wheeled bin mark symbolizes that wi...

Page 6: ...e WARNINGS AND CAUTIONS To reduce the risk of fire or electric shock do not insert any metallic objects through the ventilation grills or other openings on the equipment WARNING This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures ...

Page 7: ...ccessories areincludedin the package Quick Manual ManualCD Template Sheet T Wrench Screw Plastic Anchor 4pcs Test Monitor Cable Sunshield SunshieldScrews NOTE The Test Monitor Cable is used to test the camera by connecting to a portable display Cables Camera ...

Page 8: ...Part name HD Universal1CH HD Universal 2CH HD Universal3CH HD Universal4CH ALARM RS485 Ball Neck Bracket Pan Tilt Stopper Screw Lens Cable cap POWER Sunshield ...

Page 9: ...Dimension Unit mm 116 250 270 96 5 144 5 101 ...

Page 10: ...them away To pass cables through the wall ceiling drill holes on the ceiling panel Connect the cables respectively See the section 4 Cabling for details Fix the camera on the wall ceiling by screw provided Loosen the Pan Tilt stoper screw a litte before fixing the camera By using the video test cable check the screen during installation 5 Attach the Sunsheild to the bottom case by using Sunshield ...

Page 11: ...s will be set as a diVerent channel HD Universal Output 4 Connect all 3 of the camera s lenses as a single output to a DVR supporting HD Universal signal such as the VMAX HD Universal CORETM and VMAX A1TM On the DVR side the camera s full panoramic view will appear on a single channel Alarm 1 DOUT ORANGE 1 DOUT RED 2 DOUT YELLOW 2 DOUT BLUE 3 DOUT GREEN 3 DOUT GRAY RS485 Connect the camera to a co...

Page 12: ...or CRT Monitor properly DC 12V AC 24V Monitor AHD DVR BNC Selection Switch See page 13 Power Connection 12vdc 24VAC Dual Voltage Auto Polarity Detection and Protection All cameras aed equipped with a second video output for on site configuration 2nd BNC Output will display video for 60 seconds ...

Page 13: ...Control Board 13 1 Removetheconsole scoverbyrotatingitcounter clockwise 2 Use the Joysticktocontrol thecamera s OSD options Secon OSD JoystickController BNC SelectionSwitch ...

Page 14: ...14 Adjusting the Cameraangle 360 360 90 Warning Do not rotate more than 360 Donotunnecessarilytwisttoo manytimes ...

Page 15: ...e camera has four 4 BNC outputs each supporting UTC Up the Coax communication When the camera is connected to a DVR supporting UTC communication like the VMAX A1TM you can access thecamera sOSDmenudirectlyfromtheDVR 2 The camera supports RS485 communication allowing to control the camera remotely 3 In the camera s external control board there is a switch next to the joystick controller The switch ...

Page 16: ...OX POLYGON OFF ON OFF ON WHITE BAL AUTO AUTO EX PRESET EXIT JUMP SAVE EXIT EXIT MANUAL COLOR GAIN 0 20 EXIT JUMP SAVE EXIT EXIT CAM TITLE OFF ON FREQUENCY 50Hz 60Hz LANGUAGE ENG CHN CHN S JPN DEFECT DET ON MODE AUTO COLOR BW INITIAL EXIT JUMP ON SAVE EXIT EXIT CDS THRES CDS MARGIN EXIT JUMP SHARPNESS EXIT JUMP 0 20 0 20 SAVE EXIT EXIT 0 10 SAVE EXIT EXIT SAVE EXIT EXIT The contents might be diVere...

Page 17: ...mode If AUTO is selected Select NORMAL for INDOOR applications Select DEBLUR for OUTDOOR applications If MANUAL is selected set the shutter speed from the options 1 30 1 60 1 120 1 30000 3 Focus Adjustment When on the default level is set automatically by controlling lens focus and basedontheinstallationandenvironmentcircumstances 1 EXPOSURE EXPO RGB D N FUNC MOTI PRIV SET EXIT LENS BACKLIGHT OFF ...

Page 18: ...tion left or right The higher the number the zone will move to the right V POS Move the Zone position up or down The higher the number the zone will move down H Size Reset thezone s size horizontally Thehigherthenumber the right side panel will move further to the right V Size Reset the zone s size vertically The higher the number the bottom side panel will move further down WDR Wide Dynamic Range...

Page 19: ... level from LOW MIDDLE HIGH AGC AUTO GAIN CONTROL 0 10 AGC enhances the picture brightness in low light conditions A higher level AGC setting makes the images brighter however it could increase the amount of noise SENS UP OFF x2 x32 Default X4 Automatically activates slow shutter function when the image is too dark High values are not recommended as they may causes the image to lag Sens up menu ca...

Page 20: ...d BLUE GAIN see blow C TEMP Select the color temperature for the white balance setup If enabled the Red and Blue Gain settings will be set utomatically according to the C TEMP selected Select from 3000K 5000K or 8000K The default value is 5000K RED GAIN 0 20 Adjusts the amount of red in the image The default value is 10 BLUE GAIN 0 20 Adjust the amount of blue in the image The default value is 10 ...

Page 21: ...ED If set to AUTO the LEDs are enabled disabled by the CDS Sensor on the LED Board If disabled the camera s LEDs are disabled manually DELAY Set the time interval delay before switching from day mode to night mode SMART IR Enable Smart IR and set the level Higher values will make Smart IR stronger 2 COLOR The camera will remain in COLOR mode regardless of the lighting environment 3 B W The camera ...

Page 22: ...22 OSDMenu_Function SHARPNESS 0 10 Sets the image sharpness The higher the number the sharper the image FUNCTION EXPO RGB D N FUNC MOTI PRIV SET EXIT 1 SHARPNESS EXIT JUMP 3 1 ...

Page 23: ...he higher the number the bottom side panel will move further down SENSITIVITY The smaller the movement you want to detect the higher the sensitivity value must be MOTION OSD If enabled the text MOTION ZONE will appear on the screen indicating the area of motion detection TEXT ALARM Setup a text to appear on the screen when motion is detected explaining the alarm situation WINDOW MOTION Will appear...

Page 24: ...the zone s size vertically The higher the number the bottom side panel will move further down Y LEVEL The higher the number the brighter the color will appear CR LEVEL The higher the number the more red tone will be added to the zone s color The lower the number the more green will be added to the zone s color CB LEVEL The higher the number the more red tone will be added to the zone s color The l...

Page 25: ...e the mask s lower left angle left to right POS3 Y Move the mask s lower left angle up and down Y LEVEL The higher the number the brighter the color will appear CR LEVEL The higher the number the more red tone will be added to the zone s color The lower the number the more green will be added to the zone s color CB LEVEL The higher the number the more red tone will be added to the zone s color The...

Page 26: ...t Chinese Chinese S and Japanese DEFECT DET The camera can detect and correct dead pixels in the image Press the select button and set the threshold level Thecamerawill detectandadjust the pixelsautomatically INITIAL Reset the camera to its default settings Press and hold the select button for five 5 seconds DEFECT_DET THRS 0000000008 CNT 0000001023 KEY 0000000000 KEY 0000000000 CAM TITLE 00000000...

Page 27: ...27 OSDMenu_EXIT SAVE EXIT Exit the OSD menu after saving the recent changes EXIT Exit the OSD menu without saving any changes 1 EXIT EXPO RGB D N FUNC MOTI PRIV SET EXIT SAVE EXIT 2 EXIT 1 2 ...

Page 28: ... to ON PATROL When enabled a white frame will appear in the panoramic image moving from left to right The frame s view will be displayedinthe top screenabove the panoramic camera view This feature is available only in the 4th BNC output when the camera s image is displayed as a 180 view as a single camera output If MOTION and PATROL are both enabled the camera will zoom into a motion area and trac...

Page 29: ...ttoit Once theindividualcameras positionisproperlyadjusted select FIX and exit the STITCH menu to save the stitching changes It is not recommedned to manually adjustthecamera sstitching Thecamera sstitchingispre setinthefactorysettings EXIT When all setup is complete press the EXIT to save all changes and exit the menu MENU MOTION OFF PATROL OFF STITCH CAM2 EXIT CAM1 CAM2 CAM3 3 4 MENU MOTION OFF ...

Page 30: ...era s OSD menu Check the power supply and make sure the camera has the proper voltage and current CheckUTP COAX switch inside the camera s housing and confirm the switch s position matches the signal connection type FOR OUT OF FOCUS VIDEO Check the clear dome cover and the lens for dirt or fingerprints Use a soft cloth and gently clean Check the lens manual focal and zoom adjustment The use of a f...

Page 31: ...ernal Resolution 6 0 Megapixel 3x 1920x1080 Sensors Minimum Scene Illumination F2 0 30IRE 0 06Lux Color F2 0 30IRE 0 01 Lux B W S N Ratio 55dB Video Output AHD 6MP 3x 1080p at 30fps 4ch 180 Panoramic view Alarm Output 3 Alarm Outputs LENS Focal Length Lens Type 4 3mm Fixed Lenses OPERATIONAL Shutter Speed 1 30 25 1 30 000 Backlight On OV Sens up OV 2x 32x Wide Dynamic Range On OV Digital Noise Red...

Page 32: ...al 72 Privacy Masks RS485 PELCO D PELCO P Digital Zoom x1 0 x16 0 ENVIRONMENTAL Operating Temperature 20 C 50 C 4 F 122 F Operating Humidity No more than 90 Non Condensing IP Rating IP66 Weather Resistant Other Certifications FCC CE ROHS ELECTRICAL Power Requirements DC12V AC24V Dual Voltage Power Consumption DC12V 8 7W AC24V 8 7W MECHANICAL Housing Material and Dimensions Aluminum 270 x 116 mm 9 ...

Page 33: ...l UTC Smart DNR 3D Digital Noise Reduction Highlight Masking Exposure HME True Day Night Mechanical IR Cut Filter De Fog Extreme Weather Image Compensation Auto Sensing 24VAC 12VDC with Line Lock Secondary Video BNC Output Easy Icon Driven OSD Menu with Built in Joystick Programmable Privacy Zones Backlight Compensation BLC Dynamic Range Compressor DRC Reveals Low Light Detail Auto White Balance A...

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