Extension User Guide
28
XBLUE Networks
Call A
tten
dant
(Op
er
ator)
1
Call
Attendant
(Operator)
0
The extension that is programmed as the Attendant may receive multiple internal calls via
the Operator Code “0”.
Conditions:
1.
The Operator Code (0) is in addition to the default assigned two-digit intercom number
for the extension.
2.
The attendant two-digit extension number can be assigned to any feature button.
Call
Back
–
Extension
Feature
91
or Press “cbck”
This feature allows the user to queue an extension, which is busy, in Do Not Disturb (DND)
or idle. When a user sends a Call Back to a busy extension, the Call Back process will begin
when the busy extension hangs up. When Call Back is sent to an idle extension, the Call
Back process will begin once the user performs an operation at that extension and then
hangs up.
When the Call Back process begins the user will hear bursts of tone signaling them to pick
up the handset or press the LCD soft key under 'reply'. Then the queued extension begins
ringing.
Conditions:
1.
If the user presses [
del
] during the Call Back Alert ringing, the Call Back will be can-
celled and the display will read “
CBCK DELETE
”. The user’s extension returns to an
idle status.
2.
To invoke a Call Back at an extension that is in the Voice Announce mode, the user must
press Force Tone Ringing (
*
).
3.
When a Call Back alert is not answered at the extension that invoked the Call Back, the
display message “
CBCK TO Ext xx
(xx=extension number) be displayed until either
they [
reply
] or [
del
].
4.
The Call Back process begins when both the user’s extension and the called party's
extension are idle, on-hook.