xBloom FW-01, User Manual, Page: 7 / 14

Taking care of xBloom
One-year limited product warranty
Cl Storing xBloom
• Use a clean damp cotton cloth to wipe off the dirt on the coffee machine.
•
We recommend removing the magnetic tunnel and cleaning the grinder
residue once a week with the provided Cleaning brush, based on daily use.
•
Clean and dry all parts before storing the machine in a safe place.
•
To drain any remaining water, press the button for 10 seconds until water
starts to flow from the pouring mouth, making sure to have a recipient on hand
to catch the water. Release your finger from the button to stop water flowing.
Descaling xBloom
•When you need to descale
xBloom, the app will let you know. Just follow the
step-by-step instructions, starting the descale cycle from within the app.
We offer one-year limited warranty (upon delivery) on machines purchased
directly from us only.
Our limited warranty covers defects in materials and workmanship in every
xBloom product you purchase during the applicable warranty period, subject to
certain exceptions. The warranty period is not extended if we repair or replace a
warranted product. xBloom may change the availability of limited warranties, at
our discretion, but any changes we make will not be applied retroactively.
Please note that we do not provide warranty coverage for:
•
Problems that result from external causes such as accident, abuse or misuse.
• Usage that is not in accordance with xBloom product instructions.
• Products that are used outside of North America (i.e. U.S. and Canada).
•
Products with missing or altered serial numbers.
•
Products that have had their housings opened or have otherwise been
tampered with.
• Problems caused by using third party accessories, parts, or components.
• Problems caused by using non xBloom pods.
If you experience any issue with your machine, please reach out to us at
support@xbloom.com
Service or repair
www.xbloom.com/pages/afteruse
VIDEO: AFTER USE
•
For service, repair, or any questions regarding your appliance, first visit
www.xbloom.com/pages/faq. If you still have questions, reach out to us at
support@xbloom.com.
•
Do not mail the product back to the manufacturer or bring it to a service
center without first talking to a xBloom customer service representative.
xBloom was built with a lot of love so show it some care. Should you have any
issues with your machine, please check our warranty below.