xBloom FW-01, User Manual, Page: 6 / 14

Troubleshooting
We're sorry something isn't working as you expected, but a simple solution
should get you back on track. Check out common quick fixes below.
For more questions please refer to the FAQ section on our website:
www.xbloom.com/pages/faqs
As any good coffee companion would, your app is on hand to help fix any
issues that might arise with your machine. If something goes wrong, first
check your app, which will provide more details.
Status Problem Solution
• The machine is not
plugged in.
• The machine is in
standby mode.
No light on the
display panel
First display bar
blinking
Second light
blinking
Third light
blinking
• No coffee beans in
the grinder.
• The grinder is
stuck and waiting to
auto-restart.
• Check the plug, voltage,
and fuse.
• If there are no beans, the
machine will return to
standby mode, add beans
and operate again.
• If stuck, the grinder will
wait for 5 seconds and try
grinding again.
• Water isn't flowing
freely from the water
reservoir.
• Waterway failure.
• Check the water inlet for
foreign objects.
• Clean the pipeline.
• If the problem persists
after restarting, contact
customer service.
• Water reservoir not
detected.
• Water level below
minimum value.
• Check if the water reservoir
is installed, if not, install it.
• Add water above the
minimum value line.
• Contact xBloom
customer support.
• The machine is not
connected to the
Internet.
Status indicator
blinking
• Check if the Wi-Fi or
hotspot is working as
expected.
• Re-connect the machine
to the internet.
• Problem that needs
technical support
All the display bars
blinking together