xBloom FW-01 User Manual Download Page 6

Troubleshooting

We're sorry something isn't working as you expected, but a simple solution 
should get you back on track. Check out common quick fixes below.

For more questions please refer to the FAQ section on our website: 

www.xbloom.com/pages/faqs

As any good coffee companion would, your app is on hand to help fix any 
issues that might arise with your machine. If something goes wrong, first 
check your app, which will provide more details.

Status

Problem

Solution

 

• The machine is not 

plugged in.

• The machine is in 

standby mode.

No light on the 

display panel 

First display bar 

blinking

Second light 

blinking

Third light 

blinking

• No coffee beans in 

the grinder.

• The grinder is 

stuck and waiting to 

auto-restart.

• Check the plug, voltage, 

and fuse.

• If there are no beans, the 

machine will return to 

standby mode, add beans 

and operate again.

• If stuck, the grinder will 

wait for 5 seconds and try 

grinding again.

• Water isn't flowing 

freely from the water 

reservoir.

• Waterway failure.

• Check the water inlet for 

foreign objects.

• Clean the pipeline.

• If the problem persists 

after restarting, contact 

customer service.

 

• Water reservoir not 

detected.

• Water level below 

minimum value.

• Check if the water reservoir 

is installed, if not, install it.

• Add water above the 

minimum value line.

 

• Contact xBloom 

customer support.

• The machine is not 

connected to the 

Internet.

Status indicator 

blinking

• Check if the Wi-Fi or 

hotspot is working as 

expected.

 

• Re-connect the machine 

to the internet.

• Problem that needs 

technical support

All the display bars 

blinking together

Summary of Contents for FW-01

Page 1: ...Model FW 01 User manual...

Page 2: ...xBloomCoffee xBloomCoffee xBloomCoffee w w w x b l o o m c o m p a g e s s t a r t Scan the QR code to get started or visit www xbloom com pages start Welcome to xBloom Experience the authentic taste...

Page 3: ...n descaling and cleaning And if something isn t working as expected the app will likely have the answer Check our Troubleshooting section for more info About the app Before you use xBloom To ensure ev...

Page 4: ...st three simple steps you ll be enjoying your first cup A new world of specialty coffee awaits www xbloom com pages makingcoffee VIDEO MAKING COFFEE www xbloom com pages getcreative VIDEO GET CREATIVE...

Page 5: ...he xPod recipe label RFID The recipe label on the bottom of the xPod is the key to the xBloom machine The machine reads the coffee bean type and recipe information stored in the label and adjusts the...

Page 6: ...nder is stuck and waiting to auto restart Check the plug voltage and fuse If there are no beans the machine will return to standby mode add beans and operate again If stuck the grinder will wait for 5...

Page 7: ...replace a warranted product xBloom may change the availability of limited warranties at our discretion but any changes we make will not be applied retroactively Please note that we do not provide war...

Page 8: ...rewer Vents xPod dock Base Main enclosure Length width height 20cm 17 5cm 43cm 7 87 in 6 89 in 16 93in Net weight 5kg 11 03 lbs Voltage frequency 120V 60Hz Cord length 1m 3 3 ft Power 1400 W Water tem...

Page 9: ...grinding or water pouring process Press the Button again when you re ready to resume grinding or pouring water 3 short presses within 2 seconds will stop xBloom which will return to standby mode read...

Page 10: ...he nearest authorized service facility for examination repair or adjustment To avoid hazardous damage never place the appliance on or beside hot surfaces such as open flames radiators stoves ovens gas...

Page 11: ...tion can be harmful Avoid contact with eyes skin and surfaces The use of any unsuitable descaling agent may lead to machine component damage or an insufficient descaling process For any additional que...

Page 12: ......

Page 13: ...cy energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a p...

Page 14: ...Industrie Canada applicables aux appareils radio exempts de licence L exploitation est autoris e aux deux conditions suivantes 1 l appareil ne doit pas produire de brouillage et 2 l utilisateur de l a...

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