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Xantrex PowerHub PH1800, Operator'S Manual

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Xantrex PowerHub PH1800 Operator'S Manual Download Page 60

Warranty and Return

WA–4

975-0288-01-01

Out of Warranty Service

If the warranty period for your PowerHub 1800 has expired, if the unit was damaged by misuse or 
incorrect installation, if other conditions of the warranty have not been met, or if no dated proof of 
purchase is available, your unit may be serviced or replaced for a flat fee.
To return your PowerHub 1800 for out of warranty service, contact Xantrex Customer Service for a 
Return Material Authorization (RMA) number and follow the other steps outlined in “Return 
Procedure” on page WA–3. 
Payment options such as credit card or money order will be explained by the Customer Service 
Representative. In cases where the minimum flat fee does not apply, as with incomplete units or units 
with excessive damage, an additional fee will be charged. If applicable, you will be contacted by 
Customer Service once your unit has been received.

Summary of Contents for PowerHub PH1800

Page 1: ...PowerHub 1800 Operator s Guide PH1800 ...

Page 2: ......

Page 3: ...PowerHub 1800 Operator s Guide ...

Page 4: ...tation UNLESS SPECIFICALLY AGREED TO IN WRITING XANTREX TECHNOLOGY INC XANTREX A MAKES NO WARRANTY AS TO THE ACCURACY SUFFICIENCY OR SUITABILITY OF ANY TECHNICAL OR OTHER INFORMATION PROVIDED IN ITS MANUALS OR OTHER DOCUMENTATION B ASSUMES NO RESPONSIBILITY OR LIABILITY FOR LOSSES DAMAGES COSTS OR EXPENSES WHETHER SPECIAL DIRECT INDIRECT CONSEQUENTIAL OR INCIDENTAL WHICH MIGHT ARISE OUT OF THE USE...

Page 5: ...ations should be done by certified technicians or electricians Installers should have adequate knowledge of national and local electric code to ensure code compliance by inspection from the local electric authority Organization This Guide is organized into three chapters and one appendix Chapter 1 describes the operational features and functions of the PowerHub 1800 This section details how the un...

Page 6: ...le at www xantrex com WARNING Warnings identify conditions or practices that could result in personal injury or loss of life CAUTION Cautions identify conditions or practices that could result in damage to the unit or other equipment Important These notes describe things which are important for you to know but not as serious as a caution or warning Abbreviation or Acronym Definition A Amps AC Alte...

Page 7: ... this risk 4 Use only attachments that are intended for use with this product Doing otherwise may result in a risk of fire electric shock or injury to persons 5 To avoid a risk of fire and electric shock make sure that all of the installation wiring is in good condition and that wire is not undersized Do not operate the PowerHub with damaged or substandard wiring 6 Do not operate the PowerHub if i...

Page 8: ...ttempting to service the PowerHub yourself may result in a risk of electrical shock or fire and will void your warranty Internal capacitors remain charged after all power is disconnected 8 The PowerHub must be provided with an equipment grounding conductor Grounding and all other wiring must comply with national and local codes and regulations 9 The PowerHub 1800 is not intended for use as an unin...

Page 9: ...5 To reduce the risk of battery explosion follow these instructions and those published by the battery manufacturer 6 Make sure that nothing is blocking the air vents on the back of the enclosure 7 Never smoke or allow a spark or flame near the batteries 8 Use caution to reduce the risk of dropping a metal tool on the batteries It could spark or short circuit the battery or other electrical parts ...

Page 10: ...ES 003 Information to the User This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with ...

Page 11: ...ure will be depend on how the unit has been installed If using the AC cord to plug the PowerHub directly into a generator this is referred to as softwiring or plug and go If installing in a permanent location that is referred to as hardwiring If softwired To Power Down the PowerHub 1800 Figure ii Power Down Procedure for Softwired Installations Disconnect Loads Press ON OFF Switch to turn OFF Inve...

Page 12: ...e for Hardwired Installations 1 2 3 6 4 5 Disconnect any loads directly connected to the front panel of the PowerHub Press ON OFF Switch to turn OFF Inverter Charger Disconnect the Utility power by opening the AC input circuit breaker in the main panel Disconnect the Battery Box es from the Inverter Disconnect Loads connected to the PowerHub through AC Distribution Panel Sub panel by opening the I...

Page 13: ...rter Features 1 4 Battery Charger Features 1 5 2 Operation Inverter Control Panel 2 2 User Controls and Display 2 3 Operating Mode LEDs 2 4 Status LEDs 2 4 Input LEDs 2 4 Output LEDs 2 5 Selecting Charger Settings 2 5 Basic Operation 2 6 Power On and Off 2 6 Changing the Display 2 7 Changing Charging Settings 2 9 Connecting AC Loads 2 10 Typical Loads that might be used with the PowerHub 1800 2 12...

Page 14: ...is Available 3 7 Possible Problem Loads 3 8 Rechargeable Devices 3 9 Ground Fault Protection 3 10 Replacing the Ground Fault Protection Fuse 3 10 A Specifications Electrical Specifications A 2 Physical Specifications A 3 Battery Charger Specifications A 3 Charging Profiles A 5 40 amp Charging Profile A 5 10 amp Charging Profile A 6 0 amp Charging Profile A 6 ...

Page 15: ...res 1 4 Figure 1 3 Three Stage Charging Process 1 6 Figure 2 1 The PowerHub 1800 Inverter Control Panel 2 2 Figure 2 2 Basic Startup Screens 2 6 Figure 2 3 Input Displays 2 7 Figure 2 4 Output Displays 2 8 Figure 2 5 Input Displays 2 9 Figure 2 6 Connecting AC Loads 2 11 Figure 2 7 Loads That Should Never Be Used With the PowerHub 1800 2 12 Figure 3 1 Replacing Ground Fault Protection Fuse 3 11 Fi...

Page 16: ...xiv ...

Page 17: ...ssible Problems if Utility Power is Available 3 7 Table A 1 Electrical Specifications for the Inverter A 2 Table A 2 Electrical Specifications for the Battery Box A 2 Table A 3 Physical Specifications of the Inverter A 3 Table A 4 Physical Specifications of the Battery Box A 3 Table A 5 40 amp Charging Profile A 5 Table A 6 10 amp Charging Profile A 6 Tables ...

Page 18: ...ii ...

Page 19: ...details how the unit functions as an inverter provides information on the control panel and describes operating limits for inverter operation For this topic See Principles of Inverter Operation page 1 2 Basic Functions of the PowerHub 1800 page 1 3 Inverter Features page 1 3 Battery Charger Features page 1 5 ...

Page 20: ...tact information Principles of Inverter Operation The PowerHub 1800 converts power from the batteries in two stages The first stage is a DC to DC converter used to raise the low voltage DC input to high voltage DC The second stage is the actual inverter stage taking the high voltage DC and converting it to a modified sine wave AC output The DC to DC converter stage uses modern high frequency power...

Page 21: ...nd ready for use The PowerHub 1800 can also use renewable energy sources to keep the batteries charged Operational Voltage Range As long as the battery voltage is between 11 0 Vdc to 15 0 Vdc the inverter will continue to deliver AC power to the loads connected to it When the battery voltage falls below 11 0 Vdc or rises above 15 0 Vdc the PowerHub 1800 High or Low Battery Protection will engage a...

Page 22: ...enever AC power is available whether the unit is ON or OFF See page 2 3 for additional information about this LED One PVGFP ground fault protection fuse for safety when using solar and wind renewable energy inputs WARNING Shock Hazard The 15 A circuit breaker on the front panel is only connected to the four outlets on the front of the panel and only disconnects power to these outlets when activate...

Page 23: ... 3 for details on the specific profile parameters Charging Process The Battery Charger uses a three stage charging process to maintain the battery or batteries in operational condition This process is illustrated in Figure 1 3 Three Stage Charging Process on page 1 6 Bulk Stage The bulk stage will start upon connection of AC and with the unit turned on The constant current mode is limited to 40 A ...

Page 24: ...or wind generators are removed and utility AC is not available Figure 1 3 Three Stage Charging Process Voltage Bulk Stage Absorption Stage Float Stage Standby Stop Mode Current Maximum Charge Amps Setting 14 2 Vdc 13 7 Vdc 40 A or 10 A 4 A 12 5 Vdc Time 4 A 12 5 Vdc Time 6 A If the current rises to 6A during the Float period the Charger will start the whole cycle back at the Bulk Stage 4 hours Max...

Page 25: ...ng Charger Settings page 2 5 Basic Operation page 2 6 Power On and Off page 2 6 Changing the Display page 2 7 Changing Charging Settings page 2 9 Connecting AC Loads page 2 10 Typical Loads that might be used with the PowerHub 1800 page 2 12 Loads That Might Not Work Well With the PowerHub 1800 page 2 12 Loads that should NOT be used with the PowerHub 1800 page 2 12 ...

Page 26: ...s input and output power levels battery voltage and error codes Figure 2 1 The PowerHub 1800 Inverter Control Panel AC Indicator LED Select Button On Off Power Button LED Display Input LEDs 8 8 8 8 Output LEDs Inverter Mode Indicator LED Bypass Mode Indicator LED Important The On Off Power Button only activates or deactivates power to the Inverter charger and display If the PowerHub is connected t...

Page 27: ... indicates the amount of power available to charge the batteries The AC LED will illuminate when this value is being displayed This value indicates the amount of power being used to charge the batteries The Display by default will display the Net Power value Fault Condition Display If a fault occurs the error code will immediately be displayed as a flashing 3 digit alpha numeric code e g E01 An au...

Page 28: ...o Inverter Mode within 40 milliseconds When in Inverter mode the inverter is using the power stored in the battery bank to provide power to the loads and the Inverter LED will illuminate Status LEDs Input LEDs Select Button Red Pressing the red Select Button cycles the output on the display through the available Input Output power levels If the Select button is not pushed within 10 seconds the dis...

Page 29: ...o charge the battery and to power the loads This will be a positive number In Inverter Mode this value displayed represents the total amount of power in kilowatts that is being drawn from the battery bank negative numbers or is available to charge the battery by the DC source while the inverter is running positive numbers Battery LED When the Select Button is pressed again within 10 seconds and th...

Page 30: ...t Figure 2 2 Basic Startup Screens To turn the power to the PowerHub ON or OFF Press and hold the green ON OFF Power Button for approximately 1 second If any input power is available the Inverter Control panel will display as shown below The value shown on the display defaults to indicate Net Power Net Power Input Output If no input power is available and no loads are connected to the unit the Inv...

Page 31: ...Displays Press once Wind input will be displayed This display indicates 1 kw or 1000 watts Press again within 10 seconds Solar input will be displayed This display indicates 0 36 Kw or 360 watts Charger input will be displayed This display indicates 0 48 kW or 480 watts This screen only displays in Bypass Mode Continued in Figure 2 4 Press again within 10 seconds ...

Page 32: ...layed Battery Voltage will be displayed This displays 12 8 Vdc Inverter Output will be displayed This displays 1 44 Kw or 1440 watts Displays in Inverter Mode only Continued from Figure 2 3 Press again within 10 seconds Press again within 10 seconds Press again within 10 seconds ...

Page 33: ...e profile shown in the display then will return to the default screen within 10 seconds Returns to Default The charging setting will revert to the 40 A default setting whenever the ON OFF Button is pressed or all DC input sources are removed and utility AC is not available Figure 2 5 Input Displays Press and hold for approximately 3 5 seconds The AC LED will start to flash Press again within 10 se...

Page 34: ... in the sub panel In the event of an overload shutdown if charge settings had been changed to 10 A or 0 A prior to the shutdown the charging parameters will have to be reset Otherwise the unit will default back to the 40 A profile Important When Charger is set to 40 A or 10 A Battery Level will flash between battery voltage and FUL when it reaches Float Mode or Off Mode Otherwise it shows measured...

Page 35: ...bjects not intended for use with an electric appliance into the AC power outlets on the PowerHub e g fingers tools jewelry Not intended for use by small children 120 Vac Power Outlets x4 Supplemental Protector NO ON OFF Power Button AC Indicator LED Important The combination of loads can not exceed 1440 W NO ...

Page 36: ...es of appliances might not work as expected with the PowerHub 1800 See Possible Problem Loads on page 3 8 for additional information Some pellet stoves that have an auger for pellet feeding Some electronic furnace controls Some rechargeable devices Variable speed fans or lights with dimmer switches Loads that should NOT be used with the PowerHub 1800 The PowerHub 1800 is not intended for use in co...

Page 37: ...b 1800 and describes the error codes that may be displayed on the LCD For this topic See How to Troubleshoot the PowerHub 1800 page 3 2 Error Codes page 3 3 If Utility Power is NOT Available page 3 5 If Utility Power is Available page 3 7 Possible Problem Loads page 3 8 ...

Page 38: ...ility power is NOT available Table 3 3 describes possible issues that may arise when utility power is available Check Next Visit www xantrex com support asp and check the FAQs Frequently Asked Questions for your product Many additional questions are addressed at this website Finally If the FAQs don t address the problem you re experiencing then see Warranty on page WA 1 for contact information for...

Page 39: ...rn the unit ON again E02 DC Input Over Voltage Shutdown Unit shuts down An input voltage is greater than 15 V The alarm will continue to beep once every second The unit will automatically reset once the fault condition is removed E03 AC Output Overload Shutdown Unit shuts down An AC load applied to the system in inverter mode is above operation limit Remove excess AC loads Reset of unit is require...

Page 40: ...ut system internal temperature is close to shutdown limit Alarm will beep once every two seconds until the warning condition is removed Unit continues to run If the warning is ignored unit will eventually go to the E04 fault condition E09 Ground Fault Fuse Open Warning Unit shuts down A ground fault has been detection Turn the unit off Check all DC Input connections PV wind etc and repair any faul...

Page 41: ...heck battery box fuses all 10 of them and check battery polarity Correct the cabling if connected improperly Replace the fuses in the battery box If the unit still does not start it may be damaged Damage caused by reverse polarity is not covered by the warranty AC is available but alarm beeps Low Voltage Warning error code E05 Over Load Warning error code E06 Over Temperature Warning error code E0...

Page 42: ...f Check all DC Input connections PV wind etc and repair any faults or damage Replace the ground fault fuse see page 3 10 and restart the unit Digital display or LED is flickering especially in a dark environment Display is normal N A Inadequate run time Internal battery is not fully charged Internal battery has aged past its warranted shelf life the available run time decreases Charge the internal...

Page 43: ...oth hardwire and unit AC socket The 15A input circuit breaker on the Main AC Panel or AC generator is tripped or turned OFF The 15 A circuit breaker on AC Distribution Panel and 15 A supplementary protector near the four AC outlets on the front panel have tripped Reset the 15 A input circuit breaker Reset the 15A supplemental protector near the four AC outlets on the front panel and reset the 15A ...

Page 44: ... OFF position Newer microprocessor controlled dimmers tend to work better in inverter applications Heavy Loads If the battery bank cannot deliver the necessary amperage to drive a heavy load the inverter will shut OFF The battery voltage will then slowly rise back above the low voltage threshold causing the inverter to resume operation As soon as the heavy load draws the batteries down the cycle w...

Page 45: ...f connected to the PowerHub Do not use the following with the PowerHub Small battery operated appliances like flashlights razors and night lights that can be plugged directly into an AC receptacle to recharge Some chargers for battery packs used in power hand tools These affected chargers display a warning label stating that dangerous voltages are present at the battery terminals CAUTION Equipment...

Page 46: ...an to determine the cause of the ground fault To replace the ground fault protection fuse 1 Remove the five Phillips screws on the top of the inverter and lift off the panel to expose the terminals as shown in Figure 3 1 2 Locate the PV ground fault protection fuse 3 Using a slot blade screwdriver remove the blown fuse and replace it with a new Littelfuse 5mm 20mm fuse rated 1A 250 Vac slow blow o...

Page 47: ...ng Ground Fault Protection Fuse Remove the 5 6 32 Phillips screws on the top of the inverter Lift off the panel to expose the terminals PV Ground Fault Protection Fuse BEFORE REMOVING INVERTER COVER Check to ensure the AC Indicator LED is NOT illuminated and that there are absolutely no sources of power connected to the PowerHub AC Indicator LED ...

Page 48: ...3 12 ...

Page 49: ...A Specifications Appendix A provides electrical and physical specifications for the PowerHub 1800 ...

Page 50: ...utput Voltage at no load 110 to 125 Vac Low Battery Cutout 10 5 Vdc with 240 W load and 11 0 V with 240 W load High Battery Cutout 15 0 Vdc Transfer Relay Rating 20 A Transfer Time AC to Inverter 40 ms AC Qualification Time 20 seconds Protection Five 20 A 32 Vdc fuses protecting the 80A 1000 W DC input terminal Two 20 A 32 Vdc fuses protecting 32A 400 W DC input terminal One 15 Aac supplemental pr...

Page 51: ...ge setpoint Absorption Stage In the Absorption Stage the constant voltage mode is limited to 14 2 Vdc The current will drop as batteries voltage rises Upon dropping to 4 A the unit will transition to the Float charge This stage will not exceed 4 hours maximum Table A 3 Physical Specifications of the Inverter Parameter PowerHub 1800 Dimensions H x W x L 14 75 8 0 16 0 37 5 cm 20 cm 41 cm Weight 28 ...

Page 52: ...tors the battery voltage If battery voltage drops below 12 5 Vdc the unit will start a new Bulk stage Figure A 1 Three Stage Charging Process Voltage Bulk Stage Absorption Stage Float Stage Standby Stop Mode Current Maximum Charge Amps Setting 14 2 Vdc 13 7 Vdc 40 A or 10 A 4 A 12 5 Vdc Time 4 A 12 5 Vdc Time 6 A If the current rises to 6A during the Float period the Charger will start the whole c...

Page 53: ...r Setting 40 A Maximum Bypass Current 500 W 4 A Bulk Mode 40 A Absorption Mode 14 2 Vdc 4 hours maximum Float Mode 13 7 Vdc 8 hours Switches from Absorption to Float Mode 4 A Switches from Float Mode back to Bulk Mode within the 8 hour limit if the Float current increases to 6 A 6 A Standby Mode Off Mode 12 5 Vdc Estimated charging time 8 hours based on a single battery box with two 100 Ah 12 Vdc ...

Page 54: ...arily disconnect the AC charging system Table A 6 10 amp Charging Profile Parameter Name Default Value Charger Setting 10 A Maximum Bypass Current 1200 W 10 A Bulk Mode 10 A Absorption Mode 14 2 Vdc 4 hours maximum Float Mode 13 7 Vdc 8 hours Switches from Absorption to Float Mode 4 A Switches from Float Mode back to Bulk Mode within the 8 hour limit if the Float current increases to 6 A 6 A Stand...

Page 55: ...paring to call WA 5 D Dimmer Switches 3 8 E Error Codes 3 3 F Fault Condition Display 2 3 FCC information to the user viii first aid viii G ground fault protection 3 10 H Heavy Loads 3 8 I Information about Your System form WA 5 inverter purchase date WA 5 serial number WA 5 Inverter LED 2 4 L LED Display 2 3 M Microwave Ovens 3 8 N Net Power LED 2 5 O On Off Power Button 2 3 Operating Mode LEDs 2...

Page 56: ... 0288 01 01 R Rechargeable Devices 3 9 S safety instructions vii Select Button 2 4 serial number WA 5 Solar LED 2 5 W warranty out of warranty service WA 4 terms and conditions WA 1 Wind LED 2 4 X Xantrex web site iv ...

Page 57: ...nt If Xantrex repairs or replaces a product its warranty continues for the remaining portion of the original Warranty Period or 90 days from the date of the return shipment to the customer whichever is greater All replaced products and all parts removed from repaired products become the property of Xantrex Xantrex covers both parts and labor necessary to repair the product and return shipment to t...

Page 58: ...g strikes c the product if repairs have been done to it other than by Xantrex or its authorized service centers hereafter ASCs d the product if it is used as a component part of a product expressly warranted by another manufac turer e the product if its original identification trade mark serial number markings have been defaced altered or removed Disclaimer Product THIS LIMITED WARRANTY IS THE SOL...

Page 59: ... to supply The serial number of your product Information about the installation and use of the unit Information about the failure and or reason for the return A copy of your dated proof of purchase Record these details in Information About Your System on page WA 5 Return Procedure 1 Package the unit safely preferably using the original box and packing materials Please ensure that your product is s...

Page 60: ...return your PowerHub 1800 for out of warranty service contact Xantrex Customer Service for a Return Material Authorization RMA number and follow the other steps outlined in Return Procedure on page WA 3 Payment options such as credit card or money order will be explained by the Customer Service Representative In cases where the minimum flat fee does not apply as with incomplete units or units with...

Page 61: ...ation e g wind solar ac grid etc ______________________________ Length of time inverter has been installed ______________________________ Battery battery bank size ______________________________ Battery type e g sealed gel cell sealed AGM ______________________________ AC and DC wiring sizes and lengths ______________________________ Alarm sounding ______________________________ Description of ind...

Page 62: ...WA 6 ...

Page 63: ......

Page 64: ...x Technology Inc 1 800 670 0707 Tel toll free NA 1 360 925 5097 Tel direct 1 800 994 7828 Fax toll free NA 1 360 925 5143 Fax direct customerservice xantrex com www xantrex com 975 0288 01 01 Printed in China ...

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