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REPAIRS:  
TECHNICAL SUPPORT PRE-AUTHORIZATION 

Certain products require a Pre-Authorization from our Technical Support Department prior to a Return 
Authorization (RA) being issued. Please call our Technical Support Department at 800 843-5465 
Extension 301 if you have a problem with any of the following products: Any MRC Controller or 
Keypad, SmartPad LCD (any model), ZPR68 (any version), 49090, 78090, any PA series amplifier, 
PM110, LM110, WPK (any version), DD4, Gate KeepIR (any version), RT8, RT16, RAT1, URC2 (any 
version), MAC1, IRS232, IRS232A, RS232IR, RS2321X8, Xtralink-IP 172 series, 590-10, 710-00, 
730-00, XDT, PMX/LMX , and BXAUDIO. Technical Support will transfer your call to the Sales 
Department to complete the TRA process. 

 
LIMITED WARRANTY 

Xantech warrants its products to be free of defects in materials or workmanship. This warranty 
extends for one year from the date of purchase by the consumer. Any products returned freight 
prepaid to Xantech and found to be defective by Xantech within the warranty period will be repaired 
or replaced, at Xantech's option, at no charge. Xantech will not be responsible for the actual cost of 
installation or removal of the product, nor for any incidental or consequential damages. Some states 
do not allow the exclusion or limitation of incidental or consequential damages so the above limitation 
or exclusion may not apply to you. This warranty gives you specific legal rights. You may have 
additional rights which vary from state to state. 
 

 

XANTECH CORPORATION

 

13100 Telfair Avenue 

Sylmar, CA 91342 

Phone 818-362-0353 Fax 818-362-9506 

www.xantech.com

 

 

Part No. 08901678 Rev X3 01-06-06 

© 2005 Xantech Corporation 

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