10-4 Troubleshooting
bb
____________________________________
•
Make sure all media is in good condition—not torn,
wrinkled, curled, or damp.
•
Never overfill cassettes or the fold down tray. The
cassettes hold approximately 250 sheets of plain or laser
paper. The fold down tray holds approximately 100 sheets
of laser or plain paper, 50 transparencies, 40 label sheets or
up to 10 envelopes. Make sure stock does not exceed
upper limit marks on the cassette or tray.
•
Always load the cassette media print-side down and the
fold down paper tray media print-side up.
•
Empty the output tray when it gets full to prevent the
media already in the tray from blocking media as it exits
the printer.
•
Use XANTÉ supplied toner.
•
Do not use refilled toner cartridges.
•
Make sure to handle and store toner cartridges following
the guidelines in the “Handling and Replacing the Toner
Cartridge” section of chapter 6.
•
Keep the printer clean. See “Cleaning the Printer” in
chapter 8 for details.
Clearing Jams
Jams can occur along the paper path in the four major areas
illustrated in figure 10.1. The four areas are
•
The paper pick-up areas
•
The paper access door area
•
The fuser assembly area
•
The paper exit area
