9
I0
FAQ’S ///
HOW FAR AWAY CAN THE THERMOSTAT BE PLACED FROM THE GATEWAY?
Typically, up to 60-80 feet.
CAN I PLACE THE THERMOSTAT IN A DIFFERENT ROOM FROM THE GATEWAY?
Yes, the Thermostat and Gateway use radio frequencies to communicate. These frequencies can
go through objects like walls, ceilings and floors
HOW MANY THERMOSTATS CAN I REGISTER WITH MY GATEWAY?
The Gateway can support up to 2 Thermostats.
IF POWER IS LOST DO I LOSE ALL OF THE THERMOSTAT SETTINGS?
No. The Thermostat has a built in battery backup. It will retain all settings after a power failure.
HOW MANY SCHEDULES CAN THE THERMOSTAT STORE?
The Thermostat stores one schedule at a time. It will display the current schedule’s name on the display unit.
HOW DO I CHANGE SCHEDULES?
You create and modify schedules from the website application. After a schedule is saved,
it can be downloaded to the Thermostat.
TROUBLE SHOOTING ///
SYMPTOM
Power LED on
the base unit
does not light up
The display unit
is blank
The Status LED
does not blink
during range
testing
The Heating/
Cooling system
will turn off
REMEDIES
1. Be sure you are using the proper wiring from the HVAC system.
2. Be sure the 24V hot wire is plugged into the hot terminal and
the 24V common wires is plugged into the common terminal.
1. Be sure you have connected the same color wire from the common terminal
of the base to the common terminal on the display unit.
2. Be sure you have connected the same color wire from the Link terminal on
the base unit to the Link terminal on the display unit.
3. Make sure the base unit is powered.
4. Make sure all terminal screws are tightly fastened.
5. Try a different set of wires.
1. Try to reposition the base unit.
2. Adjust the antenna, the preferred position is having the antenna in a
vertical upright position.
3. Make sure the base unit is powered properly.
4. Try repositioning the antennas on the
Gateway
.
1. The minimum cycle time is set to 7 minutes, be sure to wait until this
time has passed.
THERMOSTAT DISPLAY ///
BACKLIGHT
User-activated backlight is activated momentarily for 10 seconds when any button is pressed or
is switched on permanently when selected via the ‘Mode’ Button.
THERMOSTAT DISPLAY
DISPLAY KEY
1. CURRENT INSIDE TEMPERATURE
Celsius or Fahrenheit; Message - When MESSAGE mode is activated, the display will present
a 40-character text message. A maximum of 4 messages, 150 characters each are stored.
2. DISPLAY ICONS
HEAT ON
COOL ON
FAN ON
A SETTING WAS CHANGED AT THE THERMOSTAT; SCHEDULE SETTINGS WILL RESUME
AT THE START OF THE NEXT PERIOD
MESSAGE
3. CURRENT TIME, DAY, AND DESIRED TEMPERATURE SETTING
4. CURRENT SCHEDULE
5. CURRENT PERIOD WITHIN CURRENT SCHEDULE
6. CURRENT MODE
1
6
2
3
5
4
Summary of Contents for XWT380
Page 1: ...THERMOSTAT v1 0 ...
