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REAR PANEL:

The rear panel of the Gateway contains the ports for cable connections. The bottom round port 
is for the power. The AC adapter is plugged into this port. The other port is for the network cable. 
A standard Ethernet cable is connected between this port and your router.

The antenna on the back panel is used for communication between the Gateway and 
the wireless devices. It should normally be placed in an upright position. If you are having 
communication problems with sensors (as indicated on the 

“Monitor” 

page

) you should try 

repositioning the antenna slightly.

If you are unable to access the Gateway through the ConfigUtility 

‘LAUNCH’

 button, you may 

need to reboot the unit. There is a recessed button on the back labeled 

‘REBOOT’

. This button 

will reboot the Gateway while retaining all of the internal settings. You can use the white reset 
tool that comes with each sensor device to activate this button. The system will go through 
the normal boot sequence.

RESET BUTTON:

If you forget you Gateway User Name or Password, you need to reset the system in order to regain 
access. The

 Video Indicator

 on the front panel doubles as a Reset button. This button will reset 

the 

Gateway User Name 

and 

Password

. It will also set the 

Network Configuration

 to the default 

values. You need to hold the button down for ten seconds in order to activate this function. After the 
system reboots, you will prompted to enter a new Gateway User Name and Password. You can use 
the same values or create new ones. This procedure will not change the Gateway registration 
with the remote service or registered devices.

I4

I3

XG1000 GATEWAY REAR PANEL

ETHERNET CONNECTOR

ANTENNA

GATEWAY REBOOT BUTTON

POWER CONNECTOR

Summary of Contents for XG1000

Page 1: ...XG1000 GATEWAY USER S MANUAL ...

Page 2: ...te service account web site For security reasons both the Gateway and Remote Account are protected with ID s and Passwords Once the Gateway is installed most of the interaction with the system will be done through the remote service You will use a standard internet browser to access this web site This can be on the same PC that you used to set the system up or any other PC that has an internet con...

Page 3: ... User Name and Password You may want to use the same User ID and Password that you created when signing up for the remote service Write these down in a safe place you will need these every time you need to access the Gateway On the next screen log in to the Gateway using the new Gateway User Name and Password You should see the Gateway Main page TIME ZONE SETUP You must set the time zone in your G...

Page 4: ...egistering cameras press CONTINUE and then NEXT The setup process is now complete Press MONITOR DEVICES to see the devices you have installed TYPICAL ROUTER PORT FORWARDING PAGE RESET BUTTON PORT FORWARDING You will need to set up your router to allow communication between the Gateway and the Remote Monitor web site This is what allows live video to be viewed remotely IN ORDER TO SET UP THE ROUTER...

Page 5: ...ice In general a green icon indicates proper functionality yellow shows some temporary problem like marginal wireless communication A red icon means that there is a problem with the device such as dead batteries or prolonged communication loss Each device also has a short status message This message varies depending on the device type temperature sensors show the current temperature contact sensor...

Page 6: ...ws the cameras that are already installed As the system registers new cameras they are moved from the top list to the bottom If the status of a camera in the top list does not appear to be changing you have to reset the camera to its factory default condition Do this by pressing the RESET button on the side or the bottom of the camera Then wait a few seconds and pull the power cord out of the came...

Page 7: ...Green indicates good communication with the remote site Amber indicates that the Gateway has not been registered with the remote site yet Red indicates no communication between the Gateway and the remote site Device Status Shows the worst case status of the devices on the Monitor page If all devices are Green then this LED will show Green If one or more devices are Yellow or Red the LED will light...

Page 8: ...tton will reboot the Gateway while retaining all of the internal settings You can use the white reset tool that comes with each sensor device to activate this button The system will go through the normal boot sequence RESET BUTTON If you forget you Gateway User Name or Password you need to reset the system in order to regain access The Video Indicator on the front panel doubles as a Reset button T...

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