What To Do for Warranty Service
During the first thirty (30) days, a defective product is eligible for over-the-counter exchange at the retailer from whom it was
purchased. After thirty (30) days, the defective product should be returned to the authorized service center. Please allow 2-3 weeks
for the return of your telephone product. The shipping address of the authorized service center is:
XACT Communication Consumer Center
C/O Southern Bonded Warehouse
7137 Southlake Parkway
Morrow, GA 30260
NOTE: A telephone product received which was not made for XACT Communication or which is not defective as determined by
our test procedures will not be repaired and will be returned to you C.O.D., freight collect.
To Obtain Warranty Service
• Provide proof of the date of purchase within the package.
• Prepay all shipping costs to the authorized service center.
• Include a return shipping address within the package.
Please retain your sales receipt, the carton, the packing materials, and the printed material. The original carton is the best shipping
container for the telephone should you have to return it.
For your reference:
Serial Number
Date of Purchase
Name of Dealer
Customer Service Telephone Number:
U.S.A. & Canada 1-866-466-XACT (9228)
OUTSIDE THE U.S.A. & Canada CALL 1-212-481-7950
Visit Us on the Web:
www.getxact.com
36
Warranty
