13
Problem Solving
Problem Solving Section
For your assistance, we have listed below a few common problems.
Phone does not work, check the following:
1. BASE UNIT
is plugged into a power source.
2. HANDSET
is charged.
3.
TONE/PULSE Select Switch is in the right position.
4.
TELEPHONE LINE CORD is plugged into the TELEPHONE JACK.
Range of phone limited, check the following:
1. BASE UNIT
is centrally located in your residence.
3. BASE UNIT
is not located near appliances.
No dial tone, check the following:
1.
TELEPHONE LINE CORD plugs are connected to the TELEPHONE JACK and TELEPHONE LINE
CONNECTION JACK.
2. BASE UNIT
is plugged into a power source.
3.
If you had a power failure or had unplugged the
BASE UNIT
, replace the
HANDSET
on the
BASE
UNIT
for 2 to 5 seconds to reset the system.
Received signal flutters or fades, check the following:
1.
BATTERY PACK in the
HANDSET
is fully charged.
2. HANDSET
is not too far from the
BASE UNIT
.
Interference on reception, check the following:
1.
Noise may be picked up from electrical products in the home or electrical storms. Generally, this
noise is a minor annoyance and should not be interpreted as a defect in your system.
(See Technical Information on page 14.)
2.
Choose an alternate channel using the
button on the
HANDSET
.
3.
Do not use this telephone within 20 ft. of a microwave oven while it is working, as you
may experience interference. This is a normal occurrence with 2.4 GHz phones and should not
be interpreted as a defect in the product.
Excess static, check the following:
1.
Check to see that the ANTENNA is not touching another metal object.
If after pressing the
button, you receive three “beeps” and no dial tone, check the following:
1. BASE UNIT
is plugged into a power source.
2.
If you had a power failure or had unplugged the
BASE UNIT
, replace the
HANDSET
on the
BASE
UNIT
for 2 to 5 seconds to reset the system.
NOTE:
If none of the telephones in the house are working, disconnect one set at a time to verify that none
of the telephones are causing the problem. If you still have a problem after doing this, and your
telephone still does not work, please contact your local phone company.
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