WARRANTY
What To Do For Warranty Service
During the first thirty (30) days, a defective product is eligible for over-the-counter exchange
at the retailer from whom it was purchased. After thirty (30) days, the defective product
should be returned to the authorized service center. The shipping address of the authorized
service center is:
XACT Communication CONSUMER CENTER
C/O Southern Bonded Warehouse
7137 Southlake Parkway
Morrow, GA 30260
Website – www.getxact.com
Your unit will be repaired or replaced if examination by the service center determines that the
unit is defective.
A X33X COMMUNICATOR unit received damaged as a result of shipping will require that
you file a claim with the carrier to cover repair costs.
A X33X COMMUNICATOR unit received with missing parts or with damage due to abuse,
inadequate packing, or some other noncompliance with this limited warranty will be returned
to you C.O.D., freight collect.
NOTE :
A X33X COMMUNICATOR received that was not made for XACT
Communication or which is not defective as determined by our test procedures will not be
repaired and will be returned to you C.O.D., freight collect.
To Obtain Warranty Service
• Include proof of the date of purchase within the package.
• Prepay all shipping costs to the authorized service center.
• Include a return shipping address within the package.
Please retain your sales receipt, the carton, the packaging materials, and the printed
materials. Should you need to return your X33X COMMUNICATOR, the original carton is
the best shipping container for the unit.
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