SERVICE INFORMATION
Refer All Servicing to X2
We believe that this equipment is one of the most reliable wireless systems that can be made using current technology, and should pro-
vide years of trouble-free use. However, should problems occur, DO NOT attempt to service the unit yourself. Service on this product
should only be performed by X2. THERE ARE NO USER SERVICEABLE PARTS INSIDE.
Obtaining Repair Service
Prior to contacting our service department, please take a moment to check over all of your connections, and make certain that you’ve
read this owners manual. Your X2 dealer may also be able to provide you with additional support. If the problem persists, call X2 at
(916) 779-1040 and request the customer service department. Talk your situation over with one of our technicians; if necessary, you will
be given a return authorization (RA) number and instructions on how to return the unit. All units must be shipped prepaid. COD ship-
ments will not be accepted. For prompt service, indicate the RA number on the
shipping label. Tape a note on top of the unit describing the problem. Include your name and phone number where X2 can contact you
if necessary. Also, please include instructions on where you would like the system to be returned. X2 will pay for 2nd-day shipping back
to you on any repair covered under the terms of this warranty.
Service Address for customers in the USA:
X2 Digital Wireless Systems
4630 Beloit Drive, Suite 20
Sacramento, CA 95838
916-779-1040
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