X-TREME XB-300SLA, Owner'S Manual

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23
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE REMEDY
Bicycle has reduced range and/or speed
Low batteries Charge batteries for recommended time
Faulty or old batteries Replace batteries
Low tire pressure Inflate tires to recommended pressure
Brakes dragging against disc Adjust brakes and/or caliper
Riding in hilly terrain, headwind, etc. Reduced range to be expected
Hub motor makes a "clicking" noise
and has reduce power and/ or shuts off Low batteries Charge batteries for recommended time
Damaged planetary gears Replace hub motor/wheel
No power when the switch
is turned "ON"
Blown fuse Replace fuse
Loose connectors Check all connectors
Broke wire Inspect all wires for damage Faulty switch
Faulty switch Replace switch and retest Faulty controller
Faulty controller Replace controller and retest
Bicycle runs at full speed
without pedaling
Faulty TMM sensor (Enlightened Series) Replace TMM sensor and retest Faulty throttle
Faulty throttle Replace throttle and retest Faulty controller
Faulty controller Replace controller and retest
Battery indicates full charge when tested at
the charger port but bicycle doesn't operate
Blown fuse Replace fuse
Loose connectors Check all connectors
Poor contact between battery terminals Inspect and clean battery terminals
Bicycle (RMB or STB Series) works in
TAG mode but not in PAS mode Sensor and sensor ring not aligned Realigned so gap between sensor and
Faulty "White Box"sensor ring is 1-2mm Replace "White Box" and retest
PROBLEM POSSIBLE CAUSE REMEDY
Throttle does not spring back to neutral
position
Grip jammed against throttle Adjust the gap 1-2mm between grip and the throttle
Faulty throttle Replace throttle
Bicycle has intermittent power
Loose connectors Check all connectors
Loose fuse Check fuse connector