RapidMatch
™
XI Spectrophotometer
17
19. Service Information
X-Rite provides repair service to their customers. Because of the complexity
of the circuitry, all warranty and non warranty repairs should be referred to an
authorized service center. For non warranty repairs, the customer shall pay
shipping and repair cost to the authorized service center, and the instrument
shall be submitted in the original carton, as a complete unaltered unit, along
with all the supplied accessories.
X-Rite, Incorporated has offices around the world. You can contact us using
one of the following methods:
•
To identify the X-Rite service center nearest you, please visit our
web site at:
www.xrite.com
.
•
For online help, visit our web site (
www.xrite.com
) and click the
Support link.
•
Send an e-mail to Technical Support:
detailing
your problem and listing your contact information.
20. Replacement Parts
Part
Part Number
USB cable
SE108-USBAB-03
Line Cord – US 10A – 125V
SD33-07
Line Cord – European 10A – 250V
SD33-08
External Power Supply
SE30-277
Safety Strap
MA98-99
Screen Protector
KOH-27088
Light Seal
KOH-26506
External Battery Charger
SE15-42
Battery
SE15-40
